Professional Service Firms - Publications - Faculty & Research

23 Jul 2012
Research & Ideas

The Power of Conversational Leadership

Instead, they are adopting a conversational approach. In their new book, Talk, Inc.: How Trusted Leaders Use Conversation to Power Their Organizations, Groysberg and communication professional Michael Slind show how several global... View Details

Keywords: by Carmen Nobel

13 Oct 2015
First Look

October 13, 2015

set on the productivity of technology-based services workers, supervisor effects are estimated and found to be large. Replacing a boss who is in the lower 10% of boss quality with one who is in the upper 10% of boss quality increases a... View Details

09 Jul 2020
Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

says. Porter provides the example of a company focused on high-end features and service that is tempted during a recession to cut back in response to a customer’s price concerns. This is the wrong move, he says. By cutting back on what... View Details

Keywords: by Boris Groysberg and Sarah Abbott

01 Oct 2001
Research & Ideas

Organizing the Family-Run Business

Generational Changes In The Family Business Board The board of directors in the family firm usually changes over generations and as the ownership of the firm progresses through three distinct stages. 2... View Details

September 2012 (Revised July 2014)
Case

Blackstone's Investment in Intelenet

By: Josh Lerner, Sandeep Bapat and Rachna Tahilyani

Three years had passed since Blackstone's investment in Intelenet Global Services, their third largest investment in India. Great progress had been made, but now a new challenge loomed. Globank, a large global bank, was Intelenet's largest customer. Intelenet's... View Details

Keywords: India; Blackstone; Private Equity; Financial Services Industry; India

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17 Mar 2008
Research & Ideas

The Lessons of Business History: A Handbook

research is widely confirmed throughout the essays of the Handbook. Chandler was primarily concerned with understanding the growth of large, diversified, and professionally managed firms from the late 19th... View Details

Keywords: by Sean Silverthorne

04 Aug 2010
News

A Lonely Crusader

2002, Ackman shorted MBIA’s stock and bought credit default swaps betting that the firm would tank. Then he went public with his bets and a 66-page research report detailing his case. What happened next would have broken a man possessing... View Details

Keywords: Roger Thompson; subprime mortgages; Finance; Real Estate

20 Dec 2010
Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

elite patronage, the canal could operate as a commercial enterprise free of adverse political interference. Under the Panama Canal Authority, the canal professionalized its management and began making long-term investments with an eye to... View Details

Keywords: by Sarah Jane Gilbert; Transportation

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Winners & Runners-Up | New Venture Competition

Solara Solara provides an on-demand solar irrigation service to Indian farmers, increasing their access to affordable, reliable, and clean irrigation. Team: Rea Savla, MBA 2024; Vishesh Mehta Play Elisa: Grand Prize Winner 2024 New... View Details

October 2002 (Revised January 2003)
Case

Hermitage Fund, The: Media and Corporate Governance in Russia

William Browder, the top executive of the Hermitage Fund, the best-performing international equity fund over the last five years, attributed much of his funds' strong returns to its focus on shareholder activism and corporate governance. In 2001, he was putting this... View Details

Keywords: Media; Corporate Governance; Investment Activism; Financial Services Industry; Russia

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Greenhill House | About

an era that Dean Nitin Nohria has called “a new global century of business.” Robert Greenhill (MBA 1962) is chairman of Greenhill & Co., LLC, an international merchant-banking firm he founded in 1996. Headquartered in New York, the View Details

01 May 2020
Blog Post

5 Reasons to Join a Club at HBS

Capital and Private Equity Club (VCPE) often are contacted by alumni or major firms looking for interested MBA candidates. While all career leads are registered with HBS’ Career and Professional Development... View Details

17 Jun 2014
First Look

First Look: June 17

method for identifying economically related peer firms and for measuring their relative importance. Our results show that firms appearing in chronologically adjacent searches by the same individual... View Details

Keywords: Sean Silverthorne

13 Aug 2007
Working Paper Summaries

Diasporas and Domestic Entrepreneurs: Evidence from the Indian Software Industry

Keywords: by Ramana Nanda & Tarun Khanna; Web Services; Web Services

15 May 2017
Sharpening Your Skills

The Promises and Limitations of Big Data

services firms are using digital information about their customers to offer them a whole new range of customized products under the category of fintech. Cities are using data from Google Street View to guide... View Details

Keywords: by Sean Silverthorne; Financial Services; Financial Services; Financial Services; Financial Services

09 May 2017
What Do You Think?

Should Management Be Primarily Responsible to Shareholders?

controlled for industry and stage in the business cycle.” Bob Vanourek, citing results of a study by the McKinsey Global Institute, said that long-term oriented firms in its sample “outperformed the short-termers in revenue growth,... View Details

Keywords: by James Heskett

07 Mar 2022
Research & Ideas

Effective Leaders Share the Spotlight with Their Teams

own professional rewards, with the research showing they are twice as likely as the average manager to be promoted to CEO. And when they reach the CEO spot, they tend to boost returns for their firms. While sharing the spotlight may be a... View Details

Keywords: by Pamela Reynolds

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Leadership Transitions | Baker Library | Bloomberg Center | Harvard Business School

partner at Lehman Brothers, assumed leadership of the firm in 1969, the first non-family member to do so. The investment house suffered a decline in business aggravated by the oil crisis in 1973. That year, Peter Peterson, formerly... View Details

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HBS Alumni Conference: Accelerating Climate Solutions - Alumni

improve climate and environmental impacts, and to create public disclosures. In addition to his work on sustainable finance, Dan also serves public sector entities and commercial firms to improve their operational performance and better... View Details

26 Sep 2006
First Look

First Look: September 26, 2006

the economy that have occurred during the same time and argue that they are consistent with an increased use of information technology (IT) in general and enterprise information technology in particular. In a series of case studies, we find that IT can enable View Details