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  • 05 Jun 2000
  • What Do You Think?

What’s Happening to Our Patience?

meet product and service providers more than halfway on this issue? One respondent is convinced that "patience is a frontier of competition." If this is true, there may be a real competitive advantage awaiting the Internet-based... View Details
Keywords: by James Heskett
  • 04 Nov 2014
  • First Look

First Look: November 4

argument in neoinstitutional theory. After our analysis, we introduce the papers in the special issue that, collectively, reflect diverse and sophisticated research interest in the topic of SOMNCs.... View Details
Keywords: Sean Silverthorne
  • 19 Jan 2022
  • In Practice

7 Trends to Watch in 2022

gender, and class. Over the past five years, the energy of social movements like Black Lives Matter and #MeToo has made power sharing across race, gender, and class—and their... View Details
Keywords: by HBS News
  • 20 Oct 2009
  • First Look

First Look: October 20

a diverse body of stakeholders and incorporate their interests and ideas. However, this also introduces many new challenges. The author identifies key properties that such... View Details
Keywords: Martha Lagace
  • 07 Jul 2003
  • Research & Ideas

The Organizational Model for Open Source

the open source community are often intrinsically motivated. It is important to realize, however, that hackers are a diverse group. I have interviewed hobbyists, students, academics, software professionals, View Details
Keywords: by Mallory Stark
  • 03 Feb 2011
  • What Do You Think?

Are We Going “Back to the Future” In Researching Management?

leading virtually and globally." Other suggestions were for more investigation of topics such as "ethical leadership and inclusive growth" (Praveen Zala), the... View Details
Keywords: Re: James L. Heskett
  • 01 Aug 2019
  • What Do You Think?

Has the Twitter Age Left the Case Method Behind?

up in class.” But Jan G countered, “With proper facilitation, the learning you mention, of valuing diverse experiences, thought patterns and viewpoints for the corporation, should naturally happen Which... View Details
Keywords: by James Heskett; Education
  • 02 Jul 2014
  • What Do You Think?

Are Today’s Business Heroes Challenging Our Ideas About Leadership?

they: (1) are special, (2) are entrepreneurs first and leaders second, (3) or represent a kind of leadership important for only one phase of the longer-term development of a business. Comments did suggest, however, that some ideas about... View Details
Keywords: by James Heskett
  • 03 Mar 2003
  • Research & Ideas

The Ingredients of a Deal Disaster

Experienced negotiators are generally comfortable working out the terms of an economic contract: They bargain for the best price, haggle over equity splits, and iron out detailed exit clauses. But these same seasoned professionals often... View Details
Keywords: by Ron S. Fortgang, David A. Lax & James K. Sebenius
  • 14 May 2009
  • Sharpening Your Skills

Sharpening Your Skills: Managing Teams

Organizations stand to benefit when ideas are cross-fertilized and diverse individuals learn to work together. "Outsiders" can introduce valuable ideas. Learning and execution... View Details
Keywords: Re: Multiple Faculty
  • 04 Dec 2012
  • First Look

First Look: December 4

creativity. These findings have theoretical and practical implications for research in workplace diversity and creativity. The Microwork Solution: A New Approach to Outsourcing... View Details
Keywords: Carmen Nobel
  • 25 Oct 2012
  • Research & Ideas

Developing the Global Leader

world." Being able to overcome the dominant thinking at headquarters. "Leadership has to lean in favor of nondominant thinking," says George. "That requires a tremendous amount of intercultural empathy and a passion... View Details
Keywords: by Julia Hanna
  • 31 Jul 2015
  • Research & Ideas

The Faculty Reader: Who is Reading What This Summer?

“what would I have done in that situation?” Interesting and diverse characters, great acting, and multiple story lines made for compelling viewing. Rosabeth Moss Kanter On my... View Details
Keywords: by Carmen Nobel; Information; Publishing
  • September 2020 (Revised September 2021)
  • Supplement

Student Success at Georgia State University (B)

By: Michael W. Toffel, Robin Mendelson and Julia Kelley
This is a supplement to the Student Success at Georgia State University (A) case. The (B) case includes the results of a randomized control trial that Georgia State conducted to test education technology start-up AdmitHub’s chatbot solution as a strategy for improving... View Details
Keywords: Education; Higher Education; Learning; Curriculum and Courses; Demographics; Diversity; Ethnicity; Income; Race; Values and Beliefs; Leadership; Goals and Objectives; Measurement and Metrics; Operations; Organizations; Mission and Purpose; Organizational Culture; Outcome or Result; Performance; Performance Effectiveness; Performance Evaluation; Performance Improvement; Planning; Strategic Planning; Social Enterprise; Nonprofit Organizations; Social Issues; Wealth and Poverty; Equality and Inequality; Information Technology; Digital Platforms; Education Industry; Atlanta
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Toffel, Michael W., Robin Mendelson, and Julia Kelley. "Student Success at Georgia State University (B)." Harvard Business School Supplement 621-039, September 2020. (Revised September 2021.)
  • 08 Dec 2015
  • Research & Ideas

You Won't Make It If You Fake It

leadership experiences before they are prepared for major leadership assignments. Through these processes, they learn about themselves and how to lead diverse people through complex challenges. Look at the... View Details
Keywords: by Bill George
  • 23 Apr 2008
  • Op-Ed

The Gap in the U.S. Treasury Recommendations

firm's actions were threatening the system. A newly formed prudential regulator would regulate financial institutions that had some type of explicit government guarantee such as deposit insurance. In that role it would supersede existing bank View Details
Keywords: by Dwight Crane; Banking; Construction; Real Estate; Financial Services
  • 25 Nov 2013
  • Research & Ideas

Hiding From Managers Can Increase Your Productivity

attention and sometimes it wouldn't." Bernstein elaborates on this concept in the paper "Seeing Too Much: Too Much in Sight or Too Little Insight?" The paper was chosen for inclusion in the... View Details
Keywords: by Carmen Nobel; Manufacturing
  • 07 Feb 2005
  • Research & Ideas

How “Career Imprinting” Shapes Leaders

prior career imprint "worked," enhancing the likelihood that it will be invoked again. Here, there is yet another lesson: Recognize the potential for "groupthink" that can emerge from working and interacting with... View Details
Keywords: by Mallory Stark
  • 29 Apr 2020
  • Book

The Key to Powerful Social Change: Small Villages

Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to... View Details
Keywords: by Dina Gerdeman
  • 23 Apr 2001
  • Research & Ideas

The Gulf: It’s a Family Affair

succeeding generations have an easier time adapting to their environment. My advice to families in business is to run a very professional business. Take pride in your traditions; at the same time encourage entrepreneurship. Encourage View Details
Keywords: by Wendy Guild & Andrea Schulman
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