Culture Of Health Plan Of Action - Publications - Faculty & Research

08 Jan 2014
What Do You Think?

Do Productivity Increases Contribute to Social Inequality?

term cultural changes (she cited reduced education, greater dependence on drugs, and entitlement programs) are the basis for many of the disparities in employment. Productivity is necessary where not enough... View Details

Keywords: by James Heskett

17 Feb 2021
Research & Ideas

Pandemic Self-Care for CEOs: Rituals, Running, and Cognitive Restructuring

to in July and December. Now, we’ll look at what they have been doing to cope with the circumstances. Forced to stop and rethink every aspect of their businesses from the morning commute to the mission statement, these inspiring CEOs have... View Details

Keywords: by Gamze D. Yucaoglu, Robin Abrahams, and Boris Groysberg

30 Aug 2004
Research & Ideas

Mapping Your Board’s Effectiveness

the discussion of issues and actions required to support it. Next, First Commonwealth helped the board develop its own scorecard (First Commonwealth Financial's board strategy map). A board scorecard... View Details

Keywords: by Robert S. Kaplan

24 Apr 2020
Op-Ed

Lessons from the NFL: Virtual Hiring, Leadership, Building Teams and COVID-19

scheduled dates—albeit in a modified (virtual) form. NFL scouts had the entire 2019 college football season to evaluate prospects. The NFL Combine, another opportunity to see select recruits in action, went ahead as planned at the start... View Details

Keywords: by Sarah Abbott , Boris Groysberg, Tali Groysberg, and Abhijit Naik; Sports

24 May 2004
Research & Ideas

Becoming an Ethical Negotiator

have to decide what you owe them (if anything) in terms of fairness, candor, and use of pressure tactics. Whatever poster or credo you may hang on the wall doesn't mean very much if your View Details

Keywords: by Martha Lagace

08 Dec 2008
Research & Ideas

Thinking Twice About Supply-Chain Layoffs

centers can seriously affect an organization's bottom line and undermine its strategy. "My research reveals that what happens in the last 10 yards of retail supply chains is really important. Customers often experience stockouts not... View Details

Keywords: by Julia Hanna; Retail

01 Mar 2004
Lessons from the Classroom

Mission to Mars: It Really Is Rocket Science

"derivative" projects that use existing (and proven) designs to deliver new science experiments to the surface. Of course, the cultural change required to do this would be significant. Building... View Details

Keywords: by Sean Silverthorne

23 Sep 2008
First Look

First Look: September 23, 2008

(B) case describes the actions taken by Citigroup CEO Chuck Prince and his management team to right the company in the wake of the controversies and alleged misdeeds described in the (A) case. Purchase the... View Details

Keywords: Martha Lagace

07 Jun 2019
Book

Are You a Digital Manager?

network will help you identify and assess the consequences of a planned action or decision. It will help you negotiate the trade-offs among stakeholders. And it will help you... View Details

Keywords: by Martha Lagace

29 Jan 2014
Research & Ideas

Super Bowl Ads for Multitaskers

imagine a much higher number." Even two years ago, one survey found that 60 percent of fans planned on using a second screen while watching the Super Bowl. The same survey, however, found that only 13... View Details

Keywords: by Michael Blanding; Advertising; Sports

23 Dec 2002
Research & Ideas

Partnering and the Balanced Scorecard

Often overlooked in essays on leadership is the role of the organization's measurement and management system. Effective leaders, however, know that measurement and management systems play a critical role in communication; in establishing... View Details

Keywords: by Robert S. Kaplan & David P. Norton

Publications