Mobility - Publications - Faculty & Research

11 Nov 2013
Research & Ideas

A Smarter Way to Reduce Customer Defections

targeting efforts. The First Cut Customer attrition is a widespread problem that affects firms in a variety of industries. For example, US credit card providers often deal with annual churn rates of about 20 percent, and mobile phone... View Details

Keywords: by Dina Gerdeman; Retail; Service

06 Jun 2012
What Do You Think?

Is Something Wrong with the Way We Work?

mobile devices experience "phantom vibration syndrome," when one's pocket buzzes and there's no phone there.) The second book, Sleeping With Your Smartphone: How to Break the 24/7 Habit and Change the Way You Work, by Harvard... View Details

Keywords: by James Heskett; Consulting

08 Apr 2009
Research & Ideas

Clayton Christensen on Disrupting Health Care

new disruptive technology in the works, personal electronic health records (PEHRs), an open-source tool that collects data from all providers and gives patients access over the Internet or by mobile phone. It's not hard to imagine how... View Details

Keywords: by Deborah Blagg; Health

06 Sep 2024
Blog Post

Harvard Business School Announces 2024 Goldsmith Fellows

Finance, scaling an impact investment in Anchorage, Alaska to become the state's largest permanent supportive housing program, and designing and launching an impact fund-of-funds to mobilize passive charitable capital. With an interest in... View Details

08 Sep 2021
Blog Post

Socioeconomic Inclusion at HBS: Joshua Mbanusi (MBA 2021)

understand how to scale economic mobility and alleviate poverty through state and federal educational policy reform. After graduation, he moved to North Carolina to teach with Teach for America, so he could perform a “360-degree analysis... View Details

07 Mar 2024
Blog Post

IFC India: Green-tech Entrepreneurship in India

rounds of funding. This financial backing underscores the confidence and belief in Log 9's strategic vision, which is steadfastly aligned with creating a future where mobility and energy consumption are clean, efficient, and sustainable.... View Details

01 Dec 1998
News

A Journey to Leadership: Luke O'Neill

Stamford. "The headquarters was a dilapidated, pest-infested building in the heart of the local projects," he recalls. In 1988, O'Neill left the law firm to devote his full-time energy to mobilizing community support for reestablishing... View Details

Keywords: Deborah Blagg

01 Dec 2000
News

Books

mobilizing change through strong leadership. The Strategy-Focused Organization also introduces a new framework called the strategy map. By analyzing hundreds of scorecards over the last decade, Kaplan and Norton have mapped the patterns... View Details

Keywords: Rogelio Fussa; Publishing Industries (except Internet); Information

01 Dec 2020
News

In Review

Nohria reflected on his time leading the School and how students and faculty mobilized to respond to the pandemic. After all that the world has faced in 2020, it’s easy to forget that you assumed the deanship in the aftermath of an... View Details

25 Nov 2008
First Look

First Look: November 25, 2008

School Case 909-007 In 2008, the Japanese consumer payments landscape featured ongoing widespread use of cash, limited use of credit cards and rapid rise of e-money systems based on contactless technology embedded in cards and especially View Details

Keywords: Martha Lagace

25 Aug 2022
News

Open Market

efficiently, accelerating the business model, and building the leadership team.” Howard started at the mobile brokerage company Robinhood in 2019. Tapped to help it scale and manage its operations teams, she is responsible for everything... View Details

Keywords: Dan Morrell; illustration by Keith Negley; Securities, Commodities, and Other Financial Investments; Finance

01 Mar 2013
News

Bringing It Back Home

globe for a weeklong intensive education in building strategic perspectives. And intensive it is: Participants address everything from establishing methods of fiscal accountability to assessing organizational performance to mobilizing... View Details

Keywords: Constantine von Hoffman; SPNM; Strategic Perspectives in Nonprofit Management; Roadtrip Nation; Management of Companies and Enterprises; Management

October 2018
Case

American Family Insurance and the Artificial Intelligence Opportunity

By: Rajiv Lal and Scott Johnson

Citation

Educators

02 Jan 2018
First Look

First Look at New Research and Ideas, January 3, 2018

on-demand programming. Priced at $39.99 per month, Hulu Live TV offered consumers a tremendous savings over traditional cable program packages and allowed subscribers to watch programs on Internet-connected televisions and a wide range of View Details

Keywords: Sean Silverthorne

05 Dec 2017
Research & Ideas

What We've Learned from 101 Entrepreneurs in Emerging Markets

founder of Celtel, which when sold had over 24 million mobile phone subscribers across Africa, and Ela Bhatt, Indian activist and founder of the Self-Employed Women's Association of India. The interviews, many on video, are intended to... View Details

Keywords: by Sean Silverthorne

09 Aug 2016
First Look

August 9, 2016

create bionic solutions that "restored normalized limb function and improved quality of life" for people with amputations or other mobility impairments. The company's first product, the BiOM was a foot and ankle prosthetic... View Details

Keywords: Sean Silverthorne

22 Sep 2009
First Look

First Look: September 22

differential in turn depends on the mobility of the technology's labor force, which we model through the extent that technologies depend upon immigrant scientists and engineers. Spatial adjustments are faster for technologies that depend... View Details

Keywords: Martha Lagace

08 Feb 2016
Research & Ideas

The Civic Benefits of Google Street View and Yelp

says Harvard Business School Assistant Professor Michael Luca. That may be about to change. Thanks to the Internet, mobile apps, and a wide range of useful programs online, residents add to the pool of information with every keystroke... View Details

Keywords: by Michael Blanding; Consumer Products

11 Oct 2004
Research & Ideas

Four Ways to Create Lasting Change

refine ideas through experimentation prior to full-scale rollout. The mobilizing process entails the use of symbolism, metaphors, and compelling stories to engage people's hearts as well as minds so as to build commitment to the project.... View Details

Keywords: by Martha Lagace

10 May 2004
Research & Ideas

Rethink the Value of Joint Ventures

mobilizing capital and tax planning globally and this can come at the expense of the local partner. Imagine the conflicting objectives in trying to put a price on a component purchased by the joint venture from a related party of the... View Details

Keywords: by Cynthia Churchwell

Publications