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  • 20 May 2013
  • Op-Ed

Making America an Industrial Powerhouse Again

physical location, each center must engage academic and industrial partners from around the country. It's all about leveraging talent: Global competitive advantage does not come from better machines, better software, or even better... View Details
Keywords: by Gary Pisano; Manufacturing
  • 05 May 2003
  • What Do You Think?

Is This a Golden Era for Marketing Productivity?

respondents concerned the misuse of such techniques. As Tom Henkel put it, "I'm sure the same companies that wasted time and money on poorly designed surveys and focus groups will engage in similarly misguided neuroscience and... View Details
Keywords: by James Heskett
  • 15 Dec 2014
  • Research & Ideas

Deconstructing the Price Tag

says. "When you make yourself vulnerable, people like you more." Buell hopes the research findings get company executives thinking about finding ways to engage more openly with consumers in general as a potential way of piquing... View Details
Keywords: by Dina Gerdeman; Retail
  • 27 Jul 2011
  • Research & Ideas

Customer Loyalty Programs That Work

motor vehicles registries. In the digital era, retailers have myriad ways to collect, store, and slice-and-dice customer data. "The more information you can get and the better you can deal with it, the better you can become at providing services for the... View Details
Keywords: by Maggie Starvish; Retail
  • 25 Oct 2016
  • First Look

October 25, 2016

approach to sales, including the sales team's composition, compensation, and incentive structure. Over time, Oversight had engaged in a variety of channel partnerships, and some were more successful than others. The case examines the... View Details
Keywords: Sean Silverthorne
  • 12 Dec 2019
  • Research & Ideas

How to Turn Down the Boil on Group Conflict

the other side was engaging in purposeful obstructionism. “How we attribute motives to other people becomes distorted when we stop thinking of them as individuals and instead move to a framework of ‘us versus them.’” “There’s a lot... View Details
Keywords: by Michael Blanding
  • 06 Sep 2017
  • What Do You Think?

Summing Up: What Are the Limits of CEO Activism?

don’t think it’s possible to formulate a rule that applies in every such situation.” He went on to say, “The scariest part of this for me is that leaders are coming under fire increasingly for what they didn’t say and didn’t do members of some movements might boycott,... View Details
Keywords: by James Heskett
  • 20 Aug 2014
  • Research & Ideas

Dragging Patent Trolls Into the Light

for every $2 billion or so in cash holdings, a company was six times more likely to be sued by an NPE. Furthermore, they found that NPEs tend to go after firms that have small legal teams, or those engaged in other (non-IP-related)... View Details
Keywords: by Michael Blanding; Legal Services
  • 16 Jun 2014
  • Research & Ideas

The Unfulfilled Promise of Educational Technology

that, especially in urban school districts, excellence is found in pockets—terrific schools in underperforming districts or engaging classrooms in terrible schools—but that high performance is lacking across entire school systems.... View Details
Keywords: by Michael Blanding; Education
  • 07 Oct 2002
  • Research & Ideas

What Leaders Need to Do To Restore Investor Confidence

recommendations being made to restore trust? A: I think a lot of the recommendations will turn out to be helpful—whether it's trying to either ensure rotation of engagement partners (which we've had for quite some time now) or,... View Details
Keywords: by Harvard Management Update
  • 10 Dec 2001
  • Research & Ideas

Governance in India and Around the Globe

Tarun Khanna and Krishna Palepu are engaged in an ongoing project focused on understanding the convergence (or lack thereof) of corporate governance practices worldwide. That is, rules-on-books regarding corporate governance appear to... View Details
Keywords: by Tarun Khanna & Krishna Palepu; Technology
  • 12 Feb 2013
  • First Look

First Look: Feb. 12

engage in a trueware strategy-i.e., truthfully preannounce development plans. We show that an interplay between competitive-related and demand-related considerations is what allows trueware to emerge as an equilibrium in the absence of... View Details
Keywords: Sean Silverthorne
  • 09 Feb 2018
  • Research & Ideas

Big Hits: The Best of the 2018 Super Bowl Ads

partisanship, and/or conscious neglect, as they presented their brands as heroic substitutes stepping in to provide services (e.g., clean water, cancer research funding) traditionally provided by nations, states, and/or NGOs. Click to watch. Still others such as Sprint... View Details
Keywords: Re: Multiple Faculty; Telecommunications
  • 06 Dec 2006
  • Op-Ed

India Needs to Encourage Trade with China

some tensions, they also haven't engaged in a multidecade "deep freeze" in relations recently. And there are plenty of Spanish speakers in the U.S. to lubricate the relationship with Mexico, far more than Mandarin speakers in... View Details
Keywords: by Tarun Khanna
  • 16 Jul 2001
  • Research & Ideas

How to Compete Like a Judo Strategist

importance of being prepared to "pulse" or flexibly engage new issues as they arise. By being constantly prepared to make quick adjustments in response to new competitive situations, Ballmer believes that Microsoft, a company... View Details
Keywords: by David B. Yoffie & Mary Kwak
  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

low-quality users on side M, even though some would be willing to pay the platform access prices. Platforms are more likely to engage in exclusion of low-quality M users when W users place more value on the average quality and less value... View Details
Keywords: Martha Lagace
  • 31 May 2016
  • First Look

May 31, 2016

Experimental Social Psychology Visual Attention to Powerful Postures: People Reflexively Avert Their Gaze from Nonverbal Dominance Displays By: Holland, Elise, Elizabeth Baily Wolf, Christine Looser, and Amy Cuddy Abstract—This paper investigates whether humans avert... View Details
Keywords: Sean Silverthorne
  • 11 Dec 2018
  • Research & Ideas

Free Trade Needs Nurturing—and Other Lessons from History

the import of finished cars. But today, much trade is intermediate goods that can go back and forth across borders. So even the politics of understanding what you do with the tariffs, their purpose, and the consequences are much more opaque. It requires a very... View Details
Keywords: by Staff; Auto; Aerospace; Chemical; Consumer Products; Electronics; Energy; Industrial Products; Manufacturing; Shipping; Transportation
  • 05 Oct 2016
  • Research & Ideas

Why Don't More People Get Flu Shots at Work?

vicinity of the clinic.” “It’s quite strong evidence that just the natural course of your day bringing you by the flu shot clinic increases your likelihood of getting a flu shot” The research could help employers with other wellness initiatives, Beshears says, adding... View Details
Keywords: by Roberta Holland; Health
  • 22 Aug 2011
  • Research & Ideas

Getting to Eureka!: How Companies Can Promote Creativity

employees tended to be most engaged by regular, incremental progress toward the accomplishment of a meaningful goal—a phenomenon Amabile calls The Progress Principle, which is also the title of her new book. Analyzing some 12,000 journal... View Details
Keywords: by Michael Blanding
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