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  • 01 Dec 1997
  • News

Growing Together

sites and perform other labor-intensive high-tech work. A year later, that company is up and running. CitySoft (www.citysoft.com), which harnesses the computer skills of young adults from low-income Boston neighborhoods, has just... View Details
Keywords: Marguerite Rigoglioso and Nancy O. Perry
  • Web

Can Private Equity Reach Regular People? One Company’s Mission | Working Knowledge

you’re not able to invest there.” Moonfare’s story offers insights for any company seeking new growth opportunities as its target market matures. While PE returns have outpaced stock market gains in the past, PE fundraising slowed last year as some View Details
  • 01 Dec 2007
  • News

Lighten Up

lunchtime, we’re back in Boulder. Sausage, steak, and veggie burgers sizzle on a grill in the parking area behind GoLite’s corporate headquarters in a nondescript business park. Employees sip beer and chat under a blue canopy set up for a... View Details
Keywords: Kathryn Jones; Sporting Goods, Hobby, Musical Instrument, and Book Stores; Retail Trade
  • 01 Dec 2018
  • News

Alumni and Faculty Books for December 2018

step-by-step, room-by-room guidance on how to create a welcoming and functioning space that expresses your unique individuality. Breaking Through: Leadership Disciplines from Top Performing Staffing Firms by Mike Cleland and Barry Asin... View Details
  • 01 Mar 2014
  • News

My HBS Eureka Moment

newspapers on campus: room by room, to vending machines, and to executive programs. Dressed in blue jeans, a chamois shirt, track shoes, and my college jacket, I moved quickly through campus. I cannot tell you how cold Boston got in those predawn hours. For the View Details
Keywords: Walter Frese; Martin V. Marshall; C. Roland Christensen; Lawrence Fouraker; Educational Services
  • 03 May 2004
  • What Do You Think?

How Much Is Enough?

demotivating and performance-numbing aspects of corporate life." Expanding the idea beyond effects on the organization, Sharika Kaul said, "... it's no fun being the only guest at your own party. The really smart people know... View Details
Keywords: by James Heskett
  • 04 Aug 2003
  • What Do You Think?

Are We Facing an Attitude Shortage?

Summing Up "Good attitudes supercharge organizational performance beyond what the skill/talent level would indicate," according to Perry Miles. "Attitude is one of the strongest determinants of performance," added... View Details
Keywords: by James Heskett
  • 01 Jun 2024
  • News

Conducting Business

In 2015 I moved from New York City to Madison, Connecticut, where I met, quite by chance, Ginny Vancil and her brother, Richard. I thought, How many Vancils can there be in the world? I asked if they knew Richard “Dick” Vancil, who was my first professor for my first... View Details
Keywords: Michael Farmer (MBA 1971); illustration by Lucinda Rogers; Business Schools & Computer & Management Training; Educational Services
  • March 2023 (Revised January 2024)
  • Case

Deepa Bachu (A): Design Thinking at Pensaar Design

By: Thomas Graeber, Joshua Schwartzstein and Amram Migdal
In this case, set in June 2019 in Bangalore, Karnataka, India, Deepa Bachu of Pensaar Design and her team work with client ITC Ltd. to use design thinking and behavioral experiments to improve workplace safety and strive toward the company’s zero-accident goal. The... View Details
Keywords: Buildings and Facilities; Design; Education; Training; Working Conditions; Business or Company Management; Production; Business Processes; Corporate Social Responsibility and Impact; Outcome or Result; Performance Improvement; Programs; Business and Stakeholder Relations; Groups and Teams; Labor and Management Relations; Rank and Position; Safety; Attitudes; Behavior; Motivation and Incentives; Trust; Well-being; Consulting Industry; Pulp and Paper Industry; Manufacturing Industry; India
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Graeber, Thomas, Joshua Schwartzstein, and Amram Migdal. "Deepa Bachu (A): Design Thinking at Pensaar Design." Harvard Business School Case 923-026, March 2023. (Revised January 2024.)
  • 15 Nov 2004
  • Research & Ideas

Solving the Health Care Conundrum

providers are beginning to offer unique services, creating the facilities and organizations to effectively deliver them, and gathering the data to show superior performance and to continue to improve. Public policy can help accelerate... View Details
Keywords: by Michael E. Porter; Health
  • 06 Mar 2007
  • First Look

First Look: March 6, 2007

perform their jobs more safely and effectively. The latter required that workers engage in mutual expressions of vulnerability: they acknowledged their physical limitations, learned from their mistakes, and attended to their own and... View Details
Keywords: Martha Lagace
  • 12 Feb 2019
  • First Look

New Research and Ideas, February 12, 2019

accessible corporate archives in most countries in Africa, Asia, and Latin America. It also permits a level of nuance that is hard to obtain even if written archives are accessible. Oral histories provide insights into why events did not... View Details
Keywords: Dina Gerdeman
  • 15 Sep 2009
  • First Look

First Look: September 15

generation moving up the corporate ranks. Stimulate Creativity by Fueling Passion Authors:Teresa Amabile and Colin M. Fisher Publication:In The Blackwell Handbook of Principles of Organizational Behavior. 2nd ed. London: Wiley-Blackwell,... View Details
Keywords: Martha Lagace
  • 12 Jul 2006
  • Research & Ideas

Competition the Cure for Healthcare

help a lot through modifying and extending key policies, particularly in the area of results information and removing restrictive and unnecessary impediments to competition. The corporate practice of medicine law is a perfect example. The... View Details
Keywords: by Roger Thompson; Health
  • 01 Apr 1996
  • News

Stewards of the Seventh Generation

streamline production processes, lower costs, produce better quality products, gain a first-mover advantage, and enhance their global competitiveness. Properly designed government regulation, Porter believes, can provide incentives for such View Details
Keywords: Marguerite Rigoglioso, Garry Emmons, Linda Goodspeed, and Elaine Gottlieb
  • 17 Oct 2011
  • Research & Ideas

How ‘Hybrid’ Nonprofits Can Stay on Mission

difficult to make the best hiring decisions because of their own preexisting biases. Battilana explains the problem in a yet-to-be-published paper, tentatively titled "Neither Corporations Nor Not-For-Profits But a Combination of the Two:... View Details
Keywords: by Carmen Nobel
  • 13 Dec 2004
  • Research & Ideas

Sharing News That Might Be Bad

that the division might be in trouble, that corporate support is wavering, and that potential buyers are lining up. He wants to know what you know. Though the rumors are not altogether accurate, they do contain more than a few grains of... View Details
Keywords: by Paul Michelman
  • 13 Jul 2016
  • News

From Money to Ministry

Harvard Business School with the hope of returning to his banking career. “Harvard showed me a whole different aspect to banking,” he says. “Professor Charlie Williams, who taught Commercial Banking, was my mentor. He made banking exciting. He was interested in View Details
Keywords: Margie Kelley
  • 01 Dec 1998
  • News

Year 2000 Computer Problem and You: Disaster for Some, Lessons for All

outsourcing, and integration services company that he founded in 1965. First in a Wall Street Journal ranking of one thousand companies listed according to best stock performance from 1987 to 1997, Keane Inc is considered among the... View Details
  • 01 Jun 2007
  • News

Power Trip

MAYO: Since the 1970s, the MBA has become a necessary credential to pursue the inside track to corporate power. So much of what business schools teach is focused on making the right managerial decisions at a particular moment in time,”... View Details
Keywords: Deborah Blagg; Colleges, Universities, and Professional Schools; Educational Services
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