Managing People - Publications - Faculty & Research

10 Jul 2015
Blog Post

Can Entrepreneurship Be Taught?

Professor Jeffrey Bussgang has played a critical role in expanding Harvard Business School’s entrepreneurial offerings over the last few years. A Senior Lecturer at HBS and a General Partner at Flybridge Capital Partners, he is an expert in lean startups as well as... View Details

Web

Historical Data Visualization - Business History

Boston Consulting Group Trends Over Time Managing Distance Broadband Subscriptions per 100 People Trends Over Time Corporations Carrefour: Countries of Operation Trends Over Time Corporations Coca-Cola:... View Details

23 Apr 2012
Research & Ideas

How to Brand a Next-Generation Product

and motion sensor. But the researchers manipulated the experiment in two key ways. In some cases, participants were told that they were among several people taking pictures at the wedding, indicating a low-risk situation because if one... View Details

Keywords: by Carmen Nobel

04 Jan 2024
News

Great Heights

In 2019, after more than a decade scaling the heights of product management in Silicon Valley, Lisa Kostova (MBA 2009) decided to take on a different kind of climb. Over a sabbatical year, Kostova trained for and summited Denali, which, at 20,310 feet, is the tallest... View Details

Keywords: Amy Crawford

21 Jan 2009
First Look

First Look: January 21, 2009

Unethical Behavior.") Four laboratory studies show that people are more likely to overlook others' unethical behavior when ethical degradation occurs slowly rather than in one abrupt shift. Participants served in the role of... View Details

Keywords: Martha Lagace

19 Jan 2024
News

The Values and Virtues of a Quick Fix

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. Speed has gotten a pretty bad rap, says Anne Morriss (MBA 2004). The Silicon Valley mantra of moving fast and breaking things has led to waves of high-profile... View Details

23 Apr 2007
Research & Ideas

Are Great Teams Less Productive?

Learning promotes performance—is there any argument? Without learning, organizations, teams, and managers are stuck in yesterday's world. In fact, says Harvard Business School professor Amy Edmondson, there are built-in tensions between... View Details

Keywords: by Sarah Jane Gilbert

05 Apr 2004
Research & Ideas

Six Ways to Build Trust in Negotiations

What began as a misunderstanding about specifications and deadlines between a manager at RLX, a software development firm, and a manager at Impress, one of its clients, had escalated into a conflict charged... View Details

Keywords: by Deepak Malhotra

21 Aug 2013
Research & Ideas

What Went Wrong at J.C. Penney?

home goods. It was particularly well known for home goods and children's ware. And once the family went there, they also shopped for men's and women's apparel, which accounted for almost half of sales. They had a very strong private label program, and to their credit,... View Details

Keywords: by Jim Aisner; Retail

25 May 2011
HBS Case

QuikTrip’s Investment in Retail Employees Pays Off

flexibility: QuikTrip can easily transfer employees and managers from one store to another." QuikTrip makes decisions that increase costs in the short term but offer long-run benefits. For example, it invests in "relief... View Details

Keywords: by Julia Hanna; Retail

12 Jul 2011
First Look

First Look: July 12

the Use of Unverifiable Estimates in Required Goodwill Impairment Authors:Karthik Ramanna and Ross L. Watts Publication:Review of Accounting Studies (forthcoming) Abstract SFAS 142 requires managers to estimate the current fair value of... View Details

Keywords: Carmen Nobel

10 May 2010
Research & Ideas

What Top Scholars Say About Leadership

people you would expect to be most active in the field: scholars. "If we look at the leading research universities and at the business schools within them, the topic of leadership has been actually given fairly short shrift,"... View Details

Keywords: by Martha Lagace; Education

16 Feb 2010
Research & Ideas

The Outside-In Approach to Customer Service

employees is absolutely critical as companies strive for an outside-in perspective. If the organization does not have people who can explore, comprehend, and meet its customers' needs, the pursuit of customer-centricity is doomed from the... View Details

Keywords: by Sarah Jane Gilbert; Consumer Products

11 Jul 2017
First Look

First Look at New Ideas and Research, July 11

that’s essential for creativity and efficiency. Chopped-up schedules interrupt deep thinking, so people come to work early, stay late, or use weekends for quiet time to concentrate. And dysfunctional meeting behaviors are associated with... View Details

Keywords: Sean Silverthorne

Web

HBS Alumni Conference: Accelerating Climate Solutions - Alumni

Gradient Ventures Lauren Taylor Wolfe , Cofounder & Managing Partner, Impactive Capital This panel will highlight how we can effectively build the governance mechanisms for climate action. Thousands of companies have publicly announced... View Details

01 Dec 2019
News

Bridging the Gap

business and civic leaders helped the city clean up its act, but by the early 1980s, most of the smokestacks had shut down anyway, as manufacturing jobs moved out of the area. People left in droves. Visitors today see a different... View Details

Keywords: Julia Hanna; illustration by Josh Cochran; photographed by Melissa Golden; cross sector collaboration; local government; nonprofits; education; leadership; Administration of Economic Programs; Government

08 Oct 2008
Research & Ideas

Book Excerpt: A Sense of Urgency

organization off its complacent platform and into a good direction. But it didn't happen. Instead of mobilizing people into action, the crisis led many managers into making fewer decisions because they... View Details

Keywords: by John P. Kotter

30 Sep 2008
First Look

First Look: September 30, 2008

assumptions. The first is that people are more altruistic towards individuals that agree with them and the second is that people's well-being rises when other people share their personal opinions. The act of... View Details

Keywords: Martha Lagace

Article

What Do Nongovernmental Organizations Do?

By: Eric D. Werker and Faisal Z. Ahmand

Nongovernmental organizations are one group of players who are active in the efforts of international development and increasing the welfare of poor people in poor countries. Nongovernmental organizations are largely staffed by altruistic employees and volunteers... View Details

Keywords: Non-Governmental Organizations; Growth and Development; Welfare or Wellbeing; Poverty; Service Delivery; Crime and Corruption; Social Entrepreneurship; Decision Making; Resource Allocation; Product Development; Framework

Citation

Find at Harvard

Read Now

Blog

Making the Decision to Attend: Our Participants Share Their Stories

Applying to an HBS Executive Education program can be an important step in your development as a leader—a step you don't want to take lightly. When you are trying to decide whether to attend a program, keep in mind that you can draw on the experience of other View Details

Publications