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  • 05 May 2022
  • Blog Post

Celebrating Asian American & Pacific Islander Heritage Month at HBS

and diversity of the AAPI experience and inspire hope for a world of empathy, compassion, and courage. Keven Wang (MBA 2022) October 31, 2001. For the first time in my life, I stepped foot onto a land I did not call my own. To give me a... View Details
  • 10 Jul 2023
  • In Practice

The Harvard Business School Faculty Summer Reader 2023

entertaining experience during my leisure time. With this thoughtfully curated selection, I look forward to expanding my knowledge, gaining fresh perspectives, and finding moments of relaxation throughout the summer. Hise Gibson is a... View Details
Keywords: by Dina Gerdeman
  • Program

Managing Health Care Delivery

effective teamwork Learn tools and techniques for designing and managing successful organizations Expand your personal and professional network Extend your network by living and working with accomplished executives from across the globe who possess deep and varied... View Details
Keywords: Health Care; Health Care
  • Program

Strategy: Building and Sustaining Competitive Advantage

Attendance by multiple company representatives will foster teamwork and amplify the program's impact. Learning and Living at HBS When you participate in an Executive Education program on the HBS campus, you enter an immersive experience... View Details
  • 05 Jul 2023
  • HBS Case

What Kind of Leader Are You? How Three Action Orientations Can Help You Meet the Moment

based on their past experience ... and then the context shifts, and they try to apply the same recipe, and it fails.” The analysis stems from one of Raffaelli’s core research interests: the qualities of leaders who successfully reinvent... View Details
Keywords: by Ben Rand
  • 05 Oct 2018
  • Blog Post

The Reflective Leader

2010-2013. Since graduating, Les has experienced firsthand the global alumni network and the resources available to students and graduates alike. We caught up with Les to learn about the concept of lifelong learning at HBS and his View Details
  • Article

Understanding the Advice of Commissions-Motivated Agents: Evidence from the Indian Life Insurance Market

By: Santosh Anagol, Shawn Cole and Shayak Sarkar
We conduct a series of field experiments to evaluate the quality of advice provided by life insurance agents in India. Agents overwhelmingly recommend unsuitable, strictly dominated products, which provide high commissions to the agent. Agents cater to the beliefs of... View Details
Keywords: Advice; Customers; Insurance; Service Operations; Motivation and Incentives; Ethics; India
Related
  • April 2023 (Revised February 2024)
  • Case

AI Wars

By: Andy Wu, Matt Higgins, Miaomiao Zhang and Hang Jiang
In February 2024, the world was looking to Google to see what the search giant and long-time putative technical leader in artificial intelligence (AI) would do to compete in the massively hyped technology of generative AI. Over a year ago, OpenAI released ChatGPT, a... View Details
Keywords: AI; Artificial Intelligence; AI and Machine Learning; Technology Adoption; Competitive Strategy; Technological Innovation
Related
  • 23 Sep 2021
  • News

How Bubble Is Building a Marketplace Focused on Health Foods

  • Clubs

Partners' Club

  • 17 Mar 2022
  • Video

HBS Case Studies: Entrepreneurs of the Middle East and North Africa

  • 2023
  • Working Paper

An Experimental Design for Anytime-Valid Causal Inference on Multi-Armed Bandits

By: Biyonka Liang and Iavor I. Bojinov
Typically, multi-armed bandit (MAB) experiments are analyzed at the end of the study and thus require the analyst to specify a fixed sample size in advance. However, in many online learning applications, it is advantageous to continuously produce inference on the... View Details
Keywords: Analytics and Data Science; AI and Machine Learning; Mathematical Methods
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  • April 12, 2023
  • Article

Using AI to Adjust Your Marketing and Sales in a Volatile World

By: Das Narayandas and Arijit Sengupta
Why are some firms better and faster than others at adapting their use of customer data to respond to changing or uncertain marketing conditions? A common thread across faster-acting firms is the use of AI models to predict outcomes at various stages of the customer... View Details
Keywords: Forecasting and Prediction; AI and Machine Learning; Consumer Behavior; Technology Adoption; Competitive Advantage
Related
  • 22 Jul 2014
  • Blog Post

From FIELD to Field, Putting What I’ve Learned at HBS into Practice

“Umm ” The FIELD (Field Immersion Experiences for Leadership Development) curriculum provided me an incredible opportunity to learn leadership skills not only in the classroom, but also through practical View Details
Keywords: Entrepreneurship; Technology
  • Program

Growing as a Purposeful Leader

create an environment that can unleash the potential of your organization. In parallel, the program will guide you in a profoundly personal exploration that builds your self-awareness and emotional intelligence, delving into the core of your View Details
  • 02 Jan 2024
  • Research & Ideas

10 Trends to Watch in 2024

The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details
Keywords: by Rachel Layne
  • 21 Nov 2023
  • Research & Ideas

Employee Negativity Is Like Wildfire. Manage It Before It Spreads.

may impact their work and even lead them to consider leaving the company, leaders need to find ways to reduce anxiety within the organization to help employees cope with the situation. “The experience of negative emotions at the... View Details
Keywords: by Kristen Senz
  • August 2017 (Revised July 2019)
  • Case

GROW: Using Artificial Intelligence to Screen Human Intelligence

By: Ethan Bernstein, Paul McKinnon and Paul Yarabe
Over 10% of all 2017 university graduates in Japan used GROW, an artificial intelligence platform and mobile app developed by Tokyo-based people analytics startup IGS, to recruit for a job. This case puts participants in the shoes of IGS founder and CEO Masahiro... View Details
Keywords: Big Data; Artificial Intelligence; Talent and Talent Management; Recruitment; Selection and Staffing; Human Resources; Information Technology; AI and Machine Learning; Analytics and Data Science; Financial Services Industry; Air Transportation Industry; Advertising Industry; Manufacturing Industry; Technology Industry; Japan
Related
  • 15 Aug 2024
  • Blog Post

Learning from Mistakes and Leveraging Personal Experiences: Tiffany Kent (MBA 2001)

pivot, layoff, and career choice has underscored for me the importance of planning, learning from mistakes, and leveraging personal experiences to find meaning and purpose. If I had any advice for HBS students today, it would be to look... View Details
Keywords: All Industries
  • 13 Feb 2024
  • Research & Ideas

Breaking Through the Self-Doubt That Keeps Talented Women from Leading

to draw more women to apply: Make it easier for candidates to know whether they are qualified. Instead of using vague language about the experience or skills candidates need in job postings, be more precise about expected qualifications.... View Details
Keywords: by Kara Baskin