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  • Web

History of Excellence - Doctoral

Community Do Yoon Kim Strategy Student Research Balancing Engagement and Polarization: Multi-Objective Alignment of News Content Using LLMs By: Mengjie Cheng , E. Ofek and Hema... View Details
  • December 2009 (Revised September 2014)
  • Case

TD Canada Trust

By: Dennis Campbell and Brent Kazan
The case illustrates the role of performance measurement and analytics in translating TD-Canada Trust's service model of "comfortable banking" into operational terms. In 2000, in a banking market where consumers and regulators were typically hostile to mergers and... View Details
Keywords: Mergers and Acquisitions; Customer Focus and Relationships; Customer Satisfaction; Commercial Banking; Profit; Balanced Scorecard; Organizational Change and Adaptation; Banking Industry; Canada
Related
  • 09 Oct 2001
  • Research & Ideas

Driven: How Human Nature Shapes Organizations

job that fulfills only one or two drives, no matter how lavishly, would not be a substitute for a job that provides a balanced opportunity to fulfill all four drives. This simple design rule is the fundamental View Details
Keywords: by Paul Lawrence & Nitin Nohria
  • October 2008
  • Article

It's Time to Make Management a True Profession

By: Nitin Nohria and Rakesh Khurana
In the face of the recent institutional breakdown of trust in business, managers are losing legitimacy. To regain public trust, management needs to become a true profession in much the way medicine and law have, argue Khurana and Nohria of Harvard Business School. True... View Details
Keywords: Competency and Skills; Education; Ethics; Corporate Accountability; Management; Trust; Value Creation
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  • February 2012
  • Case

Henkel: Building a Winning Culture

By: Robert Simons and Natalie Kindred
This case illustrates a CEO-led organizational transformation driven by stretch goals, performance measurement, and accountability. When Kasper Rorsted became CEO of Henkel, a Germany-based producer of personal care, laundry, and adhesives products, in 2008, he was... View Details
Keywords: Performance Measurement; Performance Appraisals; Human Resource Management; Values; Organizational Transformations; Pay For Performance; Strategy Execution; Values and Beliefs; Work-Life Balance; Organizational Culture; Human Resources; Performance Evaluation; Compensation and Benefits
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  • 06 Oct 2008
  • Research & Ideas

Updating a Classic: Writing a Great Business Plan

right mixture of people, opportunity, context, and deal. They anticipate what can go wrong, what can go right, and they try to balance risk and... View Details
Keywords: by Sean Silverthorne

    Maya Roy

    Maya Roy is a doctoral student in the Business Economics program. Her interests include labor and health. She graduated from MIT in 2020 with a B.S. in Computer Science, Economics, and Data Science. View Details
    • 03 Oct 2005
    • Research & Ideas

    The Truck Driver Who Reinvented Shipping

    states adopted a new series of weight restrictions and levying fees. Truck trailers passing through multiple states could be fined for excessively heavy loads. It became a balancing act for truckers to haul... View Details
    Keywords: by Anthony J. Mayo & Nitin Nohria; Manufacturing; Transportation; Aerospace
    • March 2012
    • Article

    Fixing What's Wrong with U. S. Politics

    By: David A. Moss
    In America today there's a growing sense that the political system is broken and that its ineffectiveness is a major threat to U.S. competitiveness. Why do so many think the political system is not working? Research shows that in Congress, Republicans and Democrats are... View Details
    Keywords: Government and Politics; System; Conflict Management; Performance Productivity; Policy; Public Administration Industry; United States
    Related
    • March 2006
    • Module Note

    Managing Innovation in an Uncertain World: Module 4: Sensing Opportunity

    By: Alan D. MacCormack
    Describes the fourth module of the 30-session Harvard Business School elective course Managing Innovation in an Uncertain World. The course helps students understand the challenges that uncertainty implies for innovation and how to overcome them. The course emphasizes... View Details
    Keywords: Innovation and Management; Problems and Challenges; Management Analysis, Tools, and Techniques; Projects; Opportunities; Risk and Uncertainty; Perspective; Value Creation; Networks; Alignment
    Related
    • 29 Mar 2022
    • Book

    5 Qualities That Help Companies Thrive for Decades—Even Centuries

    minute, and then builds up creating an asset on the balance sheet,” he says. 3. Companies innovate to have a positive impact on society Leaders who leave legacies head enterprises that make creating public... View Details
    Keywords: by Sean Silverthorne
    • Web

    Leadership Initiative - Leadership

    she served for several years on the Advisory Board of Women in Animation, a non-profit organization striving to improve the representation and career opportunities for women in the animation industry. Currently she serves as a corporate... View Details
    • 01 Dec 2023
    • News

    Wide Horizon

    stabilized family life. “When you have a child with severe autism, it can be a tough home life. For the first five or six years, my wife and I were just hanging on.” There were daily tantrums View Details
    Keywords: Dan Morrell; Photos by Sarah Wilson
    • 27 Jan 2009
    • First Look

    First Look: January 27, 2009

      Working PapersWhen Does Domestic Saving Matter for Economic Growth? Authors:Philippe Aghion, Diego Comin, Peter Howitt, and Isabel Tecu Abstract Can a country grow faster by saving more? We address this question both theoretically View Details
    Keywords: Martha Lagace
    • 07 Jul 2021
    • Book

    Good News for Disgraced Companies: You Can Regain Trust

    smarts—“competence alone is never enough” to ensure trust, Sucher says. The other three elements need to be considered. Motive: Customers are intent on understanding a company’s motive: why they do what they do, and whose interests they... View Details
    Keywords: by Lane Lambert
    • 25 Jan 2010
    • Research & Ideas

    A Macroeconomic View of the Current Economy

    influencing the cost and availability of money, goods, and services. Macroeconomic forces can conspire to make business more difficult, but they can also present opportunities to executives who know how to,... View Details
    Keywords: by Sean Silverthorne
    • 09 Feb 2023
    • Blog Post

    The Sixth Year of Short Intensive Programs (SIPs) at HBS

    experiences of leading investors and entrepreneurs, including Erik Snyder of the Drawdown Fund, Scott Jacobs of Generate and Rodi Guidero of Breakthrough Energy. The final phase of the SIP focused on common... View Details
    • 21 Aug 2013
    • Research & Ideas

    What Went Wrong at J.C. Penney?

    After successful stints at Target (vice president of merchandising) and Apple (senior vice president of retail operations), it seemed Ron Johnson could do no wrong. But the winning streak came to a well-publicized end during his two-year... View Details
    Keywords: by Jim Aisner; Retail

      The Founder's Dilemmas


      Often downplayed in the excitement of starting up a new business venture is one of the most important decisions entrepreneurs will face: should they go it alone, or bring in... View Details

      • 04 Jan 2022
      • Research & Ideas

      Scrap the Big New Year's Resolutions. Make 6 Simple Changes Instead.

      kata to make our lives a little better every day,” Takeuchi says. 2. Ask the right questions When navigating uncertain waters, an ingrained sense of purpose serves as a rudder. To maintain the necessary balance between agility View Details
      Keywords: by Kristen Senz