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Show Results For
- All HBS Web
(2,966)
- People (3)
- News (559)
- Research (2,086)
- Events (4)
- Multimedia (24)
- Faculty Publications (1,407)
- June 1999
- Case
NovaCare, Inc. - Helping Make Life a Little Better
NovaCare, a rehabilitation and employee-services comapny, has evolved over a 15-year period. Senior management believes that its success is largely due to its core values, which are shared on a daily basis and drive decisions. Operational and structural changes have... View Details
Keywords: Organizational Change and Adaptation; Growth Management; Organizational Culture; Service Industry
Barrett, Diana. "NovaCare, Inc. - Helping Make Life a Little Better." Harvard Business School Case 399-118, June 1999.
- 01 Mar 2010
- News
Sankofa!
Sankofa, a word in the Akan language of Ghana, embodies the idea of learning from the past to build for the future — a fitting name for a student performance that draws its inspiration from the rich cultural traditions of the African... View Details
- September 2007 (Revised October 2007)
- Supplement
Children's Hospital and Clinics (B)
By: Amy C. Edmondson, Ingrid M. Nembhard and Kate Roloff
Explores the numerous initiatives Children's Hospital and Clinics has undertaken to improve patient safety since the late 1990s--from the perspective of 2007. The case thus updates the A case by revisiting the hospital to find out what happened as a result of the... View Details
Keywords: Safety; Change Management; Organizational Culture; Organizational Structure; Legal Liability; Leadership; Management Teams; Health Industry
Edmondson, Amy C., Ingrid M. Nembhard, and Kate Roloff. "Children's Hospital and Clinics (B)." Harvard Business School Supplement 608-073, September 2007. (Revised October 2007.)
- 03 Apr 2017
- Blog Post
The International Experience at HBS
experience in one of these places and therefore bring a completely different perspective. It is very easy to make friends within the section “family” at HBS (something I was concerned about before arriving)- but also outside the section through student clubs View Details
Leon L. Bean
Beginning with a self-made rubber hunting boot, Bean created a retailing giant and became one of the pioneers of the mail-order industry, introducing the first Bean’s catalog in 1914. He instilled a “customer first” culture with generous... View Details
Keywords: Retail
- March 2022
- Teaching Note
The Robin Hood Army (A) and (B)
By: Susanna Gallani and Brian Trelstad
Teaching Note for HBS Case Nos. 119-007 and 120-017. View Details
- October 2003
- Case
Merrill Lynch: Supernova
Supernova is the name given to a new way to manage client relationships that originated in the Merrill Lynch Indianapolis offices. During a trial period, Supernova generated very good results among financial advisers and their customers, but challenged the traditional... View Details
Keywords: Organizational Change and Adaptation; Customer Relationship Management; Organizational Culture; Financial Services Industry; Indianapolis
Oliva, Rogelio, Roger H. Hallowell, and Gabriel R. Bitran. "Merrill Lynch: Supernova." Harvard Business School Case 604-053, October 2003.
- 05 Jul 2011
- News
The Business of Champions
triumph since 1972 hold lessons for other kinds of organizations and companies? Sports and games serve as a handy source of metaphors for business. Performance metrics abound, and success and failure are on the scoreboard for all to see.... View Details
- January 2017
- Supplement
Q&A: Ghislain de Charentenay, Sanford C. Bernstein Director of Research, Asia
By: Linda A. Hill and Allison J. Wigen
In this video supplement to the HBS case series "Sanford C. Bernstein Goes to Asia," case protagonist Ghislain de Charentenay recalls his leadership priorities and challenges upon being appointed director of research in Asia. View Details
Keywords: Talent Management; Sell-side Analysts; Organizational Behavior; Leadership And Managing People; Leadership, Personal Strategy & Style; Leadership Style; Asia; Hong Kong; Collaboration; Leadership; Organizational Culture; Talent and Talent Management; Financial Services Industry; Asia; Hong Kong
Hill, Linda A., and Allison J. Wigen. "Q&A: Ghislain de Charentenay, Sanford C. Bernstein Director of Research, Asia." Harvard Business School Multimedia/Video Supplement 417-707, January 2017.
- December 1994 (Revised February 1995)
- Case
Anne Livingston and Power Max Systems (A): Interviewing with the PowerPlayer Software Engineering Team
Follows the entry and early experiences of engineer Anne Livingston, an African American woman, as she joins Power Max Systems in 1991 as software engineering manager for the new product development group. Power Max is facing stiff competition and wants to be first to... View Details
Keywords: Race; Personal Development and Career; Organizational Culture; Gender; Information Technology Industry
Gentile, Mary C., and Pamela J. Maus. "Anne Livingston and Power Max Systems (A): Interviewing with the PowerPlayer Software Engineering Team." Harvard Business School Case 395-067, December 1994. (Revised February 1995.)
- 2005
- Class Lecture
Organizational Learning in the Face of Ambiguous Threats
By: Amy C. Edmondson, Michael A. Roberto and Richard M.J. Bohmer
Keywords: Learning; Risk and Uncertainty; Crisis Management; Organizational Culture; Organizational Structure; Groups and Teams
Edmondson, Amy C., Michael A. Roberto, and Richard M.J. Bohmer. "Organizational Learning in the Face of Ambiguous Threats." Boston: Harvard Business School Publishing Class Lecture, 2005. Electronic. (Faculty Lecture: HBSP Product Number 9297C.)
- May 1993 (Revised May 1994)
- Case
Managing for Integrity: Three Vignettes
By: Lynn S. Paine
Three situations are described. A branch manager for a retail brokerage firm must decide whether to change the branch's cash management techniques to increase interest earnings. An auto mechanic must decide whether to oversell parts and repairs to meet sales and... View Details
Keywords: Growth Management; Ethics; Decision Making; Organizational Culture; Financial Management; Sales; Organizational Change and Adaptation
Paine, Lynn S. "Managing for Integrity: Three Vignettes." Harvard Business School Case 393-154, May 1993. (Revised May 1994.)
- December 2017
- Supplement
CEO Succession at Cisco: Video Supplement
By: Boris Groysberg and J. Yo-Jud Cheng
Excerpts of videotaped class visits and an interview with former Cisco CEO John Chambers about Cisco’s CEO succession planning process. Topics include Chambers’ reflections on the process; the roles of the incumbent CEO, board of directors, executive search, and the... View Details
Keywords: CEO Succession; CEO Turnover; Top Management Teams; Board Of Directors; Organizational Change; Strategic Human Resource Management; Strategy; High Technology; Management Succession; Managerial Roles; Corporate Governance; Organizational Culture; Change
Groysberg, Boris, and J. Yo-Jud Cheng. "CEO Succession at Cisco: Video Supplement." Harvard Business School Multimedia/Video Supplement 418-705, December 2017.
- 2009
- Chapter
Position and Emotion: The Significance of Georg Simmel's Structural Theories for Leadership and Organizational Behavior
By: Rosabeth Moss Kanter and Rakesh Khurana
Kanter, Rosabeth Moss, and Rakesh Khurana. "Position and Emotion: The Significance of Georg Simmel's Structural Theories for Leadership and Organizational Behavior." In Oxford Handbook of Sociology and Organization Studies, edited by Paul S. Adler. Oxford, U.K.: Oxford University Press, 2009.
- March 1996 (Revised August 2000)
- Case
Wildfire Communications, Inc. (A)
By: Jeffrey F. Rayport and Mary Connor
Founder and CEO Bill Warner is faced with critical decisions regarding the product lines, target markets, and technology platforms that his start-up, Wildfire Communications, Inc., will pursue. In addition to the question of strategic focus across these lines of... View Details
Keywords: Technology; Resource Allocation; Organizational Culture; Business Startups; Business Strategy; Communications Industry; Technology Industry
Rayport, Jeffrey F., and Mary Connor. "Wildfire Communications, Inc. (A)." Harvard Business School Case 396-305, March 1996. (Revised August 2000.)
- 12 Apr 2004
- Research & Ideas
Waking Up a Sleeping Company
choice but to make the Medtronic culture more performance-oriented if we were going to fulfill our mission. Otherwise, we would lose out to more aggressive competitors and never earn the right to serve those patients. ... the View Details
Keywords: by Bill George
- 07 Jul 2003
- Research & Ideas
The Organizational Model for Open Source
foundations in the hacker culture appears to be a contradiction in terms? O'Mahony: The hacker culture prizes autonomy and self-determination. Eric Raymond defines hackers as those who love programming for... View Details
Keywords: by Mallory Stark
- 23 Dec 2009
- News
In the Zone
While a number of organizations work to address the inequities that exist in America’s public schools, one in particular has caught the eye of President Obama. And with good reason: the Harlem Children’s Zone (HCZ), recently featured on... View Details
- April 2015
- Supplement
Cynthia Carroll at Anglo American Video Supplement
By: Gautam Mukunda
This is a video supplement for the Cynthia Carroll at Anglo American case series. The video features Cynthia Carroll reflecting on her implementation of organizational transformation at Anglo American in regards to the mining company's safety culture. View Details
Keywords: Leadership And Change Management; Leadership, Personal Strategy & Style; Change Management; Change; Safety; Organizational Culture; Leadership; Leadership Style; Mining Industry; South Africa
Mukunda, Gautam. "Cynthia Carroll at Anglo American Video Supplement." Harvard Business School Video Supplement 415-706, April 2015.