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  • All HBS Web  (4,736)
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  • All HBS Web  (4,736)
    • People  (20)
    • News  (670)
    • Research  (3,273)
    • Events  (11)
    • Multimedia  (17)
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  • December 2003 (Revised May 2004)
  • Case

Sears Auto Centers (A) (Abridged)

By: Lynn S. Paine
In the early 1990s Sears faced and allegations by the California Department of Consumer Affairs that the company's auto repair centers had been overbilling customers and making unnecessary repairs. Top management must evaluate the problem and come up with a plan to... View Details
Keywords: Corporate Governance; Corporate Accountability; Ethics; Organizational Culture; Compensation and Benefits; Management Teams; Employees; Behavior; Motivation and Incentives; Performance Improvement; Auto Industry
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Paine, Lynn S. "Sears Auto Centers (A) (Abridged)." Harvard Business School Case 304-063, December 2003. (Revised May 2004.)
  • September 1996 (Revised May 1997)
  • Case

Mobil USM&R (C): Lubricants Business Unit

By: Robert S. Kaplan
The general manager of a Lubricants Business Unit in Mobil's U.S. Marketing and Refining division launched a project to develop a Balanced Scorecard (BSC) for his unit. The purpose was to provide focus for all employees of the unit, enabling it to operate on an... View Details
Keywords: Balanced Scorecard; Employees; Customization and Personalization; Performance Evaluation; Measurement and Metrics; Management Teams; Projects; Energy Industry; Mining Industry; United States
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Kaplan, Robert S. "Mobil USM&R (C): Lubricants Business Unit." Harvard Business School Case 197-027, September 1996. (Revised May 1997.)
  • 09 Jul 2020
  • Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

James Lemoine, an assistant professor in the Organization and Human Resources Department of the School of Management at the University at Buffalo, have written extensively on VUCA, and argue, “If VUCA is... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • Web

The Canton Trade and The Hong Merchants System - A Chronicle of the China Trade

Home Site map Map / Directions Search: General Information HBS Home About Annual Report Campus Commencement Dean Nohria Employment Give News New Construction Academic Programs Doctoral Programs Executive Education MBA Summer Venture in View Details
  • 23 May 2016
  • Blog Post

Advice for Prospective Students from Africa

family in the U.S. at the time.  After graduating from college I had a technical background, experience as a management consultant, and a keen passion to become an entrepreneur and a change-maker in Africa. But I didn’t have any business... View Details
  • May 17, 2023
  • Article

Don't Let Passion Lead to Burnout on Your Team

By: Joy Bredehorst, Kai Krautter, Jirs Meuris and Jon M. Jachimowicz
Passion is often heralded as the key to a fulfilling and successful career, but the authors’ recent research suggests that it can also come at a cost: Feeling passionate about work can lead to exhaustion and even burnout. Through studies with more than 700 employees... View Details
Keywords: Burnout; Emotions; Work-Life Balance; Employees
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Bredehorst, Joy, Kai Krautter, Jirs Meuris, and Jon M. Jachimowicz. "Don't Let Passion Lead to Burnout on Your Team." Harvard Business Review (website) (May 17, 2023).
  • 07 Nov 2017
  • First Look

New Research and Ideas: November 7, 2017

Bennett, Victor Manuel, Megan Lawrence, and Raffaella Sadun Abstract—We investigate the management practices adopted by firms where the founders are also the CEOs using data from the World Management Survey.... View Details
Keywords: Carmen Nobel
  • 02 Feb 2016
  • First Look

February 2, 2016

negotiators interact to influence cooperative behavior of low-power negotiators. Managers from four different cultural groups (Germany, Hong Kong, Israel, and the United States) negotiated face-to-face in a simulated power-asymmetric... View Details
Keywords: Sean Silverthorne

    Dafna Bearson

    Dafna Bearson is a doctoral candidate in the Strategy Unit at Harvard Business School. Her research interests lie at the intersection of strategy and innovation. Specifically, her research focuses on intellectual property commercialization strategy in startups... View Details

    Keywords: biotechnology; pharmaceuticals; high technology
    • September 2020 (Revised November 2020)
    • Case

    PDS: Ring-Fencing the Ranch

    By: Dennis Campbell, Tarun Khanna and Kerry Herman
    Pallak Seth, Group CEO of PDS Multinational Fashions, is contemplating options to bring better collaboration across his global apparel supply chain platform. PDS, a group of 50-plus subsidiary companies, each led by its own CEO and with different apparel industry... View Details
    Keywords: Collaboration; Supply Chain Management; Performance; Partners and Partnerships; Employee Stock Ownership Plan; Apparel and Accessories Industry
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    Campbell, Dennis, Tarun Khanna, and Kerry Herman. "PDS: Ring-Fencing the Ranch." Harvard Business School Case 721-361, September 2020. (Revised November 2020.)
    • Web

    Technology & Innovation - Faculty & Research

    dataset of firms from the U.S. and seven European countries we study the impact of ICT on worker autonomy, plant manager autonomy, and span of control. Consistent with the theory, we find that better information technologies (Enterprise... View Details
    • Program

    OPM Renew

    Summary Whether you attended the Owner/President Management (OPM) program at Harvard Business School last year or many years ago, the excitement of learning and growing at HBS—and collaborating and networking with other entrepreneurial... View Details
    • 18 Oct 2021
    • Blog Post

    Embracing Activism for Social Change

    students from universities across the country, the letter read, in part: “It is your turn to show that managers and CEOs can leverage their influence and resources to benefit their own frontline employees.”... View Details
    • September 2019 (Revised August 2020)
    • Case

    Engineering an Inclusive Bioeconomy

    By: Tarun Khanna, Raffaella Sadun and Susie L. Ma
    In 2019, entrepreneur Juan Carlos Castilla-Rubio was developing a project he hoped could generate and share wealth from the natural resources of the Amazon without destroying those resources. His idea, called Earth Bank of Codes (EBC), would create a library of the... View Details
    Keywords: Decision Making; Development Economics; Entrepreneurship; Innovation and Invention; Intellectual Property; Emerging Markets; Market Design; Marketplace Matching; Science; Genetics; Natural Environment; Environmental Sustainability; Climate Change; Social Enterprise; Strategy; Strategic Planning; Information Technology; Ownership; Social Psychology; Trust; Society; Biotechnology Industry; South America; Amazon Basin
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    Khanna, Tarun, Raffaella Sadun, and Susie L. Ma. "Engineering an Inclusive Bioeconomy." Harvard Business School Case 720-356, September 2019. (Revised August 2020.)
    • 13 Feb 2020
    • Book

    Open Your Organization to Honest Conversations

    But he’s not talking about the typical ways companies gather input, such as through employee surveys, interviews by external consultants, or even one-on-one conversations between key managers and the CEO. These seldom move an organization... View Details
    Keywords: by Dina Gerdeman
    • January 2021 (Revised February 2021)
    • Case

    Tech with a Side of Pizza: How Domino's Rose to the Top

    By: Boris Groysberg, Sarah L. Abbott and Susan Seligson
    After hitting an all-time low in 2008, Domino’s Pizza underwent a vigorous rebranding, product development, and embraced innovative technologies to become the world’s leading international fast-food retailer. Domino’s considered itself as much a tech company as it was... View Details
    Keywords: Digital Marketing; Digital Technology; Innovation; Scaling; Data Analytics; Turnaround; Technological Innovation; Information Technology; Strategy; Management; Marketing; Operations; Human Resources; Entrepreneurship; Change Management; Analysis; Performance; Customers; Growth and Development; Competitive Advantage; Employees; Training; Leadership Development; Food and Beverage Industry; Technology Industry; United States
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    Groysberg, Boris, Sarah L. Abbott, and Susan Seligson. "Tech with a Side of Pizza: How Domino's Rose to the Top." Harvard Business School Case 421-057, January 2021. (Revised February 2021.)
    • 17 Dec 2018
    • Research & Ideas

    Women Receive Harsher Punishment at Work Than Men

    branch manager or executive roles within a firm, women and men were held to the same standards and punished in comparable ways. The researchers observed the same phenomenon with racial minorities, with African-American men punished more... View Details
    Keywords: by Michael Blanding; Financial Services
    • 27 Jun 2007
    • Lessons from the Classroom

    Learning to Make the Move to CEO

    You're a successful senior executive with 20, 25 years of experience under your belt. You've made your mark and stand just 1 or 2 rungs from the position of CEO. Now what? As faculty chair of Harvard Business School's Advanced Management... View Details
    Keywords: by Julia Hanna; Education
    • 07 Feb 2017
    • First Look

    First Look at New Research: February 7

    2017 New York: Oxford University Press Managing Risk in Reinsurance: From City Fires to Global Warming By: Hauter, Niels Viggo, and Geoffrey Jones, eds. Abstract—This is the first book to provide a comprehensive history of the reinsurance... View Details
    Keywords: Sean Silverthorne
    • 26 Apr 2022
    • Book

    What Does Your Business Stand For? Why Building Trust Starts with Purpose

    that empowerment and collaboration are not just aspirations but achieved reality. Purpose goes from being a slogan to a set of lived principles. In the video below, Starbucks CEO Kevin Johnson explains the enormous challenge he faced in 2018 when a View Details
    Keywords: by Ranjay Gulati
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