Cross Functional Management - Publications - Faculty & Research

01 Sep 2010
News

Fair Trade

to form the Cleanliness Institute, whose primary function was cooperative sales promotion to teach the American public the importance of keeping clean. The use of the term “institute” emphasized the seriousness, indeed national... View Details

Keywords: Garry Emmons; Chemical Manufacturing; Manufacturing; Health and Personal Care Stores; Retail Trade

22 Jan 2019
First Look

New Research and Ideas, January 22, 2019

enterprises seem incapable of transformative innovation, it is due to how we design and manage them, rather than anything inherent in their scale. In fact, Creative Construction argues, if used properly, scale can be an asset, rather than... View Details

Keywords: Dina Gerdeman

03 Mar 2008
First Look

First Look: March 4, 2008

International, a company publishing 70 editions of its free newspaper in 20 countries. Metro had been a pioneer in the free newspaper market, fighting incumbent publishers distributing traditional paid-for newspapers. Looks at the decision facing top View Details

Keywords: Martha Lagace

10 Aug 2022
News

Skydeck Live: Stage Not Age

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes This is Dan Morrell, host of Skydeck. Susan Wilner Golden (PMD 59, 1990) had a very frustrating experience caring for her aging mother. With her background as a graduate of the HBS Program for View Details

27 Nov 2006
Research & Ideas

Manly Men, Oil Platforms, and Breaking Stereotypes

platforms function safely and effectively. In the research literature, they are considered "high-reliability organizations." According to some scholars, the explanation of the difference lies in these organizations'... View Details

Keywords: by Sarah Jane Gilbert; Energy; Utilities

01 Mar 2009
News

Model Patient

of innovative plan.” Pozen, chairman of MFS Investment Management and the host of an HBS conference last summer that examined Massachusetts’s health-care reforms, says hordes of curious officials from across the country have come to see... View Details

Keywords: Garry Emmons; Health, Social Assistance

Publications