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Show Results For
- All HBS Web
(2,424)
- People (4)
- News (415)
- Research (1,771)
- Events (4)
- Multimedia (13)
- Faculty Publications (1,059)
- 24 Oct 2017
- First Look
First Look at New Research and Ideas, October 24, 2017
Management Journal Discordant vs. Harmonious Selves: The Effects of Identity Conflict and Enhancement on Sales Performance in Employee-Customer Interactions By: Ramarajan, Lakshmi, Nancy Rothbard, and... View Details
Keywords: Sean Silverthorne
- 01 Dec 2001
- News
Cable Gal
in cable and telecom equipment sales — a field where few women are found — it was a wake-up call. "My son basically said, 'You're not doing your job,'" McCollough told the Roanoke Times (September 23, 2001) in a lengthy article that... View Details
- 01 Feb 2002
- News
Burger Art
Talk about thinking outside the box! Since time immemorial, Americans have slapped and shaken ketchup bottles at their peril, hoping the red stuff would mostly wind up on their burgers and not in their laps. Well, that's all so yesterday, shoppers, thanks largely to... View Details
- 06 Dec 2016
- First Look
December 6, 2016
other clinical personnel talk more with patients and each other can be the least expensive and most effective approach for producing better outcomes at lower total costs. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51939 forthcoming View Details
Keywords: Sean Silverthorne
- 01 Mar 2012
- News
Noted & Quoted
education.” —HBS professor emeritus Howard Stevenson, author of Getting to Giving, on the importance of sales strategy in entrepreneurial ventures. (Bloomberg Businessweek online, December 2, 2011) “These are old friends.” —Lawrence... View Details
- 01 Jan 2010
- News
Allan W.B. Gray, MBA 1965
fascinated by stocks since he was a boy, Allan Gray has built a successful career around finding and investing in companies which are priced well below his assessment of their intrinsic value. After earning his MBA and sharpening his skills as a portfolio View Details
- 01 Apr 2000
- News
Award-Winning Article Urges Companies to Loosen Ties that Bind
expenses associated with everyday activities such as management meetings, conferences, phone conversations, sales calls, reports, and memos. Hagel and Singer maintain that by dramatically reducing... View Details
- 05 Sep 2012
- First Look
First Look: September 5
significantly reduces dishonesty. When Power Makes Others Speechless: The Negative Impact of Leader Power on Team Performance Authors:L.P. Tost, F. Gino, and R. Larrick Publication:Academy of Management Journal (forthcoming) Abstract We... View Details
Keywords: Sean Silverthorne
- 01 Jun 2012
- News
A Better World, One Idea at a Time
Pacific, which plans to use modern agricultural technology and management to enable people living on remote Pacific islands to grow fresh vegetables and fish to replace unhealthful diets high in calories and low in nutrition. Second place... View Details
- 16 Nov 2020
- Blog Post
Flatiron School: Reflections from Summer 2020
paired with a beverage start-up based in Miami and helped the company make the pivot from B2B sales to DTC sales in the face of COVID disruptions by analyzing its marketing and the View Details
Keywords: All Industries
- November 2009 (Revised March 2011)
- Case
New York Life and Immediate Annuities
By: Julio J. Rotemberg and John T. Gourville
By positioning Immediate Annuities as "guaranteed lifetime income," New York Life has built itself a $1.4 billion per year business by 2009. However, to make Immediate Annuities a mainstream financial product for retirees, New York Life must understand why many... View Details
Keywords: Insurance; Personal Finance; Product Marketing; Consumer Behavior; Retirement; Salesforce Management; Insurance Industry
Rotemberg, Julio J., and John T. Gourville. "New York Life and Immediate Annuities." Harvard Business School Case 510-040, November 2009. (Revised March 2011.)
- Web
Buy Now, Pay Later: Research Links - Manuscript Collections
sent to a friend who owed him money—in this homemade account book from 1673 to 1693. The book, bound in rawhide and sewn with linen thread, chronicles the family’s activity in farming and household management as well as shoemaking. Jacob... View Details
- 01 Sep 2013
- News
Passion & Purpose
who aspire to have an impact on business and society. Joanna M. Jacobson, MBA 1987 Cofounder and Managing Partner, Strategic Grant Partners Boston, Massachusetts Joanna M. Jacobson “A fulfilling career doesn't always follow a straight... View Details
- 01 Jan 2005
- News
Judith R. Haberkorn, 111th AMP, 1992
Retired President, Consumer Sales & Services, Verizon Communications Inc. Return to Alumni Achievement Awards main page EARLIER EDUCATION Briarcliff College, 1968 B.A., International Relations LIFELONG LESSON FROM HBS "Leadership matters.... View Details
- Profile
Jamal Motlagh
had, Jamal went to Microsoft as a junior sales associate. "Selling is my focus," says Jamal. "Microsoft promised me a full sales position when I reached its performance targets." Jamal... View Details
- July 2002 (Revised March 2003)
- Case
Avon.com (A)
Avon has always sold its products through a large independent direct-selling organization. However, it is now considering whether it should sell directly to the consumer. The company's independent representatives number 500,000 in the United States alone. Yet, there... View Details
Keywords: Organizational Change and Adaptation; Marketing Strategy; Internet and the Web; Salesforce Management; Marketing Channels; Beauty and Cosmetics Industry
Godes, David B. "Avon.com (A)." Harvard Business School Case 503-016, July 2002. (Revised March 2003.)
- January 1991 (Revised March 2010)
- Case
Westchester Distributing, Inc. (A)
By: Robert L. Simons and Robert Boxwell
Focuses on the three-way interaction among internal controls, employee behavior, and incentives. Salesmen are illegally providing kickbacks to customers of this beer-distribution firm. In turn, salesmen are reimbursing themselves by filing fraudulent expense reports.... View Details
Keywords: Financial Reporting; Crime and Corruption; Corporate Governance; Governance Controls; Salesforce Management; Behavior; Motivation and Incentives; Distribution Industry; Food and Beverage Industry
Simons, Robert L., and Robert Boxwell. "Westchester Distributing, Inc. (A)." Harvard Business School Case 191-118, January 1991. (Revised March 2010.)
- 16 Feb 2004
- Research & Ideas
Marketing Wine to the World
industry. Buyer power appears to be higher in the Old World. Consumers are more sophisticated and somewhat more price sensitive in the Old World than in the New World. More sales occur through supermarkets and other off-premise locations... View Details
- 01 Dec 2003
- News
Flex Time
Lauri Union (MBA 1992) manages Union Corrugating Company (UCC) from Boston, where she lives with her husband and two young children. While her early years at the company required more time on-site in North Carolina, she’s View Details
Keywords: Manufacturing
- 29 Feb 2016
- HBS Case
Bigbelly's Big Bet on the Digital Trash Can
to a subscription model to ensure that they gain buy-in from the sales force, provide the right incentives to spur sales, and, perhaps most importantly, facilitate a shift away from one-time sales to View Details