Publications

04 May 2007
What Do You Think?

How Do Managers Think?

Summing Up Can managers acquire ways of thinking or ways of learning from doctors? Managers can learn from an understanding of how doctors think. But whether the lessons are profound or even totally applicable was a matter of discussion among respondents to this... View Details

Keywords: by Jim Heskett

29 Jun 2017
Research & Ideas

Why Uber Is Worth Saving and How To Do It

responsible company they are, that they’re concerned about the future well-being of society, cities, drivers, women, every stakeholder.” When it comes to its drivers, for example, the company has an opportunity to partner with government... View Details

Keywords: by Dina Gerdeman; Transportation

20 Mar 2007
First Look

First Look: March 20, 2007

will focus on creating infrastructure that will increase the bank's ability to communicate effectively in an environment of macroeconomic uncertainty. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=107050 ... View Details

Keywords: Martha Lagace

03 Apr 2006
What Do You Think?

Has Globalization Reached Its Peak?

Summing Up The global corporation and globalization in general are poised to achieve new and different heights, if responses to this month's column are to be believed. As Greg Bownik put it, "for... View Details

Keywords: by James Heskett

09 Jun 2014
Research & Ideas

The Manager in Red Sneakers

favoring those who break the rules seem counterintuitive. "We invest so much time, energy, and money in trying to fit in, be like everyone else and dress the way we're expected to dress, both in our professional and social lives," Keinan... View Details

Keywords: by Dina Gerdeman; Consumer Products; Apparel & Accessories; Fashion

March–April 2023
Article

The New-Collar Workforce

By: Colleen Ammerman, Boris Groysberg and Ginni Rometty

Many workers today are stuck in low-paying jobs, unable to advance simply because they don’t have a bachelor’s degree. At the same time, many companies are desperate for workers and not meeting the diversity goals that could help them perform better while also reducing... View Details

Keywords: Diversity; Recruitment; Social Issues; Higher Education; Competency and Skills

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2024
Working Paper

The Wade Test: Generative AI and CEO Communication

By: Prithwiraj Choudhury, Bart S. Vanneste and Amirhossein Zohrehvand

Can generative artificial intelligence (AI) transform the role of the CEO by effectively automating CEO communication? This study investigates whether AI can mimic a human CEO and whether employees’ perception of the communication’s source matter. In a field... View Details

Keywords: Business or Company Management; AI and Machine Learning; Perception; Communication

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16 Sep 2014
First Look

First Look: September 16

stage-to redefine the roles and responsibilities of a public corporation in the 21st century. Based on extensive interviews conducted with Schultz and other Starbucks executives from 2011 to 2014, the case... View Details

Keywords: Sean Silverthorne

24 Feb 2015
First Look

First Look: February 24

definition of profit by changing accounting rules. On one level, this corporate behavior embodies the capitalist spirit articulated by Milton Friedman: "The social View Details

Keywords: Sean Silverthorne

May 1994 (Revised July 1994)
Case

International Sourcing in Athletic Footwear: NIKE and Reebok

Nike and Reebok, the two largest athletic footwear companies, look to contractors in Asia to manufacture their shoes. Sourcing from Asia offers advantages of low cost and flexibility, but raises questions about human rights and corporate responsibility. How Nike and... View Details

Keywords: Rights; Multinational Firms and Management; Corporate Social Responsibility and Impact; Apparel and Accessories Industry

12 Sep 2017
Working Paper Summaries

The Better is the Enemy of the Good

Keywords: by Christine L. Exley and Judd B. Kessler

September 2002
Case

KaBOOM!

By: James E. Austin and Jose Miguel Porraz

KaBOOM! is a nonprofit organization developing playgrounds in partnership with corporations and communities. It has grown since 1995 to a national organization that has built 338 playgrounds in partnerships with over 40 companies. This case deals with the nature of... View Details

Keywords: Business Ventures; Strategy; Nonprofit Organizations; Business and Community Relations; Growth and Development

2016
Book

Negotiating the Impossible: How to Break Deadlocks and Resolve Ugly Conflicts (without Money or Muscle)

By: Deepak Malhotra

Some negotiations are easy. Others are more difficult. And then there are situations that seem completely hopeless. Conflict is escalating, people are getting aggressive, and no one is willing to back down. And, to top it off, you have little power or other resources... View Details

Keywords: Dealmaking; Diplomacy; Conflict; Dispute Resolution; Strategy; Conflict Management; Negotiation

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Research Summary

Sustainability and Integrated Reporting

A sustainable strategy for a company is one that enables it to create value for shareholders over the long term while contributing to a sustainable society. In doing so, it must balance the needs of different types of providers of financial capital (e.g.,... View Details

Keywords: Sustainability; Sustainability Reporting

03 Nov 2003
What Do You Think?

Can Investors Have Too Much Accounting Transparency?

who wrote, "... legislative and regulatory response treats the symptoms (means) rather than the disease (motivation). Transparency is only as successful as the least creative obscurantist." He recommends, among other things,... View Details

Keywords: by James Heskett

08 Dec 2014
Blog Post

A New Way to Recruit

day-to-day responsibilities in those fields, and how those positions may affect one’s career trajectory. As HBS students, we are all extraordinarily lucky to be part of a talented group of professionals willing to share our experiences... View Details

Research Summary

Formulating technology commercialization strategies

Even if young organizations succeed in acquiring the specialized talent necessary to further develop a recently-discovered technology, they may face an uncertain path in commercializing the original invention. Initial conceptions of what might constitute a useful... View Details

05 Mar 2021
News

The New Revolution: Access

November 2023
Case

Tata Group in 2021: Pursuing Profits through Purpose

By: Tarun Khanna, Krishna G. Palepu and Vidhya Muthuram

October 8, 2021: Tata Sons won a bid to acquire India’s national carrier Air India, marking the airline's return to its original owners after 68 long years. The winning bid of $2.4 billion gave Tata Sons full ownership of the airline and its coveted network of 6,200... View Details

Keywords: Corporate Strategy; Mission and Purpose; Corporate Social Responsibility and Impact; Emerging Markets; Mergers and Acquisitions; Ownership; Air Transportation; Air Transportation Industry; India