Publications

Publications

Filter Results: (4,567) Arrow Down
Filter Results: (4,567) Arrow Down Arrow Up

Show Results For

Show Results For

← Page 87 of 4,567 Results →
  • Web

Making Strategic Trade-offs - Institute For Strategy And Competitiveness

customers. In every major value-adding step in the process of creating and selling home furnishing, IKEA has made different choices from the “traditional” home furnishings retailer. IKEA vs. Traditional... View Details
  • September–October 2013
  • Article

Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services

By: Jonathan R. Clark, Robert S. Huckman and Bradley R. Staats
The ongoing fragmentation of work has resulted in a narrowing of tasks into smaller pieces that can be sent outside the organization and, in many instances, around the world. This trend is shifting the boundaries of organizations and leading to increased outsourcing.... View Details
Keywords: Job Cuts and Outsourcing; Medical Specialties; Health Care and Treatment; Customer Focus and Relationships; Learning; Customer Satisfaction; Health Industry
Related
  • Web

Insights & Advice - Recruiting

Development (CPD) office shares practical tips to help you and your team thrive. Whether you work from home full-time or split your week between home and the office, success... View Details

    Controlling Versus Enabling

    Many firms can choose between an employment mode, in which the firm controls service provision by employing professionals, sales representatives or other types of agents, and an agency (or platform) mode, in which these agents take control... View Details

    • 30 May 2024
    • Research & Ideas

    Racial Bias Might Be Infecting Patient Portals. Can AI Help?

    Patients and physicians increasingly turned to digital platforms, like patient portal messaging, when COVID-19 made contact risky, but a new study of how providers managed the messaging surge suggests an uncomfortable downside: What if... View Details
    Keywords: by Ben Rand; Health
    • July 2014
    • Article

    Second-Opinion Pathologic Review is a Patient Safety Mechanism That Helps Reduce Error and Decrease Waste

    By: Lavinia Middleton, Thomas W. Feeley, Heidi W. Albright, Ronald Walters and Stanley Hamilton
    We have a crisis in health care delivery, originating from increasing health care costs and inconsistent quality-of-care measures. During the past several years, value-based health care delivery has gained increasing attention as an approach to control costs and... View Details
    Keywords: Pathology; Diagnostic Errors; Health Care and Treatment; Health Industry; North and Central America
    Related
    • 27 Jul 2020
    • Book

    Reflection: The Pause That Brings Peace and Productivity

    Many of us feel time-pressured, tethered to our smartphones so we can stay on top of work and home responsibilities. It can be tough to step off the daily merry-go-round, put... View Details
    Keywords: by Dina Gerdeman

      Joseph L. Bower

      JOSEPH L. BOWER, Donald K. David Professor Emeritus, has been a leader in general management at Harvard Business School for 51 years. He also served on the faculty of the Harvard Kennedy School during its first decade.  He has served in many administrative roles... View Details

      Keywords: home appliances; home appliances; home appliances; home appliances; home appliances; home appliances; home appliances; home appliances; home appliances; home appliances
      • 27 Apr 2016
      • Research & Ideas

      How the FBI Reinvented Itself After 9/11

      DBA 1973]), and launched a Strategic Execution Team to help the FIGs manage the balance between crime prevention and law enforcement. Mueller also finally started to home in on... View Details
      Keywords: by Carmen Nobel
      • Web

      Contact Us

      managing technology, routines, and communication. The HBS Career & Professional Development (CPD) office shares practical tips to help you and your team thrive. Whether you work from home full-time or split... View Details
      • 04 Apr 2023
      • Book

      Two Centuries of Business Leaders Who Took a Stand on Social Issues

      While shareholders still reign supreme at many companies, a widespread shift toward more responsible business practices is driving more leaders to take a stand on social and environmental issues today, says Harvard Business School Professor Geoffrey Jones. Jones... View Details
      Keywords: by Lane Lambert; Consumer Products; Fashion; Retail; Green Technology
      • December 2016 (Revised October 2018)
      • Case

      U.S. Digital Service

      By: Mitchell Weiss, Nick Sinai and Michael Norris
      Mikey Dickerson and Haley Van Dyck found themselves far from home and far from certain about where to take the U.S. Digital Service (USDS) next. In the summer of 2015, they had landed in London to meet with Mike Bracken, director of the United Kingdom’s Government... View Details
      Keywords: Public Entrepreneurship; Haley Van Dyck; Mikey Dickerson; United States Digital Service; Digital Services; Innovation Teams; Scaling Innovation; 18F; Presidential Innovation Fellows; Government Digital Service; Mike Bracken; Innovation Fellowships; Entrepreneurship; Government Administration; Innovation and Management; United States; United Kingdom
      Related
      • Research Summary

      Consumer's Relationships with Technologies

       

      Susan M. Fournier is involved with two lines of research investigating consumers' relationships with technological products. The first project (with Professor David Mick of the University of Wisconsin) concerns 'everyday technologies' such as... View Details

        U.S. Digital Service

        Mikey Dickerson and Haley Van Dyck found themselves far from home and far from certain about where to take the U.S. Digital Service (USDS) next. In the summer of 2015, they had landed in London to meet with Mike Bracken, director of the United Kingdom’s... View Details
        • Web

        Podcast - Business & Environment

        to Achieve Real Zero Carbon 07 JUN 2023 | Climate Rising In this first episode in a new series on companies setting and meeting net zero climate targets, Ashley Orgain, Chief Impact Officer at Seventh Generation, discusses why this View Details
        • 18 Dec 2012
        • First Look

        First Look: December 18

        directions of change on processing times. Using data from 283 hospitals, we find (1) high congestion increases a patient's hospital stay up to 28%, indicating inefficiencies from overloaded resources; (2) a... View Details
        Keywords: Carmen Nobel
        • 23 Sep 2015
        • HBS Seminar

        Ohad Barzilay, Tel Aviv University

        • Web

        South Asia - Global

        business issues, helping to build intellectual capital on this important region. Further, the IRC is home to an HBS style classroom, allowing for regional business leaders... View Details
        • Web

        Introduction – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

        HBS Home HBS Index Contact Us A New Vision An Essay by Professors Michel Anteby and Rakesh Khurana Next Introduction The Human Relations Movement: Harvard Business School and the Hawthorne Experiments (1924-1933) In the 1920s Elton Mayo,... View Details
        • 19 Dec 2023
        • Research & Ideas

        15 Podcast Episodes That Grabbed Listeners in 2023

        to innovate in the climate space, and shares his advice for those interested in careers in business and climate. Beyond Net Zero: How Seventh Generation Plans to Achieve Real Zero Carbon Ashley Orgain, chief... View Details
        Keywords: by Danielle Kost