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  • All HBS Web  (10,418)
    • People  (19)
    • News  (2,438)
    • Research  (2,486)
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  • 1982
  • Chapter

Nutrition Intervention Programs: Scope and Limits

By: James E. Austin
Keywords: Nutrition; Health Care and Treatment; Programs
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Austin, James E. "Nutrition Intervention Programs: Scope and Limits." In Nutrition in Health and Disease and International Development: Symposia from the XII International Congress of Nutrition, edited by A. E. Harper and G. K. Daves. Alan R. Liss, Inc., 1982.
  • March 2010
  • Supplement

Deworming Kenya: Translating Research into Action (B)

By: Nava Ashraf, Neil Buddy Shah and Rachel Gordon
Karen Levy and her colleague, Margaret Ndanyi, learn the results of their nation-wide effort to rid Kenyan school children of parasitic worm infection. View Details
Keywords: Programs; Health Care and Treatment; Research; Policy; Outcome or Result; Kenya
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Ashraf, Nava, Neil Buddy Shah, and Rachel Gordon. "Deworming Kenya: Translating Research into Action (B)." Harvard Business School Supplement 910-027, March 2010.
  • 2013
  • Working Paper

Where do the Most Active Customers Originate and How Can Firms Keep Them Engaged?

By: Clarence Lee, E. Ofek and Thomas Steenburgh
In this paper, we study how firms offering Web services can acquire and develop an active customer base. We focus on two basic questions. First, how does the method of customer acquisition affect the way customers use the service to meet their own needs and to interact... View Details
Keywords: Customer Engagement; Adoption Routes; Hidden Markov Models; Search; Word-of-Mouth; Digital Media; Customer Relationship Management; Internet and the Web; Mathematical Methods; Consumer Behavior; Entrepreneurship; Marketing Reference Programs; Web Services Industry
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Lee, Clarence, E. Ofek, and Thomas Steenburgh. "Where do the Most Active Customers Originate and How Can Firms Keep Them Engaged?" Working Paper, 2013. (Revise and Resubmit at Management Science.)
  • September 2014 (Revised March 2021)
  • Case

La Ribera Health Department (A)

By: Regina E. Herzlinger, Emer Moloney and Daniela Beyersdorfer
The La Ribera case studies depict an innovative low cost/high quality privately financed hospital model struggling to achieve alignment with the Six Factors. It is reimbursed by the public sector in a Spanish environment whose Consumers, Structure, and Public Policy... View Details
Keywords: Health Care; Health Care Financing; Health Care Industry; Health Care Operations; Health Care and Treatment; Operations; Business Model; Government and Politics; Programs; Innovation Strategy; Vertical Integration; Health Industry; Europe; Spain
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Herzlinger, Regina E., Emer Moloney, and Daniela Beyersdorfer. "La Ribera Health Department (A)." Harvard Business School Case 315-006, September 2014. (Revised March 2021.)
  • January 2010
  • Teaching Note

The Joslin Diabetes Center (TN)

By: Michael E. Porter, Elizabeth O. Teisberg and Scott Wallace
Teaching Note for [710424]. View Details
Keywords: Health Care and Treatment; Groups and Teams; Medical Specialties; Programs; Opportunities; Service Delivery; Alliances; Value Creation; Health Industry; Boston
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Porter, Michael E., Elizabeth O. Teisberg, and Scott Wallace. "The Joslin Diabetes Center (TN)." Harvard Business School Teaching Note 710-458, January 2010.
  • May 24, 2016
  • Article

Build a Culture of Health

By: John A. Quelch
Every company, large and small, has an impact on health. It does so in four ways: first, through the healthfulness and safety of the products and services it sells; second, through its attention to employee health and well-being in its work practices and benefits;... View Details
Keywords: Public Health; Four Pillars; Public Health Footprint; Culture Of Health Plan Of Action; Change; Education; Health; Human Resources; Knowledge; Labor; Leadership; Management; Operations; Outcome or Result; Personal Development and Career; Programs; Risk and Uncertainty; Strategy; Value; Consumer Products Industry; Chemical Industry; Health Industry; United States; Europe
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Quelch, John A. "Build a Culture of Health." Huffington Post: What's Working: Purpose + Profit (May 24, 2016).
  • April 2010
  • Teaching Note

IBM: The Corporate Service Corps (TN)

By: Christopher Marquis, Alison Comings and Bobbi Thomason
Teaching Note for [409106]. View Details
Keywords: Service Operations; Employees; Partners and Partnerships; Non-Governmental Organizations; Developing Countries and Economies; Corporate Social Responsibility and Impact; Programs; Global Strategy; Computer Industry; Information Technology Industry; Ghana; Tanzania; Romania; Philippines; Viet Nam
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Marquis, Christopher, Alison Comings, and Bobbi Thomason. "IBM: The Corporate Service Corps (TN)." Harvard Business School Teaching Note 410-131, April 2010.
  • October 1993 (Revised October 1996)
  • Case

Paragould City Cable

By: Willis M. Emmons III
Unhappy with the prices provided by the local, privately owned cable television operator, the city of Paragould, Arkansas constructs a competing municipally owned cable system. Once in operation, Paragould City Cable faces vigorous competition from the incumbent... View Details
Keywords: Business Strategy; Television Entertainment; Competitive Strategy; Distribution Channels; Media; Public Sector; Programs; Growth and Development Strategy; Cost; Performance Improvement; Entertainment and Recreation Industry; Arkansas
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Emmons, Willis M., III. "Paragould City Cable." Harvard Business School Case 794-030, October 1993. (Revised October 1996.)
  • November 2004 (Revised August 2008)
  • Case

KIPP National (A) (Abridged)

The KIPP Academies are, two high-performing public middle schools founded in 1995 by Michael Feinberg and David Levin in Houston and New York. In January 2000, Feinberg and Levin meet with Scott Hamilton, managing director of the Pisces Foundation, to discuss the... View Details
Keywords: Middle School Education; Framework; Leadership; Performance Effectiveness; Programs; Expansion
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Leschly, Stig. "KIPP National (A) (Abridged)." Harvard Business School Case 805-068, November 2004. (Revised August 2008.)
  • 2015
  • Working Paper

Online Word of Mouth and Product Review Disagreement

By: Frank Nagle and Christoph Riedl
Studies of online word of mouth have frequently posited―but never systematically conceptualized and explored―that the level of disagreement between existing product reviews can impact the volume and the valence of future reviews. In this study we develop a theoretical... View Details
Keywords: Online Word Of Mouth; Online Communities; Viral Marketing; Online Product Reviews; Quality; Internet and the Web; Consumer Behavior; Marketing Reference Programs; Social and Collaborative Networks; Digital Marketing; Analytics and Data Science
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Nagle, Frank, and Christoph Riedl. "Online Word of Mouth and Product Review Disagreement." Harvard Business School Working Paper, No. 13-091, May 2013. (Revised May 2015, selected for AOM Best Paper Proceedings.)
  • 2014
  • Article

Drivers and Dynamics of Online Word of Mouth

By: Frank Nagle and Christoph Riedl
Keywords: Online Word Of Mouth; Online Communities; Online Product Reviews; Internet and the Web; Consumer Behavior; Marketing Reference Programs; Digital Marketing
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Nagle, Frank, and Christoph Riedl. "Drivers and Dynamics of Online Word of Mouth." Academy of Management Best Paper Proceedings (2014): 1326–1331.
  • May 2010
  • Teaching Note

The Center for Creative Leadership (TN)

By: Srikant M. Datar and David A. Garvin
Teaching Note for [308013]. View Details
Keywords: Creativity; Leadership Development; Problems and Challenges; Organizations; Research; Programs; Design; Service Delivery; Business Education
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Datar, Srikant M., and David A. Garvin. "The Center for Creative Leadership (TN)." Harvard Business School Teaching Note 310-097, May 2010.
  • August 2010 (Revised May 2012)
  • Teaching Note

The UCLA Medical Center: Kidney Transplantation (TN)

By: Michael E. Porter and Jennifer F Baron
Teaching Note for 711410. View Details
Keywords: Health Care and Treatment; Service Delivery; Price; Programs; Measurement and Metrics; Health Industry
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Porter, Michael E., and Jennifer F Baron. "The UCLA Medical Center: Kidney Transplantation (TN)." Harvard Business School Teaching Note 711-413, August 2010. (Revised May 2012.)
  • February 2003
  • Teaching Note

Bush Boake Allen (TN)

By: Stefan H. Thomke
Teaching Note for (9-601-061). View Details
Keywords: Integration; Marketing Reference Programs; Disruptive Innovation; Management Teams; Internet and the Web; Business Model; Customer Relationship Management; Management Practices and Processes; Consumer Products Industry
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Thomke, Stefan H. "Bush Boake Allen (TN)." Harvard Business School Teaching Note 603-115, February 2003.
  • September 2002
  • Case

Abercrombie & Kent

By: Frances X. Frei, Brian Corbett, Mark Partin and Daniel Rethazy
Describes Abercrombie & Kent, the outdoor adventure company that has provided services throughout the entire history of the outdoor adventure industry. Provides an opportunity to learn how the company successfully grown into a premier player in the industry by adapting... View Details
Keywords: History; Financial Management; Activity Based Costing and Management; Service Operations; Marketing Reference Programs; Product Development; Business Growth and Maturation; Balance and Stability; Marketing Channels; Transportation; Growth and Development Strategy; Travel Industry
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Frei, Frances X., Brian Corbett, Mark Partin, and Daniel Rethazy. "Abercrombie & Kent." Harvard Business School Case 603-002, September 2002.
  • March 2008
  • Teaching Note

Brazil Under Lula: Off the Yellow BRIC Road (TN)

By: Aldo Musacchio
Teaching Note for [707031]. View Details
Keywords: Cost Management; Programs; Problems and Challenges; Equality and Inequality; Poverty; Growth and Development Strategy; Brazil; India; Russia; China
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Musacchio, Aldo. "Brazil Under Lula: Off the Yellow BRIC Road (TN)." Harvard Business School Teaching Note 708-049, March 2008.
  • 05 Nov 2009
  • Research & Ideas

A Market for Human Cadavers in All but Name?

the Act's provision. Thus, many opportunities open up for entrepreneurial pursuits. In this context, mom-and-pop shops have emerged alongside more traditional academic-housed programs to procure whole-body donations. As an illustration, a... View Details
Keywords: by Michel Anteby; Health
  • 31 Mar 2014
  • Research & Ideas

Encouraging Niche Content in an Ad-Driven World

occurred with ad-supported television, according to critics, where much airtime is devoted to cheap-to-produce but widely popular pulp fiction, or reality programs like Dancing with the Stars to Duck Dynasty. Zhu wondered whether this... View Details
Keywords: by Julia Hanna; Information; Publishing; Journalism & News
  • March 2010 (Revised March 2013)
  • Teaching Note

Goldman Sachs: The 10,000 Women Initiative (TN)

By: Christopher Marquis, V. Kasturi Rangan and Bobbi Thomason
Teaching Note for [509042]. View Details
Keywords: Programs; Corporate Social Responsibility and Impact; Gender; Networks; Strategy; Partners and Partnerships; Entrepreneurship; Business Education; Philanthropy and Charitable Giving; Banking Industry; Financial Services Industry
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Marquis, Christopher, V. Kasturi Rangan, and Bobbi Thomason. "Goldman Sachs: The 10,000 Women Initiative (TN)." Harvard Business School Teaching Note 410-119, March 2010. (Revised March 2013.)
  • 28 Jul 2006
  • Research & Ideas

Meeting China’s Need for Management Education

Locations Visited: Shanghai, Beijing, Taipei, Hong Kong, and Singapore Date: March and May, 2006 Purpose: Assess the progress of eighteen business schools in Harvard Business School's Program on Case Method and Participant-Centered... View Details
Keywords: by Sean Silverthorne; Education
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