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  • July 2002 (Revised August 2002)
  • Case

Washington Hospital Center (D): Emergency Medicine After September 11

By: Rosabeth M. Kanter and Michelle Heskett
The all-risks-ready emergency room prototype project becomes widely accepted as a need after September 11, 2001. The already operational medical informatics system, Insight, comes under heavy demand after its strong performance during crises and is noticed by various... View Details
Keywords: Change Management; Health Care and Treatment; Nonprofit Organizations; Medical Specialties; Organizational Culture; Crisis Management; Technological Innovation; Higher Education; Performance Productivity; Health Industry; District of Columbia
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Kanter, Rosabeth M., and Michelle Heskett. "Washington Hospital Center (D): Emergency Medicine After September 11." Harvard Business School Case 303-022, July 2002. (Revised August 2002.)
  • 24 Jan 2005
  • Research & Ideas

Entrepreneurial Hospital Pioneers New Model

established an insurance plan that insures many rural poor in two large, populous states in India for the equivalent of ten cents a day: "The numbers of people are so... View Details
Keywords: by Martha Lagace; Health
  • 30 Nov 2007
  • What Do You Think?

What Is Management’s Role in Innovation?

management." Ginny Wiedower commented, "Without a corporate strategy to reach defined corporate goals, innovation will be misdirected and unguided." But D. R. Elliott pointed out that "innovations and inefficiencies are persistent anomalies in... View Details
Keywords: by Jim Heskett
  • 25 Apr 2024
  • News

Origin Stories

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. Where we come from and how we were raised has a profound effect on who we become. The recipients of this year’s Alumni Achievement Award grew up... View Details
  • 01 Mar 2024
  • News

On the Radar

Illustration by Brian Stauffer Illustration by Brian Stauffer Our planet is teeming with trillions of viruses and bacteria, most of which are innocuous or even helpful, but some pose a significant risk to... View Details
Keywords: Janine White; Justice, Public Order, and Safety Activities; Government
  • Web

Drug & Alcohol Policy | About

Drug & Alcohol Policy Overview of HBS Substance Abuse Policies and Procedures Harvard Business School’s policy on drugs and alcohol—adapted from and in accordance with other similar policies at Harvard University—reflects our concern for... View Details
  • 16 May 2024
  • News

On the Job

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. We all have early memories of on-the-job learnings—those moments that had a lasting impact on how we see the world of work and our place in it. This... View Details
Keywords: first job; leadership; life experience; career lessons; Finance; Oil and Gas Extraction; Mining; Retail Trade
  • 24 Mar 2020
  • Research & Ideas

These Coronavirus Heroes Show Us How Crisis Leadership Works

the COVID-19 pandemic. “If ever there was a time for leaders to be authentic, this is it.” Fortunately, many of our corporate and scientific leaders are already stepping up, unselfishly taking action to stop... View Details
Keywords: by Bill George; Health
  • 23 May 2018
  • Research & Ideas

How to Know If Your Neighborhood Is Being Gentrified

uncomfortable spot of trying to maintain the tricky balance of bolstering economic development without completely killing cultural diversity. Glaeser, Kim, and Luca believe... View Details
Keywords: by Dina Gerdeman
  • 11 Aug 2003
  • Research & Ideas

Why Budgeting Kills Your Company

performance indicators that shifts strategic decision making to customer-facing edges of the organization. Others advocate less sweeping but still significant changes: Housing the budgeting and strategic View Details
Keywords: by Loren Gary
  • 31 Jan 2023
  • Op-Ed

Can Insurance Technology Solve the Uninsured Driver Problem?

due to insufficient funds, and this was the last insurance action I saw for a number of the uninsured drivers in the study. Changing the contract terms alone is not enough to solve the economic hardship... View Details
Keywords: by Ray Kluender; Insurance
  • Web

Partners & Fellows | Social Enterprise | Harvard Business School

Center Boston Planning and Development Agency (BPDA) Boston Redevelopment Authority Boston Symphony Orchestra BRAC USA Bridges Outcomes Partnerships Calvert Foundation The Children's Investment Fund Foundation Citizen Schools City View Details
  • Web

Design Thinking Course | HBS Online

Module 7 Content Week - Implement: Communication and Structure Assess developer and user perspectives for bias, apply frameworks to communicate an innovation's value, and reflect on management skills for sustaining a culture View Details
  • 01 Dec 2019
  • News

Remix

to hunting for hits, Dixon says she was managing an aggressive culture of sexual harassment, with relentless advances from Simmons. “Intellectually, I felt it was a nuisance not a danger,” she says. She... View Details
Keywords: Jen McFarland Flint; photographed by Chris Sorensen; #MeToo; DefJam; Arts, Entertainment
  • 01 Jun 2022
  • News

A Sustainable Solution for Fashion

creative decisions that really matter, while the repeatable actions are done by a sophisticated machine.” Theuerkauf came to HBS with a good understanding of the problem. He and Stockmann formulated the... View Details
Keywords: April White
  • Web

CSV in Practice - Institute For Strategy And Competitiveness

Cluster Development Portfolio of the appropriate and affordable medicines drawn from the company’s patented, generics, and over-the-counter (OTC) businesses Localized sales teams that know the culture and... View Details
  • Web

Financial Aid - Alumni

617.495.6881 (toll free: 877.448.3864) or email us . You can also support financial aid through your will or a charitable trust. Learn more about how these and other planned gifts enable you to make philanthropy a part View Details
  • 01 Dec 2013
  • News

Faculty Opinion: Making It Better

Image by Jezper by Regina E. Herzlinger Health care now represents some 18 percent of the American economy. With its costs continuing to rise, and with tens of millions... View Details
Keywords: Herzlinger, Regina; Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services
  • Web

Working Groups Update | About

within and across groups based on considerations like our calendar, complexity, and a range of other factors. These plans complement other work done over the break—including in the MBA Program, for example,... View Details
  • Profile

Prineeta Kulkarni

interfered with survival, but also with how patients integrated into their communities." After graduation, she took a position with a boutique consulting firm, L.E.K. Consulting, that concentrated on a portfolio of life science,... View Details
Keywords: Healthcare/Biotech; Nonprofit/Government/Education
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