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- 05 Aug 2002
- Research & Ideas
Five questions for Regina E. Herzlinger
the rich at the expense of the poor, and to the healthy at the expense of the sick. How would you like to reassure employees that your idea is in their best interests? A: Consumer-driven health care will... View Details
Keywords: by Martha Lagace
- 06 Jan 2021
- Research & Ideas
Unexpected Exercise Advice for the Super Busy: Ditch the Rigid Routine
serve as powerful motivators. But an enduring habit ultimately transcends any potential reward. “You do the habit because it’s a habit, not because you get something from performing that action,” Beshears says. “Regardless View Details
Keywords: by Danielle Kost
- 08 Dec 2008
- Research & Ideas
Thinking Twice About Supply-Chain Layoffs
distribution centers with the goal of improving operational performance and ultimately increasing profits and wages and offering a better work environment. The answer from my... View Details
- 12 Apr 2004
- Research & Ideas
Operations and the Competitive Edge
sensitive to one's organizational capabilities and competitive priorities. And the same is true of improvement efforts. People (and too many books directed at managers) often appear to assume that the... View Details
Keywords: by Martha Lagace
- 11 Apr 2018
- Research & Ideas
Sexual Harassment: What Employers Should Do Now
chick” and said she performed surgery “like a girl.” Jurors ultimately awarded her $168 million, the largest judgment for a single victim of workplace harassment in United States history. Years later, sexual... View Details
Keywords: by Dina Gerdeman
- 05 Jun 2013
- What Do You Think?
Do We Need to Extend ‘No Surprises Management?’
Two-year average annual client defection rate 37.8% 48.4% 31.7% Two-year average annual operating profit as a percentage of revenue 13.3% 3.7% 22.5% This data suggests (without proof of cause and effect)... View Details
Keywords: by James Heskett
- 28 Apr 2003
- Research & Ideas
Shareholders Key to Corporate Reform
have been made about how to improve governance. Though strongly worded, many of these are surprisingly modest in nature—much like plugging holes in a dike. In fact, nearly all the suggestions lie well within... View Details
- 09 Aug 2004
- Research & Ideas
A Diagnostic for Disruptive Innovation
customers by providing them adequate functionality in return for lower prices. The technology of this sort of disruptive innovation offers "good enough" performance... View Details
- 03 Aug 2016
- What Do You Think?
How Can We Hold the “Leadership Industry” Accountable?
Why Does the Leadership Industry Continue to Thrive? The unstated assumption underlying most of responses to this month’s column is that the leadership industry has done little or nothing to improve... View Details
- 01 Mar 2004
- Lessons from the Classroom
Mission to Mars: It Really Is Rocket Science
Instead, NASA would send smaller spacecraft to the planet every two years, using information generated in each mission to improve the effectiveness of those to follow. While the objectives were admirable,... View Details
Keywords: by Sean Silverthorne
- 08 Jul 2013
- Research & Ideas
Everything Must Go: A Strategy for Store Liquidation
working paper, doctoral student Nathan Craig and professor Ananth Raman introduce a dynamic approach for optimizing the profitability of store liquidation that increases net recovery on cost by 2 to 7 percent View Details
- 13 Jan 2003
- Research & Ideas
Making Biotech Work as a Business
No matter how you slice the numbers, all arrows in biotechnology's financial performance after twenty years are still pointing downward, said HBS professor Gary P. Pisano recently. Despite the great promise View Details
- 16 Jan 2019
- Research & Ideas
What Football Firings Teach Managers About Staying Relevant
the peak for coaches on a given team would occur around year six.” Results confirmed our hypothesis that the relationship between coach tenure and coach effectiveness is indeed quadratic in nature; that is, as coach tenure increases, team View Details
- 02 Jan 2020
- Op-Ed
Medicare for All or Public Option: Can Either Heal Health Care?
coverage—and improve the quality of care. Insurers could also offer plans that would be politically unfeasible for the public option. For example, private insurers can offer policies that transport members... View Details
- 17 Sep 2001
- What Do You Think?
What Is “Business as Usual” After September 11?
thought: "Safety precautions, etc. are reactive approaches. The proactive approach will be to involve under-privileged peoples in constructive work, (help them) improve their standard of living, and... View Details
Keywords: by James Heskett
- 04 Oct 2007
- What Do You Think?
Has Managerial Capitalism Peaked?
that "firm performance and top management compensation are inversely related." And this may not have taken into account the large severance payments made to those being asked to leave their leadership jobs because View Details
Keywords: by Jim Heskett
- 02 Mar 2017
- What Do You Think?
Is China About to Overtake the US for World Trade Leadership?
improve their trade ‘interoperability...’" Nevertheless, "the US will stay a country with a young and ambitious population benefiting from the flow of immigrants while China is rapidly growing old... View Details
Keywords: by James Heskett
- 05 Dec 2007
- Sharpening Your Skills
Sharpening Your Skills: Managing Marketing
Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions to be answered: How can marketing better align with corporate strategy? Can you place a... View Details
- 30 Jun 2020
- What Do You Think?
Is a Business School-Industry Collaboration Needed to Attract Black Talent to Campus?
student as a DBA-- doctor of business administration--student.”) David Wittenberg was more to the point, arguing that it is not inadequate recruitment efforts that are producing disparate enrollments. “Let’s do everything in our power to... View Details
- 02 Sep 2002
- What Do You Think?
What Can Business Schools Do to Avoid Bad Apples?
years from now. But is it unreasonable to expect continued efforts to improve the quality of the process with regard to personal values? Or should a greater effort be made to identify the "bad... View Details
Keywords: by James Heskett