Publications
Publications
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(10,943)
- Faculty Publications (2,079)
- September 1996 (Revised April 1998)
- Case
Mobil USM&R (B): New England Sales and Distribution
By: Robert S. Kaplan
The general manager of a local gasoline/distillate sales and distribution business unit must communicate a new strategy to the unit's 300 employees. An initial strategic planning exercise identified a high-priority list of opportunities that blended the parent... View Details
- September 1996 (Revised May 1997)
- Case
Mobil USM&R (C): Lubricants Business Unit
By: Robert S. Kaplan
The general manager of a Lubricants Business Unit in Mobil's U.S. Marketing and Refining division launched a project to develop a Balanced Scorecard (BSC) for his unit. The purpose was to provide focus for all employees of the unit, enabling it to operate on an... View Details
- August 1996
- Teaching Note
General Motors: Smith's Dilemma TN
By: Nitin Nohria and Stephanie L. Woerner
Teaching Note for (9-494-020). View Details
- August 1996 (Revised August 1997)
- Case
TNT Limited's Logistics Services in Asia (A): The Strategy
By: Michael Y. Yoshino and Carin-Isabel Knoop
Meredith Hellicar's mission as general manager of corporate development is to make TNT Ltd. one of the biggest and most diverse transport and logistic companies in the world, with approximately $5 billion in turnover in 1993, a leading provider of logistics services in... View Details
- 1996
- Chapter
Features of Good Integration: Two Cases and Some Generalizations
By: J. A. Deighton
Keywords: Integration
- July 1996
- Background Note
The GM's Leadership Challenge: Building a Self-Renewing Institution
By: Christopher A. Bartlett and Ashish Nanda
Highlights the general manager's role in building a self-renewing organization. View Details
- July 1996
- Case
Trans National Group
By: Christopher A. Bartlett and Takia Mahmood
Starting as a classic entrepreneur,Steve Belkin, CEO of Trans National (TN), drives the company through two businesses--one in group travel and another in financial services--before deciding to step back and act as a general manager whose focus and attention is on... View Details
- July 1996
- Background Note
The GM's Organizational Challenge: Embedding and Leveraging Capability
By: Christopher A. Bartlett and Ashish Nanda
Describes how general managers can build organizational capability in their firms. View Details
- 1996
- Chapter
Frank Barron's Influence on Current and Future Generations of Creativity Researchers: Some Personal Reflections
By: T. M. Amabile, R. Conti and M. A. Collins
- May 1996
- Background Note
The GM's Operational Challenge: Managing Through People
By: Christopher A. Bartlett and Ashish Nanda
Highlights and explores how a general manager adds value to the firm at the operational level by managing through people. Discusses how assumptions about human motivation influence the employment contract that the general manager implicitly enters into with the workers... View Details
- May 1996 (Revised March 1998)
- Case
SaleSoft, Inc. (A)
By: Das Narayandas
SaleSoft, a start-up firm, markets Comprehensive Sales Automation Solutions (CSAS) that automate a firm's sales, marketing, and service functions. Even though the product has received very favorable responses from prospects, product complexity and a long buying cycle... View Details
- May 1996
- Background Note
General Management: A Conceptual Introduction
By: Christopher A. Bartlett and Ashish Nanda
Addresses the following issues at a conceptual level: 1) Who is a general manager? 2) To whom is the general manager responsible? and 3) How do general managers add value? View Details
- April 1996 (Revised May 1997)
- Case
Netscape's Initial Public Offering
By: W. Carl Kester and Kendall Backstrand
In August 1995, Netscape's board of directors was confronted with a decision about what price to offer the company's shares in its initial public offering (IPO). Preliminary demand for shares was high, but the company had not generated any positive earnings at the time... View Details
- April 1996 (Revised March 1998)
- Supplement
Starlite: Confidential Instructions for J. Weiss, VP of HR Consumer Imaging Division
By: Kathleen L. McGinn and Julia Morgan
Supplements Starlite Corp.: General Information. View Details
- April 1996 (Revised March 1998)
- Exercise
Starlite Corporation: General Information
By: Kathleen L. McGinn and Julia Morgan
A multiparty, intraorganizational negotiation exercise involving five vice presidents of human resources at $17.5 billion photography products company. In the midst of reengineering, the five VPs have been told to negotiate the possible alignment of resources in ways... View Details
Keywords: Negotiation Types
- April 1996 (Revised March 1998)
- Supplement
Starlite: Confidential Instructions for M. Gonzalez, VP of HR Motion Pictures and TV Division
By: Kathleen L. McGinn and Julia Morgan
Supplements Starlite Corp.: General Information. View Details
- April 1996 (Revised March 1998)
- Supplement
Starlite: Confidential Instructions for M. Slee, VP of HR Digital and Applied Imaging Division
By: Kathleen L. McGinn and Julia Morgan
Supplements Starlite Corp.: General Information. View Details
- April 1996 (Revised March 1998)
- Supplement
Starlite: Confidential Instructions for P. Foster, VP of HR Business Imaging Division
By: Kathleen L. McGinn and Julia Morgan
Supplements Starlite Corp.: General Information. View Details
- April 1996 (Revised March 1998)
- Supplement
Starlite: Confidential Instructions for S. Mason, VP of HR Health Sciences Division
By: Kathleen L. McGinn and Julia Morgan
Supplements Starlite Corp.: General Information. View Details