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  • 04 Apr 2023
  • What Do You Think?

How Does Remote Work Affect Innovation?

here”? Would the result have been the same? We can at least hypothesize several notions based on early research regarding remote work. Many talented people love it. Some of the reasons they love it, such as the ability to gain more... View Details
Keywords: by James Heskett
  • 26 Jun 2007
  • Working Paper Summaries

Contracting in the Self-reporting Economy

Keywords: by Romana L. Autrey & Richard Sansing; Accounting
  • 09 Apr 2018
  • Sharpening Your Skills

The Dark Side of Performance Bonuses

boss deserves a big salary, but only when the number is fully explained. Research Papers Driven by Social Comparisons: How Feedback about Coworkers’ Effort Influences Individual Productivity At a Japanese... View Details
Keywords: by Sean Silverthorne
  • Research Summary

Overview

By: Geoffrey G. Jones
Professor Jones researches the history and impact of global firms. In recent years he has prublished extensively on the ecological and social responsibility of business leaders. He has a strong interest in the business history of emerging markets. He founded and... View Details
Keywords: Entrepreneurship; Ethics; Globalization; Government and Politics; History; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Africa; Asia; Europe; Latin America; Middle East; North and Central America; Oceania
  • 2023
  • Article

Balancing Risk and Reward: An Automated Phased Release Strategy

By: Yufan Li, Jialiang Mao and Iavor Bojinov
Phased releases are a common strategy in the technology industry for gradually releasing new products or updates through a sequence of A/B tests in which the number of treated units gradually grows until full deployment or deprecation. Performing phased releases in a... View Details
Keywords: Product Launch; Mathematical Methods; Product Development
Related
  • 14 Jan 2019
  • Op-Ed

These 4 CEOs Created a New Standard of Leadership

Group to add healthier products to its lineup. When soft drink sales declined in 2010, shareholders criticized PepsiCo’s execution. Nooyi responded by beefing up PepsiCo’s marketing and strengthening her leadership team—but held firm to... View Details
Keywords: by Bill George; Consumer Products; Consumer Products; Consumer Products; Consumer Products
  • 02 Nov 2023
  • News

Seeding Startups

Shirish Nadkarni (MBA 1987) was the director of product planning for Microsoft’s MSN when he decided he was ready to become an entrepreneur. He had recently led the growing internet portal’s 1997 acquisition of Hotmail, the first free, web-based email solution, and the... View Details
Keywords: April White
  • 09 Mar 2003
  • Research & Ideas

Six Keys to Building New Markets by Unleashing Disruptive Innovation

can't seem to get innovation right. When companies keep improving their existing products and services to meet their best customers' needs, they eventually run into the "innovator's dilemma." By doing everything right, they... View Details
Keywords: by Clayton M. Christensen, Michael E. Raynor & Scott D. Anthony
  • October 2020
  • Article

Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Long-Term Performance

By: Diwas S. KC, Bradley R. Staats, Maryam Kouchaki and Francesca Gino
How individuals manage, organize, and complete their tasks is central to operations management. Recent research in operations focuses on how under conditions of increasing workload individuals can decrease their service time, up to a point, in order to complete work... View Details
Keywords: Healthcare; Knowledge Work; Discretion; Workload; Employees; Health Care and Treatment; Decision Making; Performance Effectiveness; Performance Productivity
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  • June 2025
  • Article

Riding the Passion Wave or Fighting to Stay Afloat? A Theory of Differentiated Passion Contagion

By: Emma Frank, Kai Krautter, Wen Wu and Jon M. Jachimowicz
Prior research suggests that employees benefit from highly passionate teammates because passion spreads easily from one employee to the next. We develop theory to propose that life in high-passion teams may not be as uniformly advantageous as previously assumed. We... View Details
Keywords: Passion; Emotional Contagion; Emotions; Groups and Teams; Employees; Power and Influence; Performance Improvement
Related
  • 10 Feb 2020
  • In Practice

6 Ways That Emerging Technology Is Disrupting Business Strategy

serve, the skills they employ, and their organizational structures. The latter approach involves higher costs and time horizons, but most likely also much higher returns.” Raffaella Sadun (@raffasadun), a professor of business administration and a faculty View Details
Keywords: by Danielle Kost
  • 16 Jun 2020
  • Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

environment has resulted in volatility in purchases and productivity across idiosyncratic product categories, resulting in a net economic crisis of a type that has not been witnessed by anyone alive today.... View Details
Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service
  • 2010
  • Working Paper

Do Bonuses Enhance Sales Productivity? A Dynamic Structural Analysis of Bonus-Based Compensation Plans

By: Doug J. Chung, Thomas J. Steenburgh and K. Sudhir
We estimate a dynamic structural model of sales force response to a bonus based compensation plan. The paper has two main methodological innovations: First, we implement empirically the method proposed by Arcidiacono and Miller (2010) to accommodate unobserved latent... View Details
Keywords: Compensation and Benefits; Performance Productivity; Mathematical Methods; Salesforce Management; Motivation and Incentives
Related
  • 25 Jul 2023
  • Research & Ideas

Could a Business Model Help Big Pharma Save Lives and Profit?

where you don’t know your neighbors,” he says. “In India, you grew up knowing abject poverty and that has stayed with me throughout my adult life and influenced my research.” He came to the United States about 40 years ago to research how... View Details
Keywords: by Esther Schrader; Pharmaceutical; Health

    John C. Mulliken

    Strategy consultant, former CTO & CPO, public & private company board member, retail & climatetech entrepreneur, early stage investor.  Father of two, husband, sailor, hiker, and aspirational road biker.

    John is a senior lecturer in the... View Details
    • Article

    The Upside to Large Competitors

    By: Neeru Paharia, Anat Keinan and Jill Avery
    Large companies are often viewed as a major threat for startups and small companies; big companies have more financial resources and greater scale, market power, and brand awareness than small ones. However, our research finds that a smaller brand can actually benefit... View Details
    Keywords: Brand Management; Competition; Marketing; Brands and Branding; Marketing Strategy; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; United States
    Related
    • 11 Jun 2012
    • Research & Ideas

    When Business Competition Harms Society

    The scandal spawned widespread questions about the value of competitive rankings—and even about the value of competition in general. Was the officer's behavior understandable? Did intense competition naturally lead to unethical behavior? A new View Details
    Keywords: by Carmen Nobel; Auto
    • 01 Mar 2019
    • News

    The Burden Legacy

    III, became a journalist after graduating from HBS, working as a reporter with the Washington Post. He was a staff member at the Washington Center of Foreign Policy Research when he died in 1962. The family’s connection to Harvard dates... View Details
    Keywords: Linda Kush
    • 26 May 2022
    • HBS Case

    Apple vs. Feds: Is iPhone Privacy a Basic Human Right?

    they can trust the company, say the authors. Hsieh wrote the original case and its 2021 revision and expansion with Henry McGee, senior lecturer of business administration at HBS; Christian Godwin, a researcher in the HBS case writing... View Details
    Keywords: by Avery Forman
    • 07 Nov 2006
    • First Look

    First Look: November 7, 2006

    how individuals think about speaking up at work, we first undertook in-depth exploratory research in a knowledge-intensive multinational corporation in which employee input was considered crucial. Qualitative data collected in 190... View Details
    Keywords: Sean Silverthorne