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  • 16 May 2017
  • First Look

First Look at New Ideas and Research, May 16

Performance By: Li, Shelley Xin, and Tatiana Sandino Abstract—Many service organizations empower frontline employees to experiment with different ways to meet diverse customer needs across different locations. We conducted a field... View Details
Keywords: Re: Multiple Faculty
  • 05 Jul 2016
  • First Look

July 5, 2016

and lowest quality. Our results underscore the importance of considering dynamic effects in the economic analysis of tort laws. Performance Feedback in Competitive Product Development By: Gross, Daniel P.... View Details
Keywords: Sean Silverthorne
  • 09 Feb 2004
  • Research & Ideas

Got a New Strategy? Now Make it Happen

field organizations was growing. The senior team was slow to make decisions, and no one took responsibility for the performance of the developing businesses. A lack of openness lies behind many failures to implement strategy. Camp... View Details
Keywords: by Michael Beer & Russell A. Eisenstat
  • 02 May 2016
  • Research & Ideas

Why People Don’t Vote--and How a Good Ground Game Helps

what can be done to reverse that trend. In doing so, they take aim at some misconceptions about what keeps voters home, and show the surprising effectiveness of door-to-door canvassing at getting more people to the polls. Voting is not... View Details
Keywords: by Michael Blanding; Communications; Public Relations
  • 21 Jan 2014
  • First Look

First Look: January 21

increase performance while social comparison reduces it, especially for low-ability trainees. These effects appear when treatments are announced and persist through training. The findings are consistent with... View Details
Keywords: Sean Silverthorne
  • 15 Dec 2009
  • First Look

First Look: Dec. 15, 2009

worldwide establishment dataset, we investigate both the significance and causes of multinational firm co-agglomeration. In contrast to the conventional emphasis of the literature on the role of input-output linkages, we assess the effect... View Details
Keywords: Martha Lagace
  • 18 Sep 2007
  • First Look

First Look: September 18, 2007

reserve accumulation may reduce sustainable debt levels. In addition, assuming constant debt levels does not allow addressing one of the puzzles behind using reserves as a means to avoid the negative effects of crisis: why don't sovereign... View Details
Keywords: Martha Lagace
  • 06 Apr 2010
  • First Look

First Look: April 6

standard deviation increase in the divergence increases the average loan spread by approximately 18%, or 35 basis points. The effect of the excess control rights on the cost of bank debt is more pronounced when the borrowing firm is... View Details
Keywords: Martha Lagace
  • 30 May 2017
  • First Look

First Look at New Research and Ideas, May 30

mechanisms by which multinational activity might create positive effects and externalities to countries and the role of complementary local conditions, also known as “absorptive capacities,” that allow a country to reap the benefits of... View Details
Keywords: Sean Silverthorne
  • 12 Jun 2006
  • Research & Ideas

The Promise of Channel Stewardship

But in most scenarios, distribution channels, taken as a whole, seem more like a repository of lost opportunities than an effective delivery system that appropriately serves and rewards all participants. Powerful channel members routinely... View Details
Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products
  • 12 Oct 1999
  • Research & Ideas

Building Competitive Advantage Through Operations

At the HBS Executive Education program Building Competitive Advantage Through Operations (BCAO), executives charged with leading and building operations and manufacturing strategies enhance their understanding of operations performance... View Details
Keywords: by Staff
  • 02 Feb 2004
  • Research & Ideas

Mapping Your Corporate Strategy

Since the 1990s, the Balanced Scorecard system has cut a path in business as a more rigorous way to measure performance by quantifying what had been considered intangible assets, such as human capital, information, and culture. The system... View Details
Keywords: by Martha Lagace
  • 21 Jul 2006
  • Op-Ed

Enron Jury Sent the Right Message

that shadowy area between the clear light of right-doing and the clear light of wrong-doing. What the jurors in Houston in effect told us is to forget about pushing the limits of legal compliance. They told us that what we need is a more... View Details
Keywords: by Malcolm S. Salter
  • 25 Jan 2011
  • First Look

First Look: Jan. 25

effect of greater rivalry dominates for less uncertain problems whereas the effect on the extreme value prevails for more uncertain problems. Adding competitors thus systematically increases overall contest... View Details
Keywords: Sean Silverthorne
  • 19 Jun 2012
  • First Look

First Look: June 19

making complex decisions. Under some circumstances, unconscious thought improves decisions even more than conscious thought. Executive functioning depends on energy provided by glucose, and we know from previous research that the View Details
Keywords: Sean Silverthorne
  • 09 Nov 2010
  • First Look

First Look: November 9, 2010

belief is sound, but the authors' analysis of the performance of 45 companies led by CEOs with military experience revealed differences in how the branches (Army, Navy, Air Force, Marine Corps) prepare leaders for business. Those... View Details
Keywords: Sean Silverthorne
  • 08 Sep 2015
  • First Look

September 8, 2015

their reputations and their relationships with stakeholders. Companies need clearer guidelines for determining whether a mistake merits an apology and, when it does, for crafting and delivering an effective message. In this article, the... View Details
Keywords: Carmen Nobel
  • 05 Aug 2008
  • First Look

First Look: August 5, 2008

to exit direct stockholding if their stock portfolios have performed well; but these relationships are much weaker for mutual funds, a pattern which is consistent with previous research on the disposition View Details
Keywords: Martha Lagace
  • 16 Sep 2002
  • Research & Ideas

The Irrational Quest for Charismatic CEOs

and the consequences of CEO succession and selection decisions for subsequent firm performance and strategic choices. Industry wisdom, company relationships, and technological expertise all matter in our new knowledge-based enterprises.—... View Details
Keywords: by Martha Lagace
  • 22 Oct 2012
  • Research & Ideas

Not Your Father’s State-Run Capitalism

Interestingly, in further research in Brazil, Musacchio and Lazzarini found that companies that received direct government investment, as opposed to subsidized loans, tended to have better performance overall, a phenomenon they attribute... View Details
Keywords: by Michael Blanding
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