Publications

18 Jul 2017
First Look

First Look at New Research and Ideas, July 18, 2017

between competitors in health care markets—whether payers or providers. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52843 May 2017 Strategic Organization Firms, Crowds, and Innovation By: Felin, Teppo, Karim R.... View Details

Keywords: Sean Silverthorne

12 Aug 2002
Research & Ideas

‘Let the Buyer Beware’ Doesn’t Protect Investors

information in the boilerplate of interest to an investor." In the end, an investment bank is a sales organization not much different from an auction house that sells used furniture. —D. Quinn Mills In... View Details

Keywords: by D. Quinn Mills

14 Oct 2008
Research & Ideas

Should You Bring Advertising Expertise In-House?

internalizing advertising services decreases as the size of its advertising expenditures increases. Q: How long does it take for an organization to establish a fully functioning in-house advertising agency? A: The length of time required... View Details

Keywords: by Sarah Jane Gilbert; Advertising

2019
Book

Fintech, Small Business & the American Dream: How Technology Is Transforming Lending and Shaping a New Era of Small Business Opportunity

By: Karen G. Mills

Fintech, Small Business & the American Dream describes the needs of small businesses for capital and demonstrates how technology—novel data sources, artificial intelligence, machine learning—will transform the small business lending market. This market has been... View Details

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July 2001 (Revised September 2005)
Case

USA TODAY: Pursuing the Network Strategy (B)

By: Michael L. Tushman, Michael J. Roberts and David Kiron

Supplements the (A) case. View Details

Keywords: Business Units; Organizational Change and Adaptation; Integration; Internet and the Web; Organizational Design; Groups and Teams; Newspapers; Innovation and Invention; Journalism and News Industry

12 Apr 2016
First Look

April 12, 2016

sellers treat consumers differently on the basis of how well informed consumers appear to be. We implement a large-scale field experiment in which callers request price quotes from automotive repair shops. We show that sellers alter their... View Details

Keywords: Sean Silverthorne

07 May 2008
Research & Ideas

The Intellectual History of Harvard Business School

theory" as advanced in the classic by Paul Lawrence and Jay Lorsch, Organization and Environment. This extraordinarily rich heritage has exercised an impact around the world and continues to inform the... View Details

Keywords: by Richard S. Tedlow; Education

04 Jun 2014
What Do You Think?

Does Internet Technology Threaten Brand Loyalty?

upper hand in the battle for access to information and the ability to organize it, value it (based on feedback from users), and use it for decision-making. The authors of a recent book, Absolute Value: What... View Details

Keywords: by James Heskett; Advertising; Consumer Products; Technology

November–December 2019
Article

Pivoting Isn't Enough? Managing Strategic Reorientation in New Ventures

By: Rory McDonald and Cheng Gao

New ventures often experience deviations from their plans that oblige them to reorient in pursuit of better fit between their evolving products and their target customers. Yet research is largely silent on how managers explain such changes and justify their ventures in... View Details

Keywords: Strategic Reorientation; Technology Entrepreneurship; Innovation; Product Development Processes; Organizational Adaptation; Qualitative Methods (General); Entrepreneurship; Information Technology; Organizational Change and Adaptation; Strategy; Innovation and Invention; Product Development; Communication Strategy

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Read Now

September 1991
Case

Rethinking the Corporate Workplace: Case Managers at Mutual Benefit Life

By: Robert G. Eccles Jr.

In early 1991, a spirit of innovation and organizational change was in the air at Mutual Benefit Life, with the success of the new "case manager" program its most concrete manifestation. Using powerful computer workstations, case managers could see insurance... View Details

Keywords: Organizational Change and Adaptation; Technological Innovation; Change Management; Information Technology; Insurance; Human Resources; Insurance Industry

March 2016
Article

Environmental Demands and the Emergence of Social Structure: Technological Dynamism and Interorganizational Network Forms

By: Adam Tatarynowicz, Maxim Sytch and Ranjay Gulati

This study investigates the origins of variation in the structures of interorganizational networks across industries. We combine empirical analyses of existing interorganizational networks in six industries with an agent-based simulation model of network emergence.... View Details

Keywords: Interorganizatonal Relationships; Social Networks; Network Emergence; Interorganizational Networks; Information Technology; Networks; Organizational Structure; Social and Collaborative Networks; Social Media

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27 Jun 2007
Lessons from the Classroom

Learning to Make the Move to CEO

and people part of the equation. Tushman, for example, asks a fundamental question: As a leader, what do you have to do to cause an organization to change? "Over all of this, we use a number of experiential exercises so people can... View Details

Keywords: by Julia Hanna; Education

09 Jul 2001
Research & Ideas

Does Misery Love Companies? How Social Performance Pays Off

Corporations have responded to society's plea to provide innovative solutions to deep-seated problems of human misery. Organization and management scholarship can play an important role in understanding and guiding this corporate action.... View Details

Keywords: by Joshua D. Margolis & James P. Walsh

23 Mar 2003
Research & Ideas

Putting the Project Puzzle Together

critical. Q: Most large organizations manage their portfolios as a collection of projects, rather than as an integrated portfolio. Yet, as you write, the practice of using investment portfolio management techniques to manage project... View Details

Keywords: by Martha Lagace

10 May 2011
First Look

First Look: May 10

the effects of changes in comparability, we examine changes to information asymmetry for firms domiciled in the U.K. Domestic standards in the U.K. that preceded IFRS adoption are considered very similar to IFRS (Bae et al., 2008);... View Details

Keywords: Sean Silverthorne

14 Dec 2015
Research & Ideas

Deflategate and the Sustained Success of the New England Patriots

organizations involved. But Deflategate isn’t the only issue examined by the case. “What started essentially as an analytics exercise ended up as a much broader analysis of the data, the sport, the NFL, and how it’s View Details

Keywords: by Roberta Holland; Sports

01 Apr 2015
Research & Ideas

The Slow, Steady Battle to Fix Cancer Care

Developed in 2006, the Value-Based Health Care Delivery strategy includes a seven-part agenda to restructure health care. Part one calls for creating "integrated practice units," each organized around a particular medical... View Details

Keywords: by Carmen Nobel; Health

July 2019 (Revised May 2020)
Case

AT&T, Retraining, and the Workforce of Tomorrow

By: William R. Kerr, Joseph B. Fuller and Carl Kreitzberg

By the late 2000s, rapid changes in the telecommunications industry forced AT&T’s management team to take on a task that CEO Randall Stephenson called the “biggest logistical challenge” they had ever seen: retraining 100,000 workers by 2020. In 2012, internal company... View Details