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Show Results For
- All HBS Web
(4,216)
- People (11)
- News (1,260)
- Research (1,870)
- Events (9)
- Multimedia (83)
- Faculty Publications (1,242)
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- 27 Jul 2019
- Op-Ed
Does Facebook's Business Model Threaten Our Elections?
its bullying and hate speech. You might consider a carve-out for smaller players to not overly burden innovation. The purpose would be to bring the same level of societal engagement to social media... View Details
Keywords: by George Riedel
- 15 Sep 2003
- Research & Ideas
The Lessons of New-Market Disruption
In the early 1990s, both Teradyne and Hewlett-Packard identified new technologies that had enormous potential to cause new-market disruptions. As with most disruptive innovations, these technologies offered to provide smaller View Details
- 01 Jun 2016
- What Do You Think?
When Business Performance Falters, is Culture Change the Fix?
organization’s mission and culture, and great places to work have been shown statistically to produce higher returns than the norm for an industry. Lou Gerstner, in reflecting... View Details
Keywords: by James L. Heskett
- 20 May 2016
- Op-Ed
World Health Organization Lacks Leadership to Combat Pandemics
Facility should rapidly deploy money in conjunction with the proposed WHO $100 million contingency fund for emergency outbreaks. Why not let the World Bank, with its broadening social mission under president (and former WHO executive) Jim... View Details
- 25 Jul 2005
- Research & Ideas
An Organization Your Customers Understand
becomes confused about its purpose and whom it is designed to serve. In popular marketing textbooks, students are taught that a customer is any person or organizational unit that plays a role in the... View Details
Keywords: by Robert Simons
- 05 Mar 2014
- What Do You Think?
When Will the Next Dot.com Bubble Burst?
meeting room for that purpose at Flatiron Partners in New York. Companies in which Flatiron had invested scheduled the room, one after another, for their board meetings. In our case, we had moved our meeting to New York to discuss growth... View Details
- 02 May 2012
- What Do You Think?
Can the “Leadership Industry” Fulfill Its Promise?
industry in general fails in: (1) catering to customer desires for short courses that produce quick results, (2) emphasizing, and training for, ways of gaining self-knowledge, (3) providing laboratories for the application of passively... View Details
Keywords: by Jim Heskett
- 25 Aug 2003
- Research & Ideas
Should You Sell Your Digital Privacy?
already so far on the wrong side of the issue that it might as well add the word "spammer" to its corporate mission statement. It's about offering its customers and prospects an identity that they... View Details
- 27 Sep 2004
- Research & Ideas
IBM Finds Profit in Diversity
were short, only six months (the groups are still active today), and their mission was clear: to explore the issues, opportunities, and strategies affecting their... View Details
Keywords: by David A. Thomas
- 04 May 2016
- What Do You Think?
What Does Boaty McBoatface Tell Us About Brand Control on the Internet?
Minister Johnson has a decision to make. He apparently has delayed it, perhaps waiting for interest to wane. But he did issue a statement saying that: “We want something that fits the mission and captures... View Details
- 07 Jun 2019
- Book
Are You a Digital Manager?
to thrive today, managers need to make sure team members can have an impact on an organization whose purpose they deeply care about. Lagace: You’ve spoken recently about the importance of building ecosystems. What do you mean? Hill: For... View Details
Keywords: by Martha Lagace
- 06 Sep 2011
- Research & Ideas
The Power of Leadership Groups for Staying on Track
Today's most successful leaders are focusing on sustaining superior performance by aligning people around mission and values and empowering leaders at all levels, while serving... View Details
Keywords: by Bill George
- 12 Oct 1999
- Research & Ideas
Value Judgments: Business Ethics Across Borders
part of the inauguration of the HBS Asia-Pacific Research Office. "In order to be effective, they must find ways to deal with differences in how people think about matters such as authority, fairness, responsibility, and even the... View Details
Keywords: by Judith A. Ross
- 19 Nov 2007
- Lessons from the Classroom
Teaching The Moral Leader
was asked to develop and teach my own version of The Moral Leader. Q: Tell us about your version of the course. A: In my design, The Moral Leader is a 13-session seminar, an elective course taken by MBAs in their second year. The View Details
- 04 Mar 2002
- Research & Ideas
Don’t Lose Money With Customers
series of articles and HBS Working Papers, he explores the process of how firms in business-to-business markets manage customer relationships. As a frame of reference, Narayandas explains that modern marketing occurs at three distinct... View Details
Keywords: by Peter K. Jacobs
- 07 Apr 2003
- Research & Ideas
How the U.S. Army Develops Leaders
filled with peacekeeping, nation building, and a whole range of what we call "operations other than war." Not surprisingly, such confusion over roles and missions at... View Details
Keywords: by Martha Lagace
- 23 Feb 2015
- Research & Ideas
How to Break the Expert’s Curse
Irish playwright George Bernard Shaw famously wrote, "He who can, does. He who cannot, teaches." But it's often more accurate to say, "He who can do can't teach." It's natural for novices to seek out experts for guidance. That's why many organizations adopt formal... View Details
- 30 Apr 2001
- Research & Ideas
New Paths to Success in Asia
papers, better teaching materials, mutually beneficial relationships with Asian companies, and more top-notch Asian students in our programs," notes Warren McFarlan. "We're in a much-foreshortened global economy today, where the... View Details
Keywords: by Alejandro Reyes & Deborah Blagg
- 31 Mar 2002
- Research & Ideas
You’re Wasting Your Employees! What You Can Do About It
Most managers today understand the strategic implications of the information-based, knowledge-driven, service-intensive economy. They know what the new game requires: speed, flexibility and continuous self-renewal. They even are... View Details
- 26 Sep 2019
- Research & Ideas
What Can the World’s Largest Refugee Camp Teach Us About the Meaning of Work?
residents and stay permanently. View Video With limited hope of resettlement on the horizon, many Rohingya have sunk deeper into despair. “You’re dealing with the trauma you experienced, with no distractions, no coping mechanism,” she... View Details
Keywords: by Danielle Kost