Publications

January 1998
Case

Sideco Americana S.A. (C)

By: Lynn S. Paine and Harold F. Hogan Jr

Supplements the (A) case. View Details

Keywords: Change; Organizational Change and Adaptation; Moral Sensibility; Values and Beliefs; Ethics; Culture; Argentina

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28 Apr 2015
First Look

First Look: April 28

Understanding Ordinary Unethical Behavior: Why People Who Value Morality Act Immorally By: Gino, F. Abstract—Cheating, deception, organizational misconduct, and many other forms of unethical behavior are among the greatest challenges in... View Details

Keywords: Sean Silverthorne

15 Nov 2011
First Look

First Look: November 15

theoretical models emphasizing the role of managerial myopia. Download the paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1603484 The Impact of a Corporate Culture of Sustainability on Corporate Behavior and Performance... View Details

Keywords: Sean Silverthorne

March 2000 (Revised May 2000)
Case

U.S. Gas Transportation, Inc.

By: John A. Davis, Myra M. Hart and Sharon Peyus

Presents a career dilemma for a husband/wife owner-manager team. Nanci and Len Mackenzie have received an offer for their highly successful entrepreneurial business, U.S. Gas Transportation, Inc. The Mackenzies are concerned about what the sale might do to their... View Details

Keywords: Entrepreneurship; Family Ownership; Family Business; Personal Development and Career; Organizational Culture; Employees; Business Exit or Shutdown; Planning; Transportation Industry

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December 1996 (Revised June 1998)
Case

Midnight Networks, Inc.

By: H. Kent Bowen and Marilyn Matis

Midnight Networks, Inc., is a small computer network validation company. This case describes how the five founders built their business from operations earnings and how they established "best practices" operational processes to run their firm successfully. Operational... View Details

Keywords: Corporate Entrepreneurship; Business or Company Management; Operations; Organizational Culture; Applications and Software; Business Startups; Business Growth and Maturation; Information Technology Industry; Massachusetts

February 2023
Supplement

Astyanax Kanakakis at norbloc: A Founder's Experience with the DIFC Fintech Hive

By: Linda A. Hill and Lydia Begag

norbloc was founded in 2016 in Stockholm, Sweden, by Astyanax Kanakakis and his co-founders, Vitalii Demianets and Sam Saatchi. Kanakakis and Demianets got to work to address a key gap in the industry: Know Your Customer (KYC) data sharing. As the first distributed KYC... View Details

20 Apr 2010
First Look

First Look: April 20

are having to respond to a far greater diversity of cultures and lifestyles as new markets are opened up worldwide. In the twenty-first century, beauty is again being reimagined anew. Order this book:... View Details

Keywords: Martha Lagace

09 Feb 2017
News

Turning Disorder into Opportunity

success of the venture. Fieldhouse says HBS professors constantly challenged him and his classmates to think big and consider the impact of their actions. “I clearly remember the lectures from Michael Tushman about leading organizational... View Details

Keywords: Jennifer Myers

01 Jun 2019
News

City on a Hill

he was facing not only substantial organizational crises but a deep-seated cultural challenge as well. Marietta had the pedigree of an outside expert, with a master’s and a doctorate of education from... View Details

Keywords: Alexander Gelfand; photographed by Clay Cook

09 Sep 2014
First Look

First Look: September 9

two countries reveals that America's love affair with credit was not primarily the consequence of its culture of consumption, as many writers have observed, nor directly a consequence of its less generous welfare state. It emerged instead... View Details

Keywords: Sean Silverthorne

01 Apr 2002
News

Charting the Luminary Leadership in Professional Service Firms

with its star’s interests and goals? What if an organizational change prevents stars from undertaking the type of assignments they most enjoy? What if the nature of the firm’s culture and leadership is... View Details

Keywords: professional service firms; Publishing Industries (except Internet); Information

November 2017
Case

Passion and Strategy: Novozymes' Embrace of the UN Sustainable Development Goals

By: Andy Zelleke and Emilie Billaud

This case explores the sustainability efforts at Novozymes, the world's largest and oldest producer of industrial enzymes. In 2015, the Danish company became the world’s first company known to have crafted a new corporate strategy based on the United Nations... View Details

Keywords: Corporate Governance; Transformation; Environmental Sustainability; Corporate Social Responsibility and Impact; Mission and Purpose; Business and Shareholder Relations; Business and Stakeholder Relations; Business Strategy; Organizational Culture; Organizational Change and Adaptation; Biotechnology Industry; Europe; Denmark

09 Jun 2003
Research & Ideas

The Challenge of the Multi-site Nonprofit

some possible solutions—at the Faculty Research Symposium held at HBS on May 20. Whether a particular nonprofit organizational structure favors central or local control, inevitable tensions develop between national headquarters and local... View Details

Keywords: by Sean Silverthorne

August 1992 (Revised December 1994)
Case

Sexual Harassment, Free Speech or ...?

By: Lynn S. Paine

Presents two brief vignettes about female employees who object to gender discrimination in their work environment. In one case, the manager of a convenience store removes "adult" magazines from the store's shelves because she sees them as damaging to women. In the... View Details

Keywords: Moral Sensibility; Working Conditions; Law; Behavior; Managerial Roles; Crime and Corruption; Groups and Teams; Organizational Culture; Problems and Challenges; Gender

Web

Design: At, Into, & Beyond - Race, Gender & Equity

personality that differs across cultures and shifts over time; the traits, behaviors, and perceived limitations ascribed to intersex and (fe)male beings. Hypersurveillance Data and footage compiled, at times by coercion or under duress,... View Details

Profile

Anthony Martore

a time-constrained environment. This exercise was memorable because real world events often vary from strategic plans, and the step of evaluating all elements of a process, from the throughput unit numbers to organizational View Details

23 Dec 2002
Research & Ideas

Partnering and the Balanced Scorecard

Often overlooked in essays on leadership is the role of the organization's measurement and management system. Effective leaders, however, know that measurement and management systems play a critical role in communication; in establishing the View Details

Keywords: by Robert S. Kaplan & David P. Norton

April 2025
Case

Netflix in 2024

By: Jan Rivkin and David Allen

In 2024, Netflix appeared to emerge victorious from the “streaming wars” that it had waged in recent years with the likes of Disney, Warner Bros. Discovery, Apple, and Amazon. What had allowed Netflix not only to succeed in the streaming wars but also to thrive for... View Details

Keywords: Digital Platforms; Internet and the Web; Organizational Culture; Adaptation; Business Strategy; Competition; Success; Entertainment and Recreation Industry; Motion Pictures and Video Industry; United States

November 2013 (Revised January 2014)
Supplement

Man Jit Singh at Sony Entertainment Television (B)

By: Linda A. Hill, Dana M. Teppert and Allison J. Wigen

Supplement to (A) case: Explores the role of CEO Man Jit Singh and his senior management committee in leading Multi Screen Media Pvt. Ltd. (formerly SET Pvt. Ltd.), a leading television broadcaster in India. Describes Singh's decision to evaluate employees based on... View Details

Keywords: Performance Appraisals; Performance Management; Performance Evaluation; Leadership Style; Managerial Roles; Organizational Culture; Groups and Teams; Management Teams; Change Management; Decision Making; Emerging Markets; Media and Broadcasting Industry; India