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  • All HBS Web  (4,286)
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  • 27 Mar 2005
  • Research & Ideas

Should I Pay the Bribe?

Please tell us about your initiative to create a joint center between Harvard and Yale to monitor corruption. What will its mission be and how will it operate? A: In many... View Details
Keywords: by Cynthia D. Churchwell
  • 12 Mar 2013
  • First Look

First Look: March 12

sustainability report since 2002. In its 2011 Sustainability report, the company included a "materiality matrix," and was one of only five of the 97 companies in Spain that produced a sustainability report that year. The case... View Details
Keywords: Sean Silverthorne
  • 12 Aug 2002
  • Op-Ed

Using Big Business to Fight Poverty

firms that have already joined the UN's Global Compact to promote social programs around the world. To put the WDC in place, a number of actions would be needed. First, the UN would draft a corporate charter to define the purpose of the... View Details
Keywords: by George C. Lodge
  • 23 Feb 2015
  • Research & Ideas

How to Break the Expert’s Curse

Irish playwright George Bernard Shaw famously wrote, "He who can, does. He who cannot, teaches." But it's often more accurate to say, "He who can do can't teach." It's natural for novices to seek out experts for guidance. That's why many organizations adopt formal... View Details
Keywords: by Carmen Nobel; Education
  • 17 Sep 2001
  • Research & Ideas

Why E-commerce Didn’t Die With the Fall of Webvan

Times were hard for Webvan this year. Like other online grocers and delivery services that hit the screen in 2001—among them, Homegrocer, Kozmo, and Streamline—Webvan finally called it quits in July after... View Details
Keywords: by Martha Lagace; Consumer Products; Retail
  • 11 Jul 2012
  • Research & Ideas

Book Excerpt: ’The Future of Boards’

describes the purpose of boards is phrased very broadly. For instance, in Delaware, which sets the standard for other states, directors find little help in the statute that defines their job: "The business View Details
Keywords: by Jay Lorsch
  • 15 Sep 2003
  • Research & Ideas

The Lessons of New-Market Disruption

In the early 1990s, both Teradyne and Hewlett-Packard identified new technologies that had enormous potential to cause new-market disruptions. As with most disruptive innovations, these technologies offered to provide smaller View Details
Keywords: by Clark Gilbert; Technology
  • 30 May 2018
  • What Do You Think?

Should Intellectual Property be Protected in International Trade?

trade in IP other than for purposes of national defense? First, it has proven difficult to do. Second, it can be argued that IP in the long run should benefit of the world’s inhabitants. To restrict its transfer or sharing across... View Details
Keywords: by James Heskett; Technology
  • 02 May 2012
  • What Do You Think?

Can the “Leadership Industry” Fulfill Its Promise?

industry in general fails in: (1) catering to customer desires for short courses that produce quick results, (2) emphasizing, and training for, ways of gaining self-knowledge, (3) providing laboratories for the application of passively... View Details
Keywords: by Jim Heskett
  • 26 Sep 2019
  • Research & Ideas

What Can the World’s Largest Refugee Camp Teach Us About the Meaning of Work?

residents and stay permanently. View Video With limited hope of resettlement on the horizon, many Rohingya have sunk deeper into despair. “You’re dealing with the trauma you experienced, with no distractions, no coping mechanism,” she... View Details
Keywords: by Danielle Kost
  • 05 Mar 2014
  • What Do You Think?

When Will the Next Dot.com Bubble Burst?

meeting room for that purpose at Flatiron Partners in New York. Companies in which Flatiron had invested scheduled the room, one after another, for their board meetings. In our case, we had moved our meeting to New York to discuss growth... View Details
Keywords: by James Heskett; Publishing; Retail
  • 02 Apr 2015
  • Research & Ideas

Digital Initiative Summit: The Business of Crowdsourcing

amazing amounts of free time. Put a problem in front of them, and they will participate." Lipstein said the combination of "cool data sets" and a social mission has led to... View Details
Keywords: by Dina Gerdeman
  • 30 May 2019
  • What Do You Think?

Is There a Distinctive West Coast Style of Management?

“Big Hairy Audacious Goals” (BHAGS) Were great places to work only for those who bought into the mission and the way things are done Often practiced a strategy of “Let’s just try a lot of stuff View Details
Keywords: by James Heskett; Education
  • 04 Apr 2008
  • What Do You Think?

Who Owns Intellectual Property?

a piece of intellectual property that was designed purposely to be co-opted by others wishing to incorporate it into their advertising. Organizations such as Apple, Gap, and American Express have promoted... View Details
Keywords: by Jim Heskett
  • 26 Mar 2008
  • Sharpening Your Skills

Sharpening Your Skills: Disaster!

hardships? Professor Nancy F. Koehn discusses lessons for leaders. Key concepts include: As the ship froze into place, Shackleton quickly overcame his own ego to reset the enterprise to focus on survival. Shackleton played to his strong suit View Details
  • 12 Jun 2006
  • Research & Ideas

The Promise of Channel Stewardship

take charge. Channel stewardship has two important outcomes. The primary (and obvious) purpose is to expand value for the steward's customers and bottom line. The main reason any partner would want to... View Details
Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products
  • 04 Mar 2002
  • Research & Ideas

Don’t Lose Money With Customers

series of articles and HBS Working Papers, he explores the process of how firms in business-to-business markets manage customer relationships. As a frame of reference, Narayandas explains that modern marketing occurs at three distinct... View Details
Keywords: by Peter K. Jacobs
  • 21 Nov 2012
  • Research & Ideas

What Health Care Managers Need to Know--and How to Teach Them

cost-controlled. This mission also requires resources. Development of faculty and curricular material such as case studies is very expensive." The conference is envisioned as the first of a series. Future... View Details
Keywords: by Paul Guttry; Health; Education
  • 19 Nov 2007
  • Lessons from the Classroom

Teaching The Moral Leader

was asked to develop and teach my own version of The Moral Leader. Q: Tell us about your version of the course. A: In my design, The Moral Leader is a 13-session seminar, an elective course taken by MBAs in their second year. The View Details
Keywords: by Sarah Jane Gilbert; Education
  • 07 Apr 2003
  • Research & Ideas

How the U.S. Army Develops Leaders

filled with peacekeeping, nation building, and a whole range of what we call "operations other than war." Not surprisingly, such confusion over roles and missions at... View Details
Keywords: by Martha Lagace
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