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Show Results For
- All HBS Web
(4,216)
- People (11)
- News (1,260)
- Research (1,870)
- Events (9)
- Multimedia (83)
- Faculty Publications (1,242)
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- 18 Jul 2012
- Research & Ideas
Penn State Lesson: Today’s Cover-Up was Yesterday’s Opportunity
responsibility, their integrity and purpose in leading, and accepting themselves as imperfect human beings striving to do their best to help their organizations. An integral... View Details
- 01 Jun 2016
- What Do You Think?
When Business Performance Falters, is Culture Change the Fix?
organization’s mission and culture, and great places to work have been shown statistically to produce higher returns than the norm for an industry. Lou Gerstner, in reflecting... View Details
Keywords: by James L. Heskett
- 26 Jun 2000
- Research & Ideas
Three Countries, Three Choices in Post-Soviet Eurasia
of a larger social purpose connected with protecting and cultivating the nation. It gives citizens a reason to sacrifice in pursuit of a higher national goal. And it expands... View Details
Keywords: by Martha Lagace
- 27 Jul 2019
- Op-Ed
Does Facebook's Business Model Threaten Our Elections?
its bullying and hate speech. You might consider a carve-out for smaller players to not overly burden innovation. The purpose would be to bring the same level of societal engagement to social media... View Details
Keywords: by George Riedel
- 20 May 2016
- Op-Ed
World Health Organization Lacks Leadership to Combat Pandemics
Facility should rapidly deploy money in conjunction with the proposed WHO $100 million contingency fund for emergency outbreaks. Why not let the World Bank, with its broadening social mission under president (and former WHO executive) Jim... View Details
- 25 Jul 2005
- Research & Ideas
An Organization Your Customers Understand
becomes confused about its purpose and whom it is designed to serve. In popular marketing textbooks, students are taught that a customer is any person or organizational unit that plays a role in the... View Details
Keywords: by Robert Simons
- 25 Aug 2003
- Research & Ideas
Should You Sell Your Digital Privacy?
already so far on the wrong side of the issue that it might as well add the word "spammer" to its corporate mission statement. It's about offering its customers and prospects an identity that they... View Details
- 04 May 2016
- What Do You Think?
What Does Boaty McBoatface Tell Us About Brand Control on the Internet?
Minister Johnson has a decision to make. He apparently has delayed it, perhaps waiting for interest to wane. But he did issue a statement saying that: “We want something that fits the mission and captures... View Details
- 06 Sep 2011
- Research & Ideas
The Power of Leadership Groups for Staying on Track
Today's most successful leaders are focusing on sustaining superior performance by aligning people around mission and values and empowering leaders at all levels, while serving... View Details
Keywords: by Bill George
- 07 Jun 2019
- Book
Are You a Digital Manager?
to thrive today, managers need to make sure team members can have an impact on an organization whose purpose they deeply care about. Lagace: You’ve spoken recently about the importance of building ecosystems. What do you mean? Hill: For... View Details
Keywords: by Martha Lagace
- 12 Oct 1999
- Research & Ideas
Value Judgments: Business Ethics Across Borders
part of the inauguration of the HBS Asia-Pacific Research Office. "In order to be effective, they must find ways to deal with differences in how people think about matters such as authority, fairness, responsibility, and even the... View Details
Keywords: by Judith A. Ross
- 23 Feb 2015
- Research & Ideas
How to Break the Expert’s Curse
Irish playwright George Bernard Shaw famously wrote, "He who can, does. He who cannot, teaches." But it's often more accurate to say, "He who can do can't teach." It's natural for novices to seek out experts for guidance. That's why many organizations adopt formal... View Details
- 30 Apr 2001
- Research & Ideas
New Paths to Success in Asia
papers, better teaching materials, mutually beneficial relationships with Asian companies, and more top-notch Asian students in our programs," notes Warren McFarlan. "We're in a much-foreshortened global economy today, where the... View Details
Keywords: by Alejandro Reyes & Deborah Blagg
- 31 Mar 2002
- Research & Ideas
You’re Wasting Your Employees! What You Can Do About It
Most managers today understand the strategic implications of the information-based, knowledge-driven, service-intensive economy. They know what the new game requires: speed, flexibility and continuous self-renewal. They even are... View Details
- 10 Mar 2002
- Research & Ideas
Breakthrough Negotiation: Don’t Leave It On the Table
understand the delicate interplay between negotiation and coercive power. Speaking of the U.S. failure in Vietnam, Henry Kissinger said, "Treating force and diplomacy as discrete phenomena caused our... View Details
Keywords: by Michael Watkins
- 31 Jul 2015
- Research & Ideas
The Faculty Reader: Who is Reading What This Summer?
read several of Kazuo Ishiguro’s books and they always inspire me and continue to haunt me long after I’ve put them down. The Remains of the Day is about purpose View Details
- 12 Jun 2006
- Research & Ideas
The Promise of Channel Stewardship
take charge. Channel stewardship has two important outcomes. The primary (and obvious) purpose is to expand value for the steward's customers and bottom line. The main reason any partner would want to... View Details