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  • All HBS Web  (2,448)
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    • News  (418)
    • Research  (1,697)
    • Events  (11)
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  • All HBS Web  (2,448)
    • People  (3)
    • News  (418)
    • Research  (1,697)
    • Events  (11)
    • Multimedia  (6)
  • Faculty Publications  (677)
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  • 05 Dec 2013
  • What Do You Think?

Is Walmart Defying Economic Gravity?

information-driven model by gaining a better understanding of product and customer relationships." Dean Vella cited Walmart's innovation in supply chain management and sustainability as ways in which it is reducing the friction... View Details
Keywords: by James Heskett; Retail
  • 01 Jun 2012
  • News

Think Locally, Act Globally

integration.” Within two years of buying out Zain, operating in Africa as Airtel, Bharti has added more than 14 million new mobile customers (for a current total exceeding 50 million), while investing approximately US$1 billion in network... View Details
Keywords: Garry Emmons; Telecommunications; Information
  • 01 Dec 2015
  • News

Complements to the Case Method

collaborate on beer design, pricing, and packaging, as well as on decisions concerning manufacturing and marketing. After each round, reports are generated that include balance sheets, customer beer preferences, and ways in which the... View Details
  • 14 Aug 2007
  • First Look

First Look: August 14, 2007

Beers at the Millennium Harvard Business School Case 706-518 At the time of the millennium, diamond demand was threatened by an increasing awareness among jewelry customers that diamond production and trading in some countries was being... View Details
Keywords: Martha Lagace
  • 22 Feb 2022
  • News

Ink: Bringing Purpose to Life

workforce, benefiting the community while also getting closer to its customer base and spurring innovation. But idealized win-win solutions such as these are both difficult and relatively uncommon. Many... View Details
Keywords: Publishing Industries (except Internet); Information
  • January 2022 (Revised August 2022)
  • Case

Hello Heart: The Next Generation of Chronic Disease Management Apps

By: Ariel D. Stern and Danielle Golan
Hello Heart, a hypertension management app debated whether to go deep and cover other heart conditions, or to expand its solution to other chronic conditions. View Details
Keywords: Health; Health Care and Treatment; Information Technology; Mobile and Wireless Technology; Analysis; Business Startups; Transition; Customer Focus and Relationships; Customer Satisfaction; Decision Making; Demographics; Design; Entrepreneurship; Venture Capital; Technological Innovation; Growth and Development Strategy; Product Launch; Product Design; Product Development; Business Strategy; Competitive Strategy; Competitive Advantage; Customization and Personalization; Business Growth and Maturation; Business Model; Strategy; Applications and Software; Health Industry; Technology Industry; Israel; United States
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Stern, Ariel D., and Danielle Golan. "Hello Heart: The Next Generation of Chronic Disease Management Apps." Harvard Business School Case 622-061, January 2022. (Revised August 2022.)
  • Web

Leadership, Ethics, and Corporate Accountability Course | HBS Online

by: completing any three courses within either subject area to earn a Certificate of Specialization Learn More about what you earn Syllabus 5 Modules, 40-50 Hours Download full syllabus 12-16 hrs Module 1 - 2 Weeks Delivering on Responsibilities to View Details
  • 21 Mar 2011
  • Research & Ideas

Are We Thinking Too Little, or Too Much?

map out 'if you want to do this, then you should do this and not that,' making lists of the pros and cons and making a decision based on which list is longer, and so on." However, there has been little research that considers the... View Details
Keywords: by Carmen Nobel
  • Web

Impact Stories - Business & Environment

continue to address environmental problems in my current work." Heather March Takle MBA 2006 | Launching a Career in Clean Energy "pathZERO Energy is on a mission to help commercial & industrial customers get to zero net energy. Energy is... View Details
  • 06 Oct 2011
  • What Do You Think?

How Will the ‘Moneyball Generation’ Influence Management?

analysis. Many of them could be regarded as "indirect" performance measures, presumably of interest to managers and the investment analysts who regularly examine their work. They included such things as the proportion of new business referred by existing... View Details
Keywords: by James Heskett
  • Profile

Kevin Nazemi

Kevin Nazemi chose Microsoft after graduation from MIT for the chance to turn a small market presence into something much bigger. “When I arrived, our Customer Relationship Management (CRM) product had almost no traction in the U.S.,”... View Details
  • 01 Dec 2015
  • News

Multimedia Simulation Provides Real-World Reality Check

four of these teams are then aggregated into an industry. Team members study data and collaborate on beer design, pricing, and packaging, as well as on decisions concerning manufacturing and marketing. After each round, reports are generated that include balance... View Details
  • 01 Jun 2015
  • News

Case Study: Sneak Peak

moving off the shelf fast enough to yield $1 million, you probably have a consumer-marketing problem more than a financing problem. Do you know how well your product is moving off the shelf? It is easy to think you are succeeding based on... View Details
Keywords: Whole Foods; Beverage and Tobacco Product Manufacturing; Manufacturing; Food and Beverage Stores; Retail Trade
  • 05 Sep 2012
  • First Look

First Look: September 5

creative thinking yields possibilities, or hypotheses, and rigorous analysis tests them. They should ask what must be true for a given possibility to succeed-and explore whether those conditions hold. Read the article:... View Details
Keywords: Sean Silverthorne
  • 01 Sep 2009
  • News

E Ink’s Wild Ride

percent a year and is poised on the cusp of enormous change. In June, Prime View International (PVI) signed an agreement to acquire E Ink for about $215 million. Based in Taipei, Taiwan, PVI is E Ink’s largest View Details
Keywords: Julia Hanna; e-books; e-reading; News, Library, Internet, and Other Services; Information; Computer and Electronic Product Manufacturing; Manufacturing
  • Web

Systems for Scaling Ventures (SSV) - Course Catalog

on informal interactions to develop their offers, connect with customers and investors, and launch operations. Upon entering the growth stage, scaling ventures introduce, often of necessity, increasingly formal management systems to... View Details
  • 20 Dec 2004
  • Research & Ideas

How an Order Views Your Company

Thanks to the Internet, customer management software, and the success of Dell, the concept of order management and customer focus has proven profitable for those companies that have embraced it. They... View Details
Keywords: by Sarah Jane Johnston
  • 26 Jul 2016
  • First Look

July 26, 2016

data from hospitals, we examine mispricing via "upcoding," which involves misclassifying ailment severity. Archival analysis indicates less stringent regulatory enforcement of upcoding for beneficent nonprofit hospitals, defined... View Details
Keywords: Sean Silverthorne
  • 05 Feb 2013
  • First Look

First Look: Feb. 5

firm's decision to emphasize a particular strategic orientation can depend on its competitors' orientation choices. Based on two studies of customer, technology, and production orientations, we show that the emphasis a firm places on a... View Details
Keywords: Sean Silverthorne
  • 15 Jun 2021
  • News

Case Study: Inside Story

backing from Bling Capital, DCM, and Precursor Ventures. Saga grew its initial customer base during the pandemic as families searched for ways to stay connected across the distance, Lin says. Through the... View Details
Keywords: Jen McFarland Flint; Motion Picture and Sound Recording Industries; Information
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