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  • 09 Jan 2018
  • First Look

First Look at New Research and Ideas, January 9, 2018

separate studies by the type of entrepreneurial behavior considered: entry into entrepreneurship, performance outcomes, and exit from entrepreneurship. This literature shows common results and many points of disagreement, reflective of... View Details
Keywords: Sean Silverthorne
  • 20 Jan 2003
  • Research & Ideas

Fixing Corporate Governance: A Roundtable Discussion at Harvard Business School

solve these problems. Palepu: Rosabeth, you mentioned the structure and design of the organization as possibly contributing to the current problems. What improvements can be made? Kanter: We need more external information—both financial... View Details
Keywords: by Garry Emmons
  • 28 Mar 2004
  • Research & Ideas

HBS Celebrates Social Enterprise Initiative

have a better understanding of how both commercial and non-profit organizations can contribute to improving not only society but also the economy as a whole. According to the SEI, the nonprofit sector comprises 7 percent of U.S. gross... View Details
Keywords: by Manda Salls
  • 11 Oct 2022
  • News

On Balance

Gender Equality Agency, a position she calls “a very clear practice and policy leadership opportunity, backed by data.” The government organization, established in 1986 as the Affirmative Action Agency, is tasked with promoting and View Details
Keywords: April White
  • 01 Jun 1997
  • News

Taylor R. M. Keen

environmental improvement efforts. Encouraged by Mankiller, he applied to Harvard as a joint degree candidate at both HBS and the Kennedy School of Government, but deferred admission for a year to help the Omahas reinvest profits from the... View Details
Keywords: Marguerite Rigoglioso
  • 18 Mar 2008
  • News

Election ’08, HBS Style

themselves from the competition. Mike McGlade and Adam Chepenik were most specific, touting post-graduation health insurance, more cross-section socializing, Blackberries for all students, and mid-term faculty performance reviews. They... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 27 Jul 2011
  • Research & Ideas

Customer Loyalty Programs That Work

Aldo Sesia, a research associate at HBS, discuss how loyalty schemes evolved, what they look like today, why so many retailers aren't using them effectively, and how they can be improved to win customer business in an uncertain... View Details
Keywords: by Maggie Starvish; Retail
  • 05 Jun 2013
  • What Do You Think?

Do We Need to Extend ‘No Surprises Management?’

Two-year average annual client defection rate 37.8% 48.4% 31.7% Two-year average annual operating profit as a percentage of revenue 13.3% 3.7% 22.5% This data suggests (without proof of cause and effect) that significant improvements in... View Details
Keywords: by James Heskett
  • 18 Oct 2016
  • Op-Ed

Why Business Should Invest in Community Health

Children in the United States today are at risk to live shorter lives than their parents. This sobering assessment is one reason big box retailer Target is investing $40 million this year to improve the health of communities around the... View Details
Keywords: by John Quelch, Howard Koh, and Pamela Yatsko; Health
  • 14 Oct 2014
  • First Look

First Look: October 14

Transparency Trap By: Bernstein, Ethan Abstract—To get people to be more creative and productive, managers increase transparency with open workspaces and access to real-time data. But less transparent work environments can yield more-transparent employees. Employees... View Details
Keywords: Sean Silverthorne
  • 07 Nov 2006
  • First Look

First Look: November 7, 2006

engineering development and construction projects. In what ways are the challenges of managing large, complex projects different from the challenges of managing other large industrial activities? How is it possible to evaluate the reasonableness of manager's View Details
Keywords: Sean Silverthorne
  • 17 Feb 2009
  • Research & Ideas

What’s Good about Quiet Rule-Breaking

place them in a readily available collective. Paramedics are a telling example given the costly implications of malpractice in the United States. Paramedics are supposed to bring patients to attending physicians (most often in emergency rooms) and are not supposed to... View Details
Keywords: by Martha Lagace
  • 02 Jun 2010
  • First Look

First Look: June 2

norton ariely.pdf Do Inventory and Gross Margin Data Improve Sales Forecasts for U.S. Public Retailers? Authors:Saravanan Kesavan, Vishal Gaur, and Ananth Raman Publication:Management Science (forthcoming) Abstract Firm-level sales... View Details
Keywords: Martha Lagace
  • 05 Feb 2008
  • First Look

First Look: February 5, 2008

themes, and balanced scorecards, which link objectives to performance metrics. Stage three involves creating an operational plan to accomplish the objectives and initiatives; it includes targeting process View Details
Keywords: Martha Lagace
  • 22 Mar 2016
  • First Look

March 22, 2016

forthcoming World Scientific Institutions, Institutional Change and Economic Performance in Emerging Markets By: Iyer, Lakshmi Abstract—Emerging markets play an increasingly important role in the global economy, accounting for 31% of... View Details
Keywords: Sean Silverthorne
  • 14 May 2013
  • First Look

First Look: May 14

and society at large. To do that, it has to increase shareholder value while at the same time improving the firm's performance on environmental, social, and governance (ESG) dimensions. This article outlines... View Details
Keywords: Sean Silverthorne
  • 01 Mar 2008
  • News

Faculty Books

How Good Marketing Makes for Better Democracy by John A. Quelch and Katherine E. Jocz (HBS Press) Professor Quelch and Research Associate Jocz demonstrate marketing's critical role in the growth and governance of societies and how good marketing View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • Web

Online Digital Marketing Strategy Course | HBS Online

DTC and legacy brands across the value chain Assess legacy companies’ responses to DTC brands 4-5 hrs Module 2 Crafting a Digital Marketing Plan Understand and establish the strategic components of a digital marketing plan, including relevant key View Details
  • 22 Aug 2006
  • First Look

First Look: August 22, 2006

improving inventory management for its network of small and large retailers. Set just after the announcement of the Adidas-Reebok transaction in 2005, with New Balance having recently initiated a companywide effort to View Details
Keywords: Martha Lagace
  • 01 Oct 2013
  • First Look

First Look: October 1

legislators in India influences development outcomes, both for citizens of their religious group and for the population as a whole. Using an instrumental variables approach derived from a regression discontinuity, we find that increasing the political representation of... View Details
Keywords: Sean Silverthorne