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- November 1996
- Article
Localized Autocorrelation Diagnostic Statistic for Sociological Models: Times-series, Network, and Spatial Datasets
By: C. I. Nass and Y. Moon
Nass, C. I., and Y. Moon. "Localized Autocorrelation Diagnostic Statistic for Sociological Models: Times-series, Network, and Spatial Datasets." Sociological Methods & Research 25, no. 2 (November 1996): 223–247.
- September 1996 (Revised August 1999)
- Case
Massachusetts Automobile Insurance 1999
By: Richard F. Meyer
The data and background are provided to enable students to determine what deductible insurance they wish to have in Massachusetts. View Details
Meyer, Richard F. "Massachusetts Automobile Insurance 1999." Harvard Business School Case 897-041, September 1996. (Revised August 1999.)
- September 1996
- Case
Automatic Data Processing: The EFS Decision (Abridged)
By: Robert L. Simons
The managing director of one of ADP's divisions must recommend whether to divest, harvest, or grow the division. Recent performance has been excellent and the near-term outlook for profitability is very promising. Despite some strategic concerns, the strong financial... View Details
Simons, Robert L. "Automatic Data Processing: The EFS Decision (Abridged)." Harvard Business School Case 197-018, September 1996.
- September 1996
- Case
Automatic Data Processing: The List
By: Robert L. Simons
Simons, Robert L. "Automatic Data Processing: The List." Harvard Business School Case 197-019, September 1996.
- July 1996
- Case
Williams-Sonoma, Inc.--1990
By: Nancy F. Koehn and Michael Dearing
Howard Lester, chairman and CEO, has just completed a second offering of common stock in Williams-Sonoma, Inc. ($218.2 million 1989 sales). Having targeted $500 million in retail sales, Lester's challenge is to: 1) prioritize growth investments in five existing catalog... View Details
Keywords: Corporate Strategy; Alignment; Customer Value and Value Chain; Competitive Strategy; Retail Industry
Koehn, Nancy F., and Michael Dearing. "Williams-Sonoma, Inc.--1990." Harvard Business School Case 797-019, July 1996.
- June 1996 (Revised January 1999)
- Case
XcelleNet, Inc. (A)
By: Stephen P. Bradley, Richard L. Nolan and James Leonard
XcelleNet, a $35 million system software company based in Atlanta, was founded in 1986 to address the computing needs of a class of remote and mobile users and data that were rarely connected to a network. Though the clear first mover and leader in the remote... View Details
Keywords: Technological Innovation; Opportunities; Competitive Strategy; Competitive Advantage; Technology Networks; Computer Industry; Atlanta
Bradley, Stephen P., Richard L. Nolan, and James Leonard. "XcelleNet, Inc. (A)." Harvard Business School Case 796-189, June 1996. (Revised January 1999.)
- April 1996 (Revised June 1996)
- Background Note
Cleveland Turnaround (C), The: Facts and Figures
By: James E. Austin and Jaan Elias
Traces the Cleveland community's efforts to move the city from economic, social, and political crisis in the late 1970s into revitalization and progress in the 1980s and 1990s. Special attention is given to the role of business leaders and the public-private... View Details
Keywords: Leading Change; Analytics and Data Science; Economic Growth; Business and Community Relations; Cleveland
Austin, James E., and Jaan Elias. "Cleveland Turnaround (C), The: Facts and Figures." Harvard Business School Background Note 796-153, April 1996. (Revised June 1996.)
- April 1996
- Case
Confronting the Third Industrial Revolution
By: David A. Moss
Comprises three pieces. The first piece, which forms the body of the case, is adapted from a speech delivered by the author before the Harvard Business School Political Forum in early 1995. Originally entitled "The Economic Foundations of American Social Policy:... View Details
Moss, David A. "Confronting the Third Industrial Revolution." Harvard Business School Case 796-161, April 1996.
- February 1996
- Article
Explaining the Term Structure of Interest Rates: A Panel Data Approach
By: E. S. Mayfield and R. Murphy
Mayfield, E. S., and R. Murphy. "Explaining the Term Structure of Interest Rates: A Panel Data Approach." Journal of Economics and Business 48, no. 1 (February 1996): 11–21.
- October 1995 (Revised December 1995)
- Case
Marketing the National Hockey League
By: V. Kasturi Rangan and Marie Bell
One third of the 24 National Hockey League (NHL) teams are unprofitable. Another third are barely profitable. This case provides the background and market research data to help the senior managers of the NHL make decisions pertaining to how they would like to grow the... View Details
Keywords: Advertising; Decision Choices and Conditions; Management Analysis, Tools, and Techniques; Marketing Channels; Marketing Strategy; Research; Sports Industry
Rangan, V. Kasturi, and Marie Bell. "Marketing the National Hockey League." Harvard Business School Case 596-059, October 1995. (Revised December 1995.)
- August 1995
- Case
Air Products and Chemicals, Inc.: IT Organization and Architecture Challenges
By: Richard L. Nolan
Presents the outcome of Air Products ICON decentralization projects. New issues are explored, including the challenges of having a decentralized MIS staff, global network, client/server architecture, new data center issues, outsourcing, a new highly strategic customer... View Details
Keywords: Information Technology; Information Infrastructure; Applications and Software; Organizational Design; Problems and Challenges
Nolan, Richard L. "Air Products and Chemicals, Inc.: IT Organization and Architecture Challenges." Harvard Business School Case 196-017, August 1995.
- August 1995 (Revised August 1995)
- Case
CIGNA Property and Casualty Reengineering (A)
By: Richard L. Nolan, Donna B. Stoddard, Chiara Francalanci and Elise C Martin
Reengineering was introduced at CIGNA Corp. in 1988. CIGNA entered a second wave reengineering effort through a major project at CIGNA P&C, one of CIGNA's larger businesses. P&C was in financial crisis and as a result brought in a new executive team in 1991 to head the... View Details
Keywords: Transformation; Cost vs Benefits; Design; Growth and Development; Analytics and Data Science; Growth and Development Strategy; Balanced Scorecard; Financial Crisis; Crisis Management; Projects; Information Technology; Insurance Industry
Nolan, Richard L., Donna B. Stoddard, Chiara Francalanci, and Elise C Martin. "CIGNA Property and Casualty Reengineering (A)." Harvard Business School Case 196-059, August 1995. (Revised August 1995.)
- June 1995 (Revised August 1995)
- Background Note
Managing IT in the 1990s: Communications Technology
By: Lynda M. Applegate and Geoffrey Bock
Provides an overview of the basic technologies that comprise the communications infrastructure of a firm. Network architecture, wide area networks, local area networks, communication media, network protocols, and basic principles of data transmission over networks are... View Details
Applegate, Lynda M., and Geoffrey Bock. "Managing IT in the 1990s: Communications Technology." Harvard Business School Background Note 195-270, June 1995. (Revised August 1995.)
- May 1995 (Revised April 1998)
- Case
AT&T Paradyne
By: Robert S. Kaplan
A company making data communication devices has adopted a Total Quality philosophy for working with suppliers, employees, and customers. The finance group finds its existing cost system has become obsolete because of a shift from manual to automatic production... View Details
Keywords: Decisions; Product; Corporate Accountability; Activity Based Costing and Management; System; Performance Efficiency; Financial Reporting; Operations; Technology Industry; Telecommunications Industry
Kaplan, Robert S. "AT&T Paradyne." Harvard Business School Case 195-165, May 1995. (Revised April 1998.)
- April 1995 (Revised June 2002)
- Case
Xerox: Outsourcing Global Information Technology Resources
By: Lynda M. Applegate and Kevin Davis
In order to increase revenues, develop new technologies, and manage information technology more efficiently, Xerox decided to sign a 10-year, $3.2 billion contract with Electronic Data Systems (EDS). This case describes the events that preceded Xerox's decision to... View Details
Keywords: Information Technology; Organizational Change and Adaptation; Job Cuts and Outsourcing; Information Technology Industry
Applegate, Lynda M., and Kevin Davis. "Xerox: Outsourcing Global Information Technology Resources." Harvard Business School Case 195-158, April 1995. (Revised June 2002.)
- 1995
- Book
Data Analysis, Regression, and Forecasting
By: A. Schleifer Jr. and D. E. Bell
Keywords: Forecasting and Prediction
Schleifer, A., Jr., and D. E. Bell. Data Analysis, Regression, and Forecasting. Cambridge, MA: Course Technology Inc. (CTI), 1995.
- January 1995 (Revised November 1996)
- Case
Avalon Information Services, Inc.
By: Lynn S. Paine and Wilda White
The Privacy Review Committee of Avalon Information Services must decide how to deal with concerns voiced by its retail supermarket customers about the privacy of consumer data collected through Avalon's point-of-sale data collection program. One customer is proposing... View Details
Keywords: Mission and Purpose; Safety; Demand and Consumers; Rights; Analytics and Data Science; Information Technology; Ethics; Information Industry
Paine, Lynn S., and Wilda White. "Avalon Information Services, Inc." Harvard Business School Case 395-036, January 1995. (Revised November 1996.)
- January 1995
- Background Note
Note on Foreign Direct Investment
By: Debora L. Spar
Between 1985 and 1990, the global economy witnessed an unprecedented surge in flows of foreign direct investment (FDI). This sudden increase called back into prominence the range of questions that have long surrounded FDI. What causes firms to expand or contract their... View Details
Keywords: Foreign Direct Investment
Spar, Debora L., and Julia Kou. "Note on Foreign Direct Investment." Harvard Business School Background Note 795-031, January 1995.
- January 1995
- Article
Learning in Extensive-Form Games: Experimental Data and Simple Dynamic Models in the Intermediate Term
By: A. E. Roth and I. Erev
Roth, A. E., and I. Erev. "Learning in Extensive-Form Games: Experimental Data and Simple Dynamic Models in the Intermediate Term." Special Issue on Nobel Symposium. Games and Economic Behavior 8 (January 1995): 164–212.
- Article
The Power in Demography: Women's Social Constructions of Gender Identity at Work
By: R. J. Ely
This study examined how women's proportional representation in the upper echelons of organizations affects professional women's social constructions of gender difference and gender identity at work. Qualitative and quantitative data were used. Results suggest that sex... View Details
Ely, R. J. "The Power in Demography: Women's Social Constructions of Gender Identity at Work." Academy of Management Journal 38, no. 3 (June 1995): 589–634. (Winner, Academy of Management Journal Impact Award, 2021.)