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Show Results For
- All HBS Web
(2,391)
- People (3)
- News (373)
- Research (1,770)
- Events (11)
- Multimedia (25)
- Faculty Publications (1,288)
- 01 Jun 2002
- News
Books
Mills shows how capitalism's financial value chain — comprising venture capitalists, bankers, and entrepreneurs and compelled by the lure of potential fortunes to be made — failed in its role to exercise caution in the formation and View Details
Keywords: Nancy O. Perry
- December 1992
- Article
Oligopolistic Pricing and the Effects of Aggregate Demand on Economic Activity
By: J. J. Rotemberg and Michael Woodford
Rotemberg, J. J., and Michael Woodford. "Oligopolistic Pricing and the Effects of Aggregate Demand on Economic Activity." Journal of Political Economy 100 (December 1992): 1153–1207.
- 08 Jan 2008
- First Look
First Look: January 8, 2008
PublicationsEstimating Demand Uncertainty Using Judgmental Forecasts Authors:Vishal Gaur, Saravanan Kesavan, Ananth Raman, and Marshall L. Fisher Periodical:Manufacturing and Service Operations Management 9, no. 4 (fall 2007) Abstract Measuring demand uncertainty is a... View Details
Keywords: Martha Lagace
- 30 Sep 2014
- First Look
First Look: September 30
supply chain factories' adherence to the global labor standards embodied in codes of conduct imposed by multinational buyers. We find that suppliers are more likely to adhere when they are embedded in states... View Details
Keywords: Sean Silverthorne
- June 2011
- Teaching Note
Cola Wars Continue: Coke and Pepsi in 2010 (TN)
By: David B. Yoffie
Teaching Note for 711462. View Details
- May 2024
- Background Note
Net Revenue Retention: Unpacking the Dynamics of Customer Monetization
By: Elie Ofek, Barak Libai and Eitan Muller
Firms and investors alike are beginning to recognize the importance of tracking how revenues from existing customers are evolving over time and to appreciate the value in understanding what might explain changes in these revenues. Consequently, in addition to looking... View Details
Keywords: Customer Relationship Management; Revenue; Measurement and Metrics; Customer Value and Value Chain
Ofek, Elie, Barak Libai, and Eitan Muller. "Net Revenue Retention: Unpacking the Dynamics of Customer Monetization." Harvard Business School Background Note 524-092, May 2024.
- Article
The Impact of Forward-Looking Metrics on Employee Decision-Making: The Case of Customer Lifetime Value
By: Pablo Casas-Arce, Asis Martinez Jerez and V.G. Narayanan
This paper analyzes the effects of forward-looking metrics on employee decision-making. We use data from a bank that started providing branch managers with the customer lifetime value (CLV)—an estimate of the future value of the customer relationship—of mortgage... View Details
Keywords: Customer Lifetime Value; Forward-looking Metrics; Employees; Decision Making; Information; Customer Value and Value Chain; Banks and Banking; Mortgages; Outcome or Result
Casas-Arce, Pablo, Asis Martinez Jerez, and V.G. Narayanan. "The Impact of Forward-Looking Metrics on Employee Decision-Making: The Case of Customer Lifetime Value." Accounting Review 92, no. 3 (May 2017): 31–56.
- 04 Oct 2004
- What Do You Think?
Does Speed Trump Intellectual Property?
decision-empowered, and experienced teams with limited senior management review and oversight. Fast competitors were often "leaders" of supply chains in which speed was emphasized over cost,... View Details
Keywords: by James Heskett
- 23 Sep 2014
- First Look
First Look: September 23
conduct-that diffuse global standards. But little is known about the conditions under which companies adhere to these standards. We conduct one of the first large-scale comparative studies to determine which international, domestic, civil society, and market... View Details
Keywords: Sean Silverthorne
- 02 Nov 2010
- First Look
First Look: November 2, 2010
with limited financial resources can then focus on supplying superior bottleneck modules, while outsourcing and allowing complementors to supply non-bottleneck components. I show that a firm pursuing this... View Details
Keywords: Sean Silverthorne
- 20 Feb 2018
- First Look
First Look at New Research and Ideas, February 20, 2018
American tradition of a well-regulated society with the legacy of Gilded Age laissez-faire capitalism produced the modern American regulatory state. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=48304 forthcoming Review of View Details
Keywords: Sean Silverthorne
- March 2019 (Revised May 2019)
- Case
Fetchr: A New Way of Last Mile Delivery
By: V.G. Narayanan and Eren Kuzucu
By mid-2016, five years of aggressive growth had transformed Fetchr from a small logistics startup to a 1,000-employee, full-fledged last-mile delivery company operating across four countries in the Middle East and North Africa (MENA). Already beneficiaries of the... View Details
Keywords: Startup; Decision; Financial Strategy; UAE; KSA; MENA; Cost Accounting; Business Model; Business Startups; Transformation; Cost Management; Strategy; Disruptive Innovation; Technological Innovation; Growth and Development Strategy; Growth Management; Logistics; Service Delivery; Supply Chain Management; Performance Evaluation; Mathematical Methods; Mobile and Wireless Technology; Transportation Networks; Middle East; United Arab Emirates; Dubai; Bahrain; Egypt; Saudi Arabia; North Africa
Narayanan, V.G., and Eren Kuzucu. "Fetchr: A New Way of Last Mile Delivery." Harvard Business School Case 119-018, March 2019. (Revised May 2019.)
- 02 Aug 2016
- First Look
August 2, 2016
of CP Group This case describes the megafarm model launched by the CP Group as part of their efforts to ensure the safety and quality of their supply chain of agricultural products (particularly eggs) in... View Details
Keywords: Sean Silverthorne
- Profile
Ben Faw
more private sector experience. Through a friend of a friend, he found an opportunity at Tesla Motors where he worked on global supply chain coordination. “I was impressed by what Elon Musk was trying to do... View Details
- 15 May 2020
- News
New Menu
second, larger fund to support companies developing ecologically efficient food production technologies—innovations that can reduce carbon emissions, plastics, and packaging in the supply chain and improve... View Details
- 30 Apr 2018
- Blog Post
HBS Grad Drives Lori Systems to Success
catalyst for increasing the relevance I could have in Africa." As it turns out, Josh's research at HKS would become the inspiration for the business he would explore at HBS and pursue after graduation. For his second-year policy analysis (SYPA) project, Josh... View Details
- 19 Sep 2012
- News
On a Sound Track
that is relevant in Shanghai, Panama, South Africa, Europe, or wherever. The United States is one big market. Contrast that with Europe, where we have a central office, but where there are lots of different markets that require different strategies and investments. Our... View Details
- 25 Oct 2011
- First Look
First Look: October 25
scale and influence in the technology industries that fall under the incidence of their assets. We also discuss some efficiency issues raised by the growing prominence of patent merchants. Download the paper: http://www.hbs.edu/research/pdf/12-023.pdf Engaging View Details
Keywords: Sean Silverthorne
- 01 Feb 2001
- News
Drilling Down
Future. "One of the biggest unknowns right now is what Saddam Hussein will be allowed to do. Most people think that his reserves are very, very large. If he were free to expand the production and export of oil, that would definitely bring down prices." View Details
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
customers." He cites the example of a major hotel chain that asks guests to complete a multiple-question satisfaction survey via their room's TV set during their stay. When one guest answered "extremely dissatisfied" to all... View Details
Keywords: by Jean Ayers