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  • All HBS Web  (4,541)
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  • 02 Apr 2014
  • What Do You Think?

Has the Post-Capitalist Economy Finally Arrived?

"new economy." Warren Buffett was telling us that we had not—that real assets, book value, and good brands still mattered—but many didn't believe him. Now questions are again arising about whether we are about to experience a... View Details
Keywords: by James Heskett; Service
  • 13 Oct 2003
  • Research & Ideas

How to Pick Managers for Disruptive Growth

We suspect that the mistakes happen when firms choose managers at any level—from CEO to business unit head to project manager—based on what we call "right stuff" thinking, borrowing the term from Tom Wolfe's famous book and the... View Details
Keywords: by Michael Raynor
  • 24 Jun 2002
  • Research & Ideas

Building ’Brandtopias’—How Top Brands Tap into Society

marketing seminar on May 8, is part of a forthcoming book that focuses on identity brands that deliver extraordinary customer value over time. The most powerful brands are those that are able to transverse disruptive cultural shifts.—... View Details
Keywords: by Martha Lagace
  • 21 Nov 2016
  • Research & Ideas

It Matters That Your CEO Doesn't Know Much About Sales

Selling, from which the article draws. While there are many books about strategy and many about sales, Cespedes says he couldn’t find any that linked the two, and yet, that link is vital to a company’s success. “There ultimately is no... View Details
Keywords: by Michael Blanding
  • 19 Feb 2013
  • First Look

First Look: Feb. 19

B. Yoffie Publication:Journal of Economic Perspectives Abstract The patent market consists mainly of privately negotiated, bilateral transactions, either sales or cross-licenses, between large companies. There is no eBay, Amazon, New York Stock Exchange, or Kelley's... View Details
Keywords: Sean Silverthorne
  • 20 Apr 2010
  • First Look

First Look: April 20

Lauder, L'Oreal, and Shiseido, have imagined beauty for us. This book provides the first authoritative history of the global beauty industry from its emergence in the nineteenth century to the present day, exploring how today's global... View Details
Keywords: Martha Lagace
  • 31 Mar 2002
  • Research & Ideas

You’re Wasting Your Employees! What You Can Do About It

book value, it is seeing something of greater worth than the physical assets recorded in financial accounts. Though the dot-com bubble burst, the exuberant and often irrational funding of technology-savvy entrepreneurs pointed to the same... View Details
Keywords: by Christopher A. Bartlett & Sumantra Ghoshal
  • 28 Jan 2014
  • First Look

First Look: January 28

predict the future, with the aim of profiting from their forecasts. This book chronicles the lives and careers of the men who defined this first wave of economic fortune tellers, men such as Roger Babson, Irving Fisher, John Moody, C. J.... View Details
Keywords: Sean Silverthorne
  • 06 Aug 2018
  • Research & Ideas

Supersmart Manufacturing Tools are Lowering Prices on TVs, Bulbs, and Solar Panels

tell,” was how Michael Polanyi described it in his book Personal Knowledge in 1958. Sharing tacit knowledge is obviously harder, and that’s why it is often extremely valuable. Knowledge gets embedded in tools when machine makers distill... View Details
Keywords: by Sean Silverthorne; Manufacturing; Electronics
  • 07 Apr 2015
  • First Look

First Look: April 7

many users but also multiple types of users. For example, it's not enough that many customers want to book taxis by smartphone. Drivers must also be willing to accept smartphone bookings. Harvard Business School professor Ben Edelman has... View Details
Keywords: Sean Silverthorne
  • 31 Aug 2010
  • First Look

First Look: August 31

theoretical conclusion based on the historical experiences of business groups built up by the British-based trading companies with their eighteenth- and nineteenth-century origins comes close to mainstream assessments reached by the research on business groups in... View Details
Keywords: Sean Silverthorne
  • 10 Aug 2010
  • First Look

First Look: August 10

recreates itself in response to new technologies and consumer needs, this major player is considering focusing on its principal business of concert booking and related revenue or moving forward with its efforts to take advantage of new... View Details
Keywords: Martha Lagace
  • 05 Apr 2016
  • First Look

April 5, 2016

Abstract—This article looks back at the publication and influence of Wesley Mitchell’s Business Cycles published in 1913. It surveys some of the key ideas in the book and explains the reasons why it resonated with a variety of people,... View Details
Keywords: Sean Silverthlorne
  • 02 Mar 2015
  • Research & Ideas

‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat

book excerpt The Scale Of The Threat From Retail Revolution: Will Your Brick-and-Mortar Store Survive? By Rajiv Lal, José B. Alvarez and Dan Greenberg After years against the ropes, many retailers are fighting out of the corner:... View Details
Keywords: Re: Rajiv Lal; Retail
  • 25 Jul 2005
  • Research & Ideas

An Organization Your Customers Understand

customer but every entity that interacts with you in a significant manner."3 This claim is repeated in the book The Customer Is CEO, which defines a customer as "the recipient of any kind of product or service provided by an... View Details
Keywords: by Robert Simons
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

TripIt: The Traveler's Agent Harvard Business School Case 809-059 In July 2008, the co-founders of TripIt, a free online travel organizer that aggregated travelers' bookings from many top travel websites, had recently secured $5.1 million... View Details
Keywords: Martha Lagace
  • 15 Mar 2016
  • First Look

March 15, 2016

examples—GE, Mahindra & Mahindra, Hasbro, IBM, United Rentals, and Tata Consultancy Services—and testimonies of leaders who have successfully used this framework, this book solves once and for all the practical dilemma of how to align... View Details
  • 20 May 2008
  • First Look

First Look: May 20, 2008

representation in policy formulation; and c) accountability in implementation. Examples are drawn from the experiences of South Africa and Brazil. Several preliminary factors are identified that may enhance policy learning, while acknowledging the constraints of... View Details
Keywords: Martha Lagace
  • 21 Aug 2006
  • Research & Ideas

How Europe Wrote the Rules of Global Finance

twentieth century, orthodox in the middle, and heretical again at the end? The more I thought about the question, the more I realized that its answer must be fundamental to our understanding of the history of international capitalism. I decided to write a View Details
Keywords: by Ann Cullen
  • 30 Apr 2001
  • Research & Ideas

Entering the Age of Alliances

researched for this book reveal considerable diversity in the types of businesses and social sector organizations involved and in their forms of collaboration. Each of the alliances that we visit in the subsequent chapters has distinctive... View Details
Keywords: by James Austin
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