Experiments - Publications - Faculty & Research

08 Jun 2011
Lessons from the Classroom

Twenty-first Century Skill: Trading Carbon Credits

Cap and trade has become an increasingly popular mechanism used by governments to induce green behavior among corporate polluters, with news emerging almost daily. Just recently New Jersey Governor Chris Christie withdrew his state from the Regional Greenhouse Gas... View Details

Keywords: by Julia Hanna; Energy; Utilities

March 2006
Background Note

Customer-Introduced Variability in Service Operations

By: Frances X. Frei

Presents a typology of customer-introduced variability and offers guidance on how to manage each type. Central to the ideas developed is how to mitigate the effects of the apparent trade-off between reducing variability and diminishing the service experience or... View Details

Keywords: Customers; Six Sigma; Consumer Behavior; Service Operations; Performance Efficiency

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31 Oct 2010
News

Leveraging Admissions Tests to Increase Financial Savvy

03 Aug 2016
News

How Self-Managed Companies Help People Learn on the Job

11 May 2020
Working Paper Summaries

Targeting High Ability Entrepreneurs Using Community Information: Mechanism Design in the Field

Keywords: by Reshmaan Hussam, Natalia Rigol, and Benjamin N. Roth

17 Sep 2013
News

How to Solve Onboarding’s Awkward Alienation Problem

22 Nov 2010
News

Harvard University Announces Appointment of Jeffrey R. Williams as Executive Director of Harvard Center Shanghai

Spring 2024
Article

One Aspirational Future for India’s Higher Education Sector

By: Tarun Khanna

Several recent encouraging experiments in Indian higher education suggest a plausible aspirational path toward a more salubrious future than that suggested by an otherwise struggling system. Four case studies of privately conceived and funded universities each exhibit... View Details

Keywords: Higher Education; Philanthropy and Charitable Giving; India

Citation

Read Now

11 Mar 2022
News

Remote Work Has Opened the Door to a New Approach to Hiring

August 2017 (Revised July 2019)
Case

GROW: Using Artificial Intelligence to Screen Human Intelligence

By: Ethan Bernstein, Paul McKinnon and Paul Yarabe

Over 10% of all 2017 university graduates in Japan used GROW, an artificial intelligence platform and mobile app developed by Tokyo-based people analytics startup IGS, to recruit for a job. This case puts participants in the shoes of IGS founder and CEO Masahiro... View Details

Keywords: Big Data; Artificial Intelligence; Talent and Talent Management; Recruitment; Selection and Staffing; Human Resources; Information Technology; AI and Machine Learning; Analytics and Data Science; Financial Services Industry; Air Transportation Industry; Advertising Industry; Manufacturing Industry; Technology Industry; Japan

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Program

Managing Health Care Delivery

effective teamwork Learn tools and techniques for designing and managing successful organizations Expand your personal and professional network Extend your network by living and working with accomplished executives from across the globe who possess deep and varied... View Details

Keywords: Health Care; Health Care

21 Aug 2014
News

Teams’ practice facilities turn into money-makers

11 Jul 2018
Video

Unite, Serve, Lead: African Americans at Harvard Business School

6:30 PM – 8:30 PM EDT, 16 Apr 2019
Career Events

Connect with HBS in Charlotte: Renew Your Work & Life

Connect with HBS and fellow alumni and explore four elements that are always active during career and life decision-making. You will experience a hands-on workshop to explore what work life issues are most in need of your attention at this moment in your life. You will... View Details

10 Jul 2023
In Practice

The Harvard Business School Faculty Summer Reader 2023

entertaining experience during my leisure time. With this thoughtfully curated selection, I look forward to expanding my knowledge, gaining fresh perspectives, and finding moments of relaxation throughout the summer. Hise Gibson is a... View Details

Keywords: by Dina Gerdeman

August 2010 (Revised December 2016)
Case

Kaweyan: Female Entrepreneurship and the Past and Future of Afghanistan

By: Geoffrey Jones and Gayle Tzemach Lemmon

Explores the challenges of female entrepreneurship in Afghanistan through the case of Kemeli Sediqi, who built a business under the Taliban, and founded a consultancy in 2004. The case positions Sediqi's experiences against the background of Afghanistan's turbulent... View Details

Keywords: Opportunities; Social Entrepreneurship; Problems and Challenges; Welfare; Gender; Afghanistan

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