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  • 02 Jun 2014
  • Research & Ideas

Secrets to a Successful Social Media Strategy

us look at profiles of others, without actually letting these people know that their content was viewed." With a better understanding of why we love social media platforms so much, Piskorski wanted to learn... View Details
Keywords: by Carmen Nobel
  • 29 Apr 2020
  • Book

The Key to Powerful Social Change: Small Villages

Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to... View Details
Keywords: by Dina Gerdeman
  • 12 Oct 2011
  • Research & Ideas

Creating Online Ads We Want to Watch

For millions of TV watchers, the commercial break is an annoyance of the past, thanks to the fast-forward button on their digital video recorders. Consequently, advertisers are turning to the web, where... View Details
Keywords: by Carmen Nobel; Consumer Products
  • 01 Oct 2008
  • Research & Ideas

How Much Time Should CEOs Devote to Customers?

strategy, it's not necessary for the CEO to spend time learning how different clients would prefer customized solutions. The CEO should spearhead the identification of three or four customer health metrics.... View Details
Keywords: by John Quelch
  • 01 Mar 2018
  • News

Research Brief: A Path to Moral Management

people with good intentions do things that look, for a lack of a better word, stupid,” he says. Finally, Soltes suggests creating opportunities for norm reinforcement throughout careers, allowing people to really live what they View Details
Keywords: Jennifer Myers
  • March–April 2025
  • Article

Strategy in an Era of Abundant Expertise: How to Thrive When AI Makes Knowledge and Know-How Cheaper and Easier to Access

By: Bobby Yerramilli-Rao, John Corwin, Yang Li and Karim R. Lakhani
The AI era is in its early stages, and the technology is evolving extremely quickly. Providers are rapidly introducing AI "copilots," "bots," and "assistants" into applications to augment employees' workflows. Examples include GitHub Copilot for coding, ServiceNow... View Details
Keywords: AI; AI and Machine Learning; Performance Productivity; Experience and Expertise; Technology Adoption
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Yerramilli-Rao, Bobby, John Corwin, Yang Li, and Karim R. Lakhani. "Strategy in an Era of Abundant Expertise: How to Thrive When AI Makes Knowledge and Know-How Cheaper and Easier to Access." Harvard Business Review 103, no. 2 (March–April 2025): 72–81.
  • 19 Mar 2012
  • HBS Case

HBS Cases: Overcoming the Stress of ‘Englishnization’

second phase involved bringing in lecturers to discuss with employees how to study and manage learning the language. The last phase was encouraging workers View Details
Keywords: by Kim Girard
  • 01 Dec 2022
  • News

The Potential of Business to Improve Lives

enterprises delivering high-impact goods and services to the emerging middle class and low-income populations, which he cofounded in 2007. At HBS, his work examines businesses serving low-income markets around the world, which means he is... View Details
Keywords: April White
  • 01 Jun 2016
  • News

Making It Possible to Explore and Grow

opportunity to learn how to raise institutional capital for their businesses. In two inaugural cohorts that summer— one in San Francisco, the other in New York City —18 female... View Details
  • 20 Jul 2009
  • Research & Ideas

Markets or Communities? The Best Ways to Manage Outside Innovation

Gamble and IBM have learned to do this—others can learn as well. In a similar way there is concern about loss of secrecy. The reality in most industries is that most firms have... View Details
Keywords: by Sean Silverthorne; Technology
  • 25 Jan 2023
  • News

The Road to the C-Suite, with Citi CFO Mark Mason

experience transformational. “It was an opportunity to learn with and from Black people from all over the world,” he says. He went on to play key roles at Marakon Associates... View Details
Keywords: Management of Companies and Enterprises; Management
  • 17 Dec 2012
  • Research & Ideas

Teaming in the Twenty-First Century

progress without a blueprint. The skill set involves interpersonal awareness, skillful inquiry, and an ability to teach others what you know. Teaming is very different from the idea of building a high-performance team View Details
Keywords: by Maggie Starvish
  • 02 Jun 2022
  • Research & Ideas

Blissful Thinking: When It Comes to Finding Happiness, 'Your Dreams Are Liars'

knowledge is directly applicable to your life, this combination becomes highly combustible. So, for instance, we can learn about the spike proteins on viruses, and then we can use that knowledge View Details
Keywords: by Dan Morrell
  • 04 Aug 2016
  • Blog Post

Getting Accepted to HBS through the 2+2 Program

start building amazing experiences that focus on the present and looking into the future. How you got here isn’t too important – it’s what you choose to do with your time here that makes all the difference. Want View Details
  • 01 Feb 2000
  • News

Executives Convene to Discuss Consumer-Driven Health Care

A mid-November conference on consumer-driven health care attracted nearly two hundred providers of health-care services, technology, and information; government professionals; and insurance executives to the HBS campus for a two-day... View Details
  • 08 May 2020
  • In Practice

Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On

relationships and their core capabilities and expertise. Given the complexity and uncertainty, sequencing and timing of the projects needed to execute these new opportunities is critical. So too is the ability View Details
Keywords: by Danielle Kost
  • 21 Aug 2017
  • Lessons from the Classroom

Companies Love Big Data But Lack the Strategy To Use It Effectively

discussions around case studies. “First, students learned a framework for combining intuition and data/analytics (including regression and optimization) into a comprehensive decision-making strategy. Second, students developed an... View Details
Keywords: by Dina Gerdeman
  • 29 Feb 2024
  • Blog Post

IFC India: JSW Steel and Cement and the Quest to Capture Carbon in Hard to Abate Sectors

facility, around 2:30 outside of Mumbai, we met the company’s executives and learned about both their net zero commitments and how sustainability is embedded in the company’s culture, through a series of high ROI projects which also help... View Details
  • 23 Mar 2011
  • Research & Ideas

China’s 60-Year Road from Revolution to World Power

began to thrive in the postwar era, China was comparatively stagnant, or worse. The lessons of the catastrophe of Maoist economics were, however, learned by Mao's successors, whose economic... View Details
Keywords: by William C. Kirby
  • Mar 12 2018
  • Testimonial

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