Crisis Management - Publications - Faculty & Research

January 2025
Case

Netflix: Takedown Troubles

By: Clayton S. Rose, Tom Quinn and Maxim Pike Harrell

In October 2021, Netflix Co-CEO Ted Sarandos sent an all-staff email addressing backlash to comedian Dave Chappelle’s new stand-up special, The Closer. Released on October 5, the comedian’s depiction of the transgender community and other LGBTQ+ groups prompted... View Details

Citation

Educators

Purchase

24 Nov 2008
Research & Ideas

Harvard Business School Discusses Future of the MBA

can't be taught in a classroom, he contends. Mihnea Moldoveanu (DBA '97) of the University of Toronto's Rotman School of Management maintains that the MBA is in crisis "because it selects for and... View Details

Keywords: by Roger Thompson & HBS Bulletin; Education

29 Jul 2010
News

Yes, You Can Raise Prices in a Downturn

Keywords: Ben Shapiro, Frank Cespedes; Colleges, Universities, and Professional Schools; Educational Services

09 Dec 2010
News

Driving the Market for Big-Rig Engines

Keywords: Machinery Manufacturing; Manufacturing

20 Dec 2010
Research & Ideas

New Dean Sets Five Priorities for HBS

School is at an inflection point, an insight that meant different things to different people. Some focused on the fact that HBS is beginning its second century. Ironically, it's also a moment similar to when the School was founded in 1908, with a banking View Details

Keywords: by Roger Thompson; Education

April 2024 (Revised July 2024)
Case

Unleashing Human Magic at Best Buy

By: Leonard A. Schlesinger, Sunil Gupta and Amram Migdal

The case examines the transformation of Best Buy under CEO Hubert Joly's leadership from 2012. Facing significant business challenges, including competition from online and physical retailers, Joly implemented the "Renew Blue" turnaround strategy, which focused on... View Details

Citation

Educators

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05 May 2015
First Look

First Look: May 5

questionable behaviors during the financial crisis and individual acts of unethical behavior in many spheres of society. When considered together, these actions have had large-scale impact on the economic landscape. In this paper, we... View Details

Keywords: Carmen Nobel

11 Jul 2012
Research & Ideas

The Future of Boards

people we knew who we thought were experienced members of boards and would tell it like it is. I think we succeeded. They were pretty candid. It was close enough to the 2008 financial crisis that a lot of them were still shaken up. They... View Details

Keywords: by Julia Hanna

02 Jul 2024
Blog Post

Climate Story #19: Nicole Neeman Brady (MBA 2008): The Critical Role of Business in Tackling Water Challenges

she said that she had proposed “that we set up billboards in Los Angeles with the message, ‘LA Dept. of Water and Power - Serving Plastics-free Drinking Water for 100 Years.’” With limited governmental progress, Nicole emphasized that our collective freshwater View Details

18 Apr 2018
First Look

First Look at New Research and Ideas, April 18, 2018

forthcoming Academy of Management Journal Ideological Misfit? Political Affiliation and Employee Departure in the Private-Equity Industry By: Bermiss, Y. Sekou, and Rory McDonald Abstract—Though organizations are increasingly active... View Details

Keywords: Sean Silverthorne

10 Jun 2002
Research & Ideas

Reinventing the Industrial Giant

follow if the core business is losing money. The distractions of managing a failing business complicate the challenges of succeeding in a new one. Therefore, pursue the hybrid alternative before the core business deteriorates to View Details

Keywords: by Nitin Nohria, Davis Dyer & Frederick Dalzell; Manufacturing

10 Mar 2021
News

New Releases: Alumni and Faculty Books, Podcasts

landing on an aircraft carrier in darkness, flying combat missions over Korea, breaking the sound barrier, and then teaching others to do the same. This is the story of that journey. The Big Ordeal: Understanding and Managing the... View Details

Keywords: Margie Kelley; Publishing Industries (except Internet); Information

22 Mar 2011
First Look

First Look: March 22

to use credit to build assets and finance consumption. Moving Forward explores what caused the crisis and, more important, focuses on the path ahead. The challenge remains the same as ever: protect consumers, ensure fairness, and... View Details

Keywords: Sean Silverthorne

02 Jan 2001
Research & Ideas

Can Japan Compete? [Part One]

former HBS professor who is now dean at the new Graduate School of International Corporate Strategy at Tokyo's Hitotsubashi University; and Sakakibara, a former Ministry of Trade and Industry (MITI) official with a doctorate from Harvard who is now an assistant... View Details

Keywords: by Martha Lagace & Hilah Geer

09 Nov 2009
Research & Ideas

Come Fly with Me: A History of Airline Leadership

opportunities and promise where others see only defeat.” At each stage of aviation's business life cycle—start-up, growth, maturity, decline, rebirth—new types of leaders emerged, such as entrepreneur C.E. Woolman at Delta in the 1920s and '30s; professional View Details

Keywords: by Sarah Jane Gilbert; Air Transportation

08 Jul 2008
First Look

First Look: July 8, 2008

for positions of international leadership in research and education. Bargains-then-ripoffs: Innovation, Pricing and Lock-in in Enterprise Software Author:Ian Larkin Periodical:Best Paper Proceedings of the Academy of Management (2008).... View Details

Keywords: Martha Lagace

07 Apr 2003
Research & Ideas

How the U.S. Army Develops Leaders

you and your coauthors of "Making Sense of Officership: Developing a Professional Identity for 21st Century Officers," a chapter in The Future of the Army Profession, decide to study professional identity as a part of leadership development? Why is this a... View Details

Keywords: by Martha Lagace

01 Mar 2014
News

Faculty and Alumni Books for March 2014

a short, traditional text with a living website and cover such fundamental topics as accounting and tax, mortgages, capital markets, REITs and more. It also addresses the 2008 financial crisis and its impact on the real-estate profession.... View Details

01 Sep 2008
News

Building a Better MBA

wrong consequences.” Leadership, central to the mission of HBS and other top schools, can’t be taught in a classroom, he contends. Mihnea Moldoveanu (DBA ’97) of the University of Toronto’s Rotman School of Management maintains that the... View Details

Keywords: Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services

17 Dec 2013
First Look

First Look: December 17

stylized facts: (i) shocks to N have a large effect on S, (ii) business cycles in N lead over medium-term fluctuations in S, (iii) the outputs in S and N co-move more than their consumption, and (iv) interest rates in S are counter-cyclical. August 2013 International... View Details