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  • All HBS Web  (4,520)
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  • All HBS Web  (4,520)
    • People  (9)
    • News  (2,060)
    • Research  (2,038)
    • Events  (3)
    • Multimedia  (2)
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  • June 2000
  • Case

Lifeline Systems, Inc. (A)

By: H. Kent Bowen and Marilyn Matis
Lifeline Systems provides emergency response equipment to the elderly who live at home. The company uses local hospitals to market, sell, and install these units in homes, while the hospital monitors and calls for aid to respond to emergency calls from the elderly... View Details
Keywords: Health Care and Treatment; Product Marketing; Sales; Problems and Challenges; Growth and Development Strategy; Managerial Roles; Service Operations; Information Infrastructure; Age; Service Delivery; Restructuring; Crisis Management; Service Industry; Service Industry
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Bowen, H. Kent, and Marilyn Matis. "Lifeline Systems, Inc. (A)." Harvard Business School Case 600-099, June 2000.
  • 01 Sep 2008
  • News

When You Speak, This Group Listens

level of programs and services for alumni worldwide. At our meetings three times each year, we are also kept informed of major issues and opportunities facing HBS, and we provide feedback on those that... View Details
Keywords: Saquib Shirazi; Educational Services; Educational Services
  • 01 Jun 1997
  • News

New Releases

demand, and on pleasing the best customers - can ultimately weaken a strong firm. In The Innovator's Dilemma, Christensen shows how significant breakthroughs in products and services are often initially rejected by mainstream customers... View Details
  • 01 Apr 1997
  • News

Manager's Notebook

In this new series, the Bulletin will feature occasional reports on faculty research in progress. Who Has Your Number? Customer information is the lifeblood of business. Indeed, a company's success often hinges on how well it understands... View Details
Keywords: Judith Ross
  • 01 Jun 2005
  • News

Christensen Center: Open for Business

shed light on ways to improve teaching. The center will offer a range of services to help faculty improve their teaching skills, including one-on-one coaching sessions, seminars on particular classroom challenges, group workshops, and... View Details
Keywords: Chris Christensen; Christensen Center; case teaching; Educational Services; Educational Services
  • 01 Mar 2012
  • News

Where Innovation Rules

manufacturing, from entertainment to energy. Indeed, it is hard to imagine a world without the products and services created by HBS alumni. In the pages that follow, we present profiles of contemporary HBS alumni who continue that... View Details
Keywords: Deborah Blagg;Garry Emmons;Julia Hanna;Roger Thompson; Corporate Services; Corporate Services; Corporate Services
  • April 2001
  • Teaching Note

Microsoft Carpoint

By: Jeffrey F. Rayport, Steven Silverman and William A. Sahlman
Teaching Note for (9-898-280). For book only - not listed on case. View Details
Keywords: Competitive Strategy; Internet and the Web; Service Delivery; Partners and Partnerships; Change; Customers; Web Services Industry
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Rayport, Jeffrey F., Steven Silverman, and William A. Sahlman. "Microsoft Carpoint." Harvard Business School Teaching Note 901-028, April 2001.
  • 01 Mar 2023
  • News

March 2023 Alumni and Faculty Books

Advantage Books Thomas Modly had an eclectic career in the military, academia, business, and government when he answered the call to service in 2017 and returned to the Navy, where his career began. As Acting Secretary of the Navy, he... View Details
Keywords: Information; Information
  • 26 Apr 2014
  • News

HBS Seeks to Raise $1 Billion

Keywords: Educational Services
  • 18 Mar 2014
  • News

The Oz of Data Opens the Curtain

predict their future purchasing activities in ways never before possible. The information is then sold to corporate marketers. Combining that capability with input from social media, such as a partnership with Facebook that Acxiom... View Details
Keywords: Robert S. Benchley; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services
  • Summer 2017
  • Article

Measuring Consumer Preferences for Video Content Provision via Cord-Cutting Behavior

By: Jeffrey Prince and Shane Greenstein
The television industry is undergoing a generational shift in structure; however, many demand-side determinants are still not well understood. We model how consumers choose video content provision among over-the-air (OTA), paid subscription to cable or satellite, and... View Details
Keywords: Information Technology; Service Delivery; Consumer Behavior; Television Entertainment; Service Industry; Service Industry
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Prince, Jeffrey, and Shane Greenstein. "Measuring Consumer Preferences for Video Content Provision via Cord-Cutting Behavior." Journal of Economics & Management Strategy 26, no. 2 (Summer 2017): 293–317.
  • 26 Aug 2024
  • Research & Ideas

Can AI Match Human Ingenuity in Creative Problem-Solving?

When ChatGPT and other large language models began entering the mainstream two years ago, it quickly became apparent the technology could excel at certain business functions, yet it was less clear how well artificial intelligence could handle more creative tasks. Sure,... View Details
Keywords: by Michael Blanding; Information Technology; Information Technology; Information Technology
  • 06 Jun 2016
  • News

Harvard Business School Inaugurates New Executive Education Center

Keywords: Chao; Educational Services
  • 15 Dec 2024
  • News

Alumni and Faculty Books

Edited by Margie Kelley Alumni Books The Power of Imperfect Eating By Kavita Bhatnagar (SELP 11, 2022) Penguin Enterprise Rather than dictating which foods are good or bad, this book weaves together stories that mirror the intricate, emotional, and often imperfect... View Details
Keywords: Publishing Industries (except Internet); Information
  • 01 Jun 2023
  • News

Alumni and Faculty Books

the milestone of 100 years of Independence in 2047? Should India become a manufacturing powerhouse to rival China? Or should it stay content with services and become the Information Superpower of the world?... View Details
Keywords: Information; Information
  • 01 Dec 1996
  • News

HBS Alumni Association Board of Directors: President's Report

Reunions Local Club Contacts Special-Interest Alumni Groups Alumni Career Services - a source of career information and job listings, as well as a source of candidates for positions in your company Executive... View Details
  • 01 Mar 2023
  • News

Fostering a Supportive Community

services and resources for them, including advising and counseling, one-on-one tutoring, workshops, and specialized career coaching. Holly Fetter (MBA 2020) Holly Fetter (MBA 2020) These offerings have been View Details
Keywords: Jennifer Mele
  • July 2003 (Revised June 2010)
  • Case

FrontPoint Partners

By: Jay O. Light
A hedge fund platform, a new and unique kind of asset management firm, contemplates various client markets for its services. View Details
Keywords: Asset Management; Investment; Demand and Consumers; Digital Platforms; Service Delivery; Financial Services Industry
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Related
Light, Jay O. "FrontPoint Partners." Harvard Business School Case 204-020, July 2003. (Revised June 2010.)
  • 01 Jun 2003
  • News

South Florida and Minnesota Launch Community Programs

A strong commitment to community service is a given for most HBS clubs — the challenge lies in determining the most efficient means of leveraging the skills and interests of club members to create change. New York, Boston, San Francisco,... View Details
Keywords: Alumni groups; Educational Services; Educational Services
  • 01 Apr 2000
  • News

HBS Alumni Association Board of Directors: President's Report

This year's committees are Club Relations, chaired by Amelie Vecchione (MBA '84); Online Services for Alumni, chaired by Michael V. Jennings (MBA '68); and Continuing Education for Alumni, chaired by Susan Luick Good (MBA '71). Each... View Details
Keywords: Edmund A. Hajim (MBA '64)
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