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Publications

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  • All HBS Web  (2,667)
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  • Profile

Ann Chao

uncovered a different story: strong interest in the product but confusion about price and lack of awareness due to poor distribution. “We recommended a re-launch that bypassed the distribution network and took the packets to the streets, to the local markets that View Details
  • 01 Oct 1997
  • News

Theory & Practice

analyses of competitive interaction to explore the uses and limits of game theory as a tool for students of business strategy. As a basis for research as well as a source of teaching materials, Ghemawat focuses on individual cases. He pairs each with a View Details
  • 01 Apr 1998
  • News

Short Takes

development cycles and can't respond in mid-project to changing customer needs. But there's a solution to this dilemma, according to HBS assistant professor Stefan H. Thomke and Donald G. Reinertsen (MBA '79) of Reinertsen & Associates in... View Details
Keywords: Garry Emmons and Caroline Chauncey
  • Web

IT Strategy: Improving Service to Support Innovation | Information Technology

launching the Service Delivery Improvement Plan initiative, TSS, in partnership with the IT Service Delivery Team (ITSD), began to generate solutions that would greatly improve overall service delivery and customer satisfaction. Among the... View Details
  • Web

Business at the Base of the Pyramid - Course Catalog

this space? And when businesses generate strong financial returns, does it come at the expense of social impact --- can business play a significant role in addressing social issues? When is an enterprise generating high social value or... View Details
  • 13 Mar 2018
  • First Look

March 13, 2018

of firm-level total factor productivity (TFP), sales and cash-flow, higher probabilities to engage in R&D, and export. We find no significant effects for firms from industrialized economies and negative effects for firms in other... View Details
Keywords: Sean Silverthorne
  • 13 Sep 2012
  • Research & Ideas

Why Public Companies Underinvest in the Future

were to their investment opportunities," Farre-Mensa explains. Investment opportunities are usually measured by market-to-book ratio, the relationship between the market value of a company and the book View Details
Keywords: by Maggie Starvish
  • Web

Launching leaders: HBS's new initiative fuels first-generation and low-income student success - Recruiting

that everyone comes from college-educated parents, which is simply not true. Without Ascend, I might feel like the only person in the classroom who was a first-gen student or came from a lower-income family.” Bedford emphasized the value... View Details
  • 11 Oct 2016
  • First Look

October 11, 2016

Exploring Langerian Models Understanding Confidence: Its Roots and Role in Performance By: Kanter, Rosabeth M., and Daniel Fox Abstract—No abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51716 October 2016 Harvard Business Review... View Details
Keywords: Sean Silverthorne
  • 19 May 2003
  • Research & Ideas

Expensing Options Won’t Hurt High Tech

received for those options. Considering that the market systematically puts a higher value on options than employees do, companies are likely to end up with more cash from the sale of externally issued options (which carry with them no... View Details
Keywords: by Zvi Bodie, Robert S. Kaplan & Robert C. Merton
  • 01 Jun 2022
  • News

Case Study: Glass Half Full

Amazon and relying instead on Shopify as an online storefront and on ShipBob for fulfillment. Then came the cold shower of reality: Customer acquisition beyond Amazon can prove very expensive. He decided to offer Neutrall’s products there... View Details
Keywords: Jen McFarland Flint; Nonstore Retailers; Retail Trade
  • 02 Nov 2016
  • What Do You Think?

Are Employees Becoming Job 'Renters' Instead of 'Owners'?

“It may not be possible for every employee (to) value the company as if it were his own. The next best thing is to make the customer the focus of everyone’s work. When customer... View Details
Keywords: by James Heskett
  • 05 Sep 2000
  • What Do You Think?

Whither the Information Economy?

labor, or physical materials; is shared among people, with an expansion of the total as it is shared; and doesn't drain our resources. Although we are witnessing an explosion in the amount of and access to both data and information, real... View Details
Keywords: by James Heskett
  • 14 Feb 2023
  • News

Dean Datar Meets with Alumni in San Francisco

featured a reception and speaking program. The Dean was introduced by Andreas Stavropoulos (MBA 1997), president of the HBS Alumni Board. During his remarks, Dean Datar talked about several innovative initiatives that he anticipates will have lasting View Details
  • 05 Feb 2019
  • First Look

New Research and Ideas, February 5, 2019

any, difference will the “New Silk Road” make in the global educational landscape? Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55549 Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 13 Platform Systems vs. Step Processes—The... View Details
Keywords: Dina Gerdeman
  • 01 Sep 2008
  • News

Alumni Books

while witnessing the end of the studio system, the development of indepen-dent production, and the rise and fall of some of Hollywood’s most gifted (and notorious) cultural icons. Satisfied Customers Tell Three Friends, Angry View Details
Keywords: Publishing Industries (except Internet); Information; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Sep 2008
  • News

The MBA Turns 100

degree’s relevance, asserting that programs have drifted too far into theory that has relatively little use in practice. And they fault business schools for turning out graduates fixated on shareholder value at the expense of all else.... View Details
Keywords: Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services
  • 22 Oct 2018
  • Blog Post

HBS Marketing Club Presents: The Brand Summit

As marketers, we believe it is our job to create value, communicate that value to our customers, and capture a portion of that value for our firms. A great way to do this is to build strong brands, allowing... View Details
Keywords: All Industries
  • 15 Jun 2021
  • News

Alumni Work to Reverse Bias Through Philanthropy

toward its $100 million goal. The first round of grants, totaling $1 million, was awarded to 20 local and regional organizations, with a focus on addressing urgent racial justice or pandemic-related challenges. Inaugural recipients... View Details
Keywords: Deborah Blagg
  • 12 Jul 2021
  • News

Your Fullest Self

to hide. She began wearing wigs and extensions for the convenience and versatility they offered, not as a necessity. That experience was the seed for what inspired her to leave a secure position at Shell and launch Upgrade, an online platform selling high quality,... View Details
Keywords: venture capital; entrepreneurship; female founders
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