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Show Results For
- All HBS Web
(13,116)
- People (70)
- News (4,032)
- Research (5,704)
- Events (60)
- Multimedia (96)
- Faculty Publications (2,493)
- 14 Jan 2002
- Research & Ideas
Countries on the Cusp: The Power of Nationalism
disagreement, but the fact that there was so much disagreement within Ukrainian society meant that, clearly, the Ukrainian government was doing the most reasonable thing it could do View Details
Keywords: by Martha Lagace
- 18 Feb 2019
- Book
What’s Really Disrupting Business? It’s Not Technology
non-committal prices. That is, until Birchbox came along in 2010 with an innovative offer: Pay a monthly fee and receive a curated box of beauty samples by mail. “They said, ‘We're going to start off doing... View Details
- 25 May 2021
- Research & Ideas
White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap?
Airbnb began offering a free tool to help all hosts set reasonable rates. The real-time, “smart pricing” program uses machine learning to automatically adjust the property’s nightly fees by considering a... View Details
- 19 Sep 2023
- HBS Case
How Will the Tech Titans Behind ChatGPT, Bard, and LLaMA Make Money?
whether we should adopt AI—but rather, when and how to do so,” says Andy Wu, the Arjun and Minoo Melwani Family Associate Professor of Business Administration at Harvard Business School. Wu’s recent case study and background note, AI Wars... View Details
- 31 Jan 2007
- HBS Case
When Good Teams Go Bad
What could better symbolize high-level business performance than an eight-oared crew team rowing in perfect unison, their boat powered by a selfless collaboration of strength, skill, and shared purpose? It's no wonder that advertisers... View Details
Keywords: by Garry Emmons
- 24 Jul 2006
- Research & Ideas
How Kayak Users Built a New Industry
route by which new designs come into being. Talking with other researchers, I learned that there were some theoretical open questions. In the first place, user-innovation communities are pervasive—wherever... View Details
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
According to a new book by Harvard Business School's Ranjay Gulati, it is customer-centric firms—those with a so-called outside-in perspective—that are most resilient during turbulent markets. An outside-in perspective means that... View Details
- 02 Nov 2009
- Research & Ideas
Shareholders Need a Say on Pay
when it comes to those much-maligned golden parachutes. Ferri sees say on pay as a tool utilized "quite judiciously" in the past. "There's no evidence that the process was hijacked by special interests. And it works quite... View Details
- 21 May 2012
- Research & Ideas
OSHA Inspections: Protecting Employees or Killing Jobs?
averages implies that a company with a bad year would usually improve the following year even without an inspection. "When they do find a problem, it's not entirely obvious that it wouldn't resolve itself anyway," he says. Toffel has long... View Details
Keywords: by Michael Blanding
- 07 Jul 2003
- What Do You Think?
Can We Have Too Much Productivity Improvement?
whether or not too much money is a good or bad thing... it depends upon what you do with the money." An equally strong set of voices doubted whether an economy could have too much productivity. Chris Walker summed up many of these... View Details
Keywords: by James Heskett
- 09 Jun 2021
- Research & Ideas
How Tennis, Golf, and White Anxiety Block Racial Integration
distribution of residents by race. The results were clear: When given the opportunity to do so, White people preferred to design their environments in ways that maximized their exposure to other White people... View Details
Keywords: by Jay Fitzgerald
- 20 Sep 2019
- Research & Ideas
Solving the Riddle of How Companies Grow Over Time
years ago, he found the last serious analysis on firm growth was conducted in 1959, in Edith Penrose’s book The Theory of the Growth of the Firm. “I’d like to think we’ve learned a lot since then,” Pisano says. Getting a better... View Details
- 18 Sep 2007
- Research & Ideas
How Brand China Can Succeed
autobiographies in 3 manuscripts: the book of their deeds, the book of their words, and the book of their art." China has a long and proud history and a rich culture. In deeds, today's Chinese businesspeople and government officials can View Details
Keywords: by John Quelch
- 11 Sep 2012
- Working Paper Summaries
Spatial Organization of Firms: Internal and External Agglomeration Economies and Location Choices Through the Value Chain
Keywords: by Juan Alcácer & Mercedes Delgado
- 16 Apr 2020
- Research & Ideas
Has COVID-19 Broken the Global Value Chain?
The coronavirus pandemic has not only disrupted lives and businesses, it has illuminated underlying fragilities in the global value chain (GVC) that drives economies around the world. The smartphone you use many times daily is a product of a global value chain,... View Details
Keywords: by Sean Silverthorne
- 08 Oct 2020
- Research & Ideas
Keep Your Weary Workers Engaged and Motivated
by allocating rewards and resources for both traditional performance and for learning activities. What has changed and what hasn’t? The four drives themselves, fundamental to human psychology, have not... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 12 Apr 2007
- Working Paper Summaries
From Manufacturing to Design: An Essay on the Work of Kim B. Clark
- 03 May 2022
- Research & Ideas
Desperate for Talent? Consider Advancing Your Own Employees First
Job openings in the United States continue to hover at record high levels, exacerbated by the Great Resignation and a sputtering emergence from the pandemic. Competition remains fierce among companies struggling to find qualified workers. Yet many employers,... View Details
Keywords: by Rachel Layne
- 15 Apr 2015
- Research & Ideas
Why Americans Voted for an Income Tax
that the taxes they endorsed started out small in scope and size but have multiplied by a factor of eight as a share of our economy, have we gone off course? After all, when an income tax was introduced in 1862 to fund the Civil War, it... View Details
Keywords: by Matthew C. Weinzierl
- 20 Aug 2008
- Op-Ed
The Time is Right for Creative Capitalism
In a much admired and debated speech given at the World Economic Forum in Davos last January, Bill Gates said that many of the world's biggest problems cannot be fixed by philanthropy, but instead require free-market... View Details
Keywords: by Nancy Koehn