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  • All HBS Web  (4,541)
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  • 20 Aug 2007
  • Research & Ideas

HBS Cases: Using Investor Relations Proactively

financial communication. A so-called Broker Book compiles the top 10 analysts' views on BP's performance and targets, as well as the industry overall, on a quarterly basis. MacLeod now wanted to make sure this information was not only... View Details
Keywords: by Martha Lagace; Energy; Utilities
  • 07 Feb 2005
  • Research & Ideas

How “Career Imprinting” Shapes Leaders

decision making of future leaders in many respects. Indeed, the genesis for this book began with this very observation. In 1993, I had witnessed significant help-giving and receiving between CEOs who were all trying to get their young... View Details
Keywords: by Mallory Stark
  • 02 Apr 2014
  • What Do You Think?

Has the Post-Capitalist Economy Finally Arrived?

"new economy." Warren Buffett was telling us that we had not—that real assets, book value, and good brands still mattered—but many didn't believe him. Now questions are again arising about whether we are about to experience a... View Details
Keywords: by James Heskett; Service
  • 13 Oct 2003
  • Research & Ideas

How to Pick Managers for Disruptive Growth

We suspect that the mistakes happen when firms choose managers at any level—from CEO to business unit head to project manager—based on what we call "right stuff" thinking, borrowing the term from Tom Wolfe's famous book and the... View Details
Keywords: by Michael Raynor
  • 24 Jun 2002
  • Research & Ideas

Building ’Brandtopias’—How Top Brands Tap into Society

marketing seminar on May 8, is part of a forthcoming book that focuses on identity brands that deliver extraordinary customer value over time. The most powerful brands are those that are able to transverse disruptive cultural shifts.—... View Details
Keywords: by Martha Lagace
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

the privilege of collecting loyalty card customer data. As former Tesco CEO Sir Terry Leahy put it in his recent book referring to the 1 percent loyalty discount: "It was a thank you, pure and simple." Can such small rewards... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 06 Aug 2018
  • Research & Ideas

Supersmart Manufacturing Tools are Lowering Prices on TVs, Bulbs, and Solar Panels

tell,” was how Michael Polanyi described it in his book Personal Knowledge in 1958. Sharing tacit knowledge is obviously harder, and that’s why it is often extremely valuable. Knowledge gets embedded in tools when machine makers distill... View Details
Keywords: by Sean Silverthorne; Manufacturing; Electronics
  • 07 Apr 2015
  • First Look

First Look: April 7

many users but also multiple types of users. For example, it's not enough that many customers want to book taxis by smartphone. Drivers must also be willing to accept smartphone bookings. Harvard Business School professor Ben Edelman has... View Details
Keywords: Sean Silverthorne
  • 31 Aug 2010
  • First Look

First Look: August 31

theoretical conclusion based on the historical experiences of business groups built up by the British-based trading companies with their eighteenth- and nineteenth-century origins comes close to mainstream assessments reached by the research on business groups in... View Details
Keywords: Sean Silverthorne
  • 10 Aug 2010
  • First Look

First Look: August 10

recreates itself in response to new technologies and consumer needs, this major player is considering focusing on its principal business of concert booking and related revenue or moving forward with its efforts to take advantage of new... View Details
Keywords: Martha Lagace
  • 15 Jan 2013
  • First Look

First Look: January 15

two different sites using the hospital's existing cost system and a proposed new system based on time-driven activity-based costing. Purchase this case:http://hbr.org/search/112086-PDF-ENG The Atavist: Reinventing the Book Khaire, Mukti,... View Details
Keywords: Sean Silverthorne
  • 10 Mar 2009
  • First Look

First Look: March 10, 2009

perspective on the current global "descent of money." Book Link: http://us.penguingroup.com/nf/Book/BookDisplay/ 0,,9781440653995,00.html?The_Ascent_of_Money_Niall_Ferguson Optimal Life-Cycle Investing with Flexible Labor... View Details
Keywords: Martha Lagace
  • 15 Mar 2016
  • First Look

March 15, 2016

examples—GE, Mahindra & Mahindra, Hasbro, IBM, United Rentals, and Tata Consultancy Services—and testimonies of leaders who have successfully used this framework, this book solves once and for all the practical dilemma of how to align... View Details
  • 20 May 2008
  • First Look

First Look: May 20, 2008

representation in policy formulation; and c) accountability in implementation. Examples are drawn from the experiences of South Africa and Brazil. Several preliminary factors are identified that may enhance policy learning, while acknowledging the constraints of... View Details
Keywords: Martha Lagace
  • 21 Aug 2006
  • Research & Ideas

How Europe Wrote the Rules of Global Finance

twentieth century, orthodox in the middle, and heretical again at the end? The more I thought about the question, the more I realized that its answer must be fundamental to our understanding of the history of international capitalism. I decided to write a View Details
Keywords: by Ann Cullen
  • 20 Oct 2009
  • First Look

First Look: October 20

and currency crises—is a crucial aspect to making informed managerial decisions. The cases in this book have been designed to give students an appreciation of the critical role of institutions and policies in affecting patterns of... View Details
Keywords: Martha Lagace
  • 30 Jun 2015
  • First Look

First Look: June 30, 2015

"owners"; and (8) knowing that their current beliefs about the future of services are wrong, great service leaders build agile service organizations that learn, innovate, and adapt. The book explores the ideas and leadership... View Details
Keywords: Carmen Nobel
  • 02 Aug 2011
  • First Look

First Look: August 2

progress and enhance inner work life every day. The book shows how to remove obstacles to progress, including meaningless tasks and toxic relationships. It also explains how to activate two forces that enable progress: 1) catalysts—events... View Details
Keywords: Sean Silverthorne
  • 18 Aug 2009
  • First Look

First Look: August 18

repurchases, consistent with repurchases representing less of a commitment. The End of the Great Man Authors:Scott A. Snook and Rakesh Khurana Publication:In The Essential Bennis. Jossey-Bass, 2009 Publisher's book link:... View Details
Keywords: Martha Lagace
  • 20 Mar 2012
  • First Look

First Look: March 20

either system can lead to the subversion of expected relationships in the other. This book rejects the simple equation of capitalism with markets or with trade, in favor of a three-level system that embraces factor markets as well those... View Details
Keywords: Sean Silverthorne
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