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Show Results For
- All HBS Web
(3,270)
- People (3)
- News (684)
- Research (1,749)
- Events (4)
- Multimedia (4)
- Faculty Publications (867)
- 08 Apr 2002
- Research & Ideas
How to Negotiate “Yes” Across Cultural Boundaries
international negotiations, I've seen numerous promising deals fail because people ignored or underestimated the powerful differences in processes across cultures... . . . What are the informal influences... View Details
Keywords: by James K. Sebenius
- October 2008
- Case
Tegan c.c.c.
Examines a struggling IT outsourcing project from the perspective of the customer--Tegan. It should be used in conjunction with Hrad Technika (9-609-039), which illustrates the supplier's point of view. When Tegan, a Welsh toy distributor, outsources the development of... View Details
Keywords: Job Cuts and Outsourcing; Information Technology; Service Operations; Business Processes; Information Technology Industry; Wales; Czech Republic
Upton, David M., and Bradley R. Staats. "Tegan c.c.c." Harvard Business School Case 609-038, October 2008.
- 01 Mar 2004
- News
Protecting against the Erosion of Brand Value
and sell books.” What’s at work here is commoditization, a process that results in companies being unable to profitably differentiate their products and services. “The specter of commoditization sends chills down every executive’s spine —... View Details
- January 1998 (Revised February 1998)
- Case
Timberjack Parts: Packaged Software Selection Project
By: F. Warren McFarlan, Mark Keil and Darryl S. Romanow
This case provides a realistic, current, and detailed view of software procurement in an international business environment where the competition in enterprise-wide software solutions is growing. Focuses on the selection of packaged software to serve multiple sites... View Details
Keywords: Applications and Software; Information Technology; Analytics and Data Science; Multinational Firms and Management; Operations; Management Practices and Processes; Information Technology Industry; Information Technology Industry
McFarlan, F. Warren, Mark Keil, and Darryl S. Romanow. "Timberjack Parts: Packaged Software Selection Project." Harvard Business School Case 398-085, January 1998. (Revised February 1998.)
- 15 Oct 2012
- Research & Ideas
Why Business IT Innovation is so Difficult
Harvard Business School professor Kristina Steffenson McElheran studies the effect of information technology on business process innovation. It's a topic, she is sometimes told, that is, well, less than... View Details
Keywords: by Maggie Starvish
- 01 Jun 2002
- News
HBS Press Books in Brief
presents the latest breakthroughs in strategic planning from some of the most preeminent names in the field. Harvard Business Review on Culture and Change. This diverse series of articles provides insights into the confusing and often difficult View Details
- 01 Dec 2003
- News
Insider Knowledge
19fa3d517837d2a3a5724cd478d6306e Omari Bouknight (HBS ’04) turned his experience gaining admission to business school into his first book Your MBA Game Plan: Proven Strategies for Getting into the Top Business Schools (Career Press). He and coauthor Scott Shrum, an MBA... View Details
- 26 Mar 2014
- Research & Ideas
How Electronic Patient Records Can Slow Doctor Productivity
where informal but highly effective relationships may exist, introducing an EHR system might generate formal processes that, at a certain level, become counterproductive. "In large practices, where staff... View Details
- March 1990 (Revised October 1994)
- Case
IBM-Fujitsu Dispute
Describes a dispute between IBM and Fujitsu over allegations that Fujitsu stole proprietary IBM software for controlling mainframe computers. Also describes a novel arbitration agreement intended to resolve the dispute, an overview of intellectual property law in the... View Details
Keywords: Trade; Ethics; Intellectual Property; Law; Negotiation Process; Relationships; Software; Information Technology Industry
Badaracco, Joseph L., Jr. "IBM-Fujitsu Dispute." Harvard Business School Case 390-168, March 1990. (Revised October 1994.)
- 01 Sep 2018
- News
From Das’s Desk
learning—whether it’s for a few hours at a reunion session, over several days back in a classroom for a refresher course, or at your own pace and on-demand wherever you happen to be—is a process that has to continue throughout your life.... View Details
Keywords: Das Narayandas
- 01 Apr 2002
- News
How-To Book for General Managers
Effective implementation often comes down to how well executives design, direct, and influence their organization's critical processes. HBS professor David Garvin's new book, General Management: Processes and Action (McGraw-Hill),... View Details
- 13 Jun 2017
- Blog Post
What is the MS/MBA: Engineering Sciences Program? A Q&A with Professor Tom Eisenmann
ensures that you learn what you need to know, and—in a program like ours—provides lots of opportunities to build skills and move your venture concept forward at the same time." Click here to learn more from Professor Eisenmann’s co-chair at SEAS – Professor... View Details
- 08 Jul 2024
- Research & Ideas
The Critical Computer Science Principles Every Strategic Leader Needs to Know
In an AI-world, leaders who speak technology’s language gain an edge. But that doesn’t mean every manager needs a computer science degree. A handle on a handful of basics goes a long way toward preparing strategic leaders for today’s reality: Almost all businesses now... View Details
- 27 Aug 2012
- Research & Ideas
Employee-Suggestion Programs That Work
Bumping up against accepted theories in process improvement, a new research paper from Harvard Business School questions the value of prioritizing problems identified by frontline employees. Citing a hospital safety improvement program... View Details
Keywords: by Paul Guttry
- 01 Mar 2009
- News
Faculty Books
essential relationship, including strategies for determining how your boss prefers to process information and make decisions, tips for communicating mutual expectations, and tactics for negotiating... View Details
- March 2001 (Revised November 2005)
- Case
Cisco Systems Architecture: ERP and Web-enabled IT
By: Richard L. Nolan, Kelley Porter and Christina Akers
In a seven-year process, Cisco built its strategic I-Net. Beginning in 1994, Cisco completely replaced its back-office legacy systems. At that time, the company standardized Internet protocols. In addition, the company shifted strategic focus from IT back-office... View Details
Keywords: Internet and the Web; Information Technology; Technological Innovation; Internet and the Web; Management Practices and Processes; Technology Adoption; Information Technology Industry
Nolan, Richard L., Kelley Porter, and Christina Akers. "Cisco Systems Architecture: ERP and Web-enabled IT." Harvard Business School Case 301-099, March 2001. (Revised November 2005.)
- 01 Oct 2001
- News
Looking for a Leader: The Role of Executive Search Firms
of the personal connection it already enjoyed? Understanding the dynamics of the CEO search process — and the ways in which chief executive turnover influences corporate performance — has been the subject of recent research by HBS... View Details
- 01 Oct 2001
- News
Calling the Tune: Negotiation as an Improvisational Dance
"It Takes Two: Improvisations in Negotiations," Valley told alumni that successful negotiations result from a solid understanding of the individuals involved as well as of the process through which the interactions evolve. "At HBS," she... View Details
- 19 Nov 2001
- Research & Ideas
Wrapping Your Alliances In a World Wide Web
and Cisco have, in fact, established extensive information sharing capabilities with their suppliers and appear to suffer less from the bullwhip effect as a result. 55 Process Consortia Manufacturers in many... View Details
Keywords: by Andrew McAfee
- 15 May 2015
- Blog Post
Tips for Applying to Business School
effectively lead larger and more complex organizations. The MBA struck me as a way to quickly get out of my comfort zone while learning new analytic and management tools. Every applicant’s decision process will be unique, but I’m a big... View Details