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  • All HBS Web  (9,153)
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  • All HBS Web  (9,153)
    • People  (40)
    • News  (2,140)
    • Research  (5,108)
    • Events  (72)
    • Multimedia  (68)
  • Faculty Publications  (3,232)
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    Tiona W. Zuzul

    Tiona Zuzul is an Associate Professor in the Strategy Unit. She teaches the MBA elective Making Difficult Decisions, a PhD seminar in Strategy Research Development, and contributes to various executive education programs. Professor Zuzul studies how leaders’... View Details

      Chiara Farronato

      Chiara Farronato is Glenn and Mary Jane Creamer Associate Professor of Business Administration in the Technology and Operations Management Unit at Harvard Business School, and co-Principal Investigator of the Platform Lab at the Digital... View Details

        Jillian J. Jordan

        Jillian Jordan is an Assistant Professor of Business Administration in the Negotiation, Organizations & Markets Unit at Harvard Business School. She teaches Negotiations in the MBA elective curriculum.

        Professor Jordan’s research investigates moral... View Details
        • February 2021 (Revised April 2024)
        • Case

        Shopify: The Conquest for Chinese E-Commerce

        By: Jeffrey F. Rayport, Avani Patel, Samantha Lin and Ariel Yang
        In mid-2020, Tobias Lütke, CEO of Shopify, faced a critical decision on how to time potential expansion into the China market. Over the prior 15 years, his Canadian software-as-a-service company had grown from a small e-commerce solutions provider to a full service... View Details
        Keywords: Timing; Corporate Entrepreneurship; Service Operations; Business Model; Organizational Design; Change Management; Cross-Cultural and Cross-Border Issues; Global Strategy; Health Pandemics; Growth Management; Marketing Strategy; Digital Platforms; Alliances; Partners and Partnerships; Opportunities; Internet and the Web; E-commerce; United States; Canada; China
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        Rayport, Jeffrey F., Avani Patel, Samantha Lin, and Ariel Yang. "Shopify: The Conquest for Chinese E-Commerce." Harvard Business School Case 821-081, February 2021. (Revised April 2024.)
        • Article

        Team Scaffolds: How Mesolevel Team Structures Enable Role-based Coordination in Temporary Groups

        By: Melissa A. Valentine and Amy C. Edmondson
        This paper shows how mesolevel structures support effective coordination in temporary groups. Prior research on coordination in temporary groups describes how roles encode individual responsibilities so that coordination between relative strangers is possible. We... View Details
        Keywords: Groups and Teams; Health Care and Treatment; Cooperation; Health Industry
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        Valentine, Melissa A., and Amy C. Edmondson. "Team Scaffolds: How Mesolevel Team Structures Enable Role-based Coordination in Temporary Groups." Organization Science 26, no. 2 (March–April 2015): 405–422.
        • Article

        Who Benefits from Religion?

        By: Daniel Mochon, Michael I. Norton and Dan Ariely
        Many studies have documented the benefits of religious involvement. Indeed, highly religious people tend to be healthier, live longer, and have higher levels of subjective well-being. While religious involvement offers clear benefits to many, in this paper we explore... View Details
        Keywords: Religion; Values and Beliefs; Welfare
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        Mochon, Daniel, Michael I. Norton, and Dan Ariely. "Who Benefits from Religion?" Social Indicators Research 101, no. 1 (March 2011): 1–15.
        • 18 Jul 2011
        • Research & Ideas

        Looking in the Mirror: Questions Every Leader Must Ask

        clarity about the organization's aspirations," Kaplan says. The leader may have a clear vision in his or her head but has not communicated it effectively throughout the organization. "When there is not a clearly articulated vision along with a manageable... View Details
        Keywords: by Carmen Nobel

          Siyu Zhang

          Siyu Zhang is a second-year doctoral student at HBS. Zhang joined Harvard Business School in 2020 as a Research Associate and has been working on macroeconomic forecasting projects. Prior to joining HBS, he was a Data Scientist at John Hancock, where he utilized... View Details

            Charles C.Y. Wang

            Charles C.Y. Wang is the Tandon Family Professor of Business Administration at Harvard Business School. He is a research member of the European Corporate Governance Institute (ECGI) and an associate editor of Management Science and Journal of Accounting Research,... View Details

            • September 2021
            • Article

            Did Technology Contribute to the Housing Boom? Evidence from MERS

            By: Stefan Lewellen and Emily Williams
            We examine the effects of the Mortgage Electronic Registration System, or MERS, on mortgage origination volumes and foreclosure rates prior to the Great Recession. MERS was introduced in the late 1990s and significantly reduced the cost and time associated with... View Details
            Keywords: Credit Supply; Housing Boom; Financial Innovation; Nonbank Lenders; Mortgages; Credit; Expansion; Information Technology; Outcome or Result
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            Lewellen, Stefan, and Emily Williams. "Did Technology Contribute to the Housing Boom? Evidence from MERS." Journal of Financial Economics 141, no. 3 (September 2021): 1244–1261.
            • August 2020
            • Article

            Machine Learning and Human Capital Complementarities: Experimental Evidence on Bias Mitigation

            By: Prithwiraj Choudhury, Evan Starr and Rajshree Agarwal
            The use of machine learning (ML) for productivity in the knowledge economy requires considerations of important biases that may arise from ML predictions. We define a new source of bias related to incompleteness in real time inputs, which may result from strategic... View Details
            Keywords: Machine Learning; Bias; Human Capital; Management; Strategy
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            Choudhury, Prithwiraj, Evan Starr, and Rajshree Agarwal. "Machine Learning and Human Capital Complementarities: Experimental Evidence on Bias Mitigation." Strategic Management Journal 41, no. 8 (August 2020): 1381–1411.

              Richard G. Hamermesh

              Richard Hamermesh was the MBA Class of 1961 Professor of Management Practice at the Harvard Business School. While at HBS Richard served as co-chair of the HBS Healthcare... View Details

              Keywords: health care
              • 2016
              • Book

              The Three Box Solution: A Strategy for Leading Innovation

              By: Vijay Govindarajan
              How to Innovate and Execute. Leaders already know that innovation calls for a different set of activities, skills, methods, metrics, mind-sets, and leadership approaches. And it is well understood that creating a new business and optimizing an already existing one are... View Details
              Keywords: Innovation Strategy; Innovation Leadership
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              Govindarajan, Vijay. The Three Box Solution: A Strategy for Leading Innovation. Boston: Harvard Business Review Press, 2016.
              • April 1942 (Revised December 1982)
              • Case

              Dashman Co.

              The vice president in charge of purchasing sends a letter to each of the company's 20 purchasing executives requesting that contracts made in excess of $10,000 be cleared with him prior to signing. The branches promise to cooperate, but no notices of negotiations are... View Details
              Keywords: Management Practices and Processes; Accounting; Business Processes
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              Lombard, George F. "Dashman Co." Harvard Business School Case 642-001, April 1942. (Revised December 1982.)

                Michael T. Moynihan

                Michael Moynihan is a Lecturer of Business Administration in the Marketing Unit at Harvard Business School. Mike is currently teaching Creating Brand Value, an MBA elective course on brand strategy.  He has also served as an Executive Fellow at Harvard Business... View Details

                • 09 Dec 2002
                • Research & Ideas

                Most Accountants Aren’t Crooks—Why Good Audits Go Bad

                The Sarbanes-Oxley Act of 2002, signed into law last July, is the government's response to a series of financial reporting scandals that rocked investors. Among other measures the law offers up stiff... View Details
                Keywords: by Max H. Bazerman, George Loewenstein & Don A. Moore; Accounting; Financial Services
                • 04 Apr 2022
                • What Do You Think?

                As Disney Board Chair, What Would You Advise CEO Bob Chapek Regarding 'Don’t Say Gay'?

                (Unsplash/Brian McGowan) Early in 2022, Bob Chapek, CEO of The Walt Disney Company—one of Florida’s largest employers with roughly 80,000 employees—and taxpayers, had reason to be satisfied with the... View Details
                Keywords: by James Heskett

                  Thomas R. Eisenmann

                  Thomas R. Eisenmann is the Howard H. Stevenson Professor of Business Administration at the Harvard Business School; Peter O. Crisp Faculty Chair, Harvard Innovation Labs; and Unit Head of the HBS Entrepreneurial... View Details

                  Keywords: advertising; broadcasting; communications; computer; e-commerce industry; electronic publishing; electronics; entertainment; fiber optics; high technology; home video games; information technology industry; infrastructure industry; internet; journalism; media; motion pictures; music; publishing industry; semiconductor; software; telecommunications; television; video games
                  • February 2024 (Revised December 2024)
                  • Case

                  Best Buy Health: Enabling Care at Home

                  By: Robert S. Huckman, Rosabeth Moss Kanter, Antonio Moreno, Bradley Staats and Sarah Mehta
                  This case explores retailer Best Buy’s decision to enter health care. Best Buy Health aims to enable care at home across three prongs: consumer health, active aging, and virtual care. A key pillar of Best Buy Health's strategy is leveraging the Geek Squad—the company's... View Details
                  Keywords: Business Ventures; Health Care and Treatment; Innovation and Invention; Business Strategy; Market Entry and Exit; Service Delivery; Service Operations; Electronics Industry; Health Industry; Retail Industry; United States; Minnesota
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                  Huckman, Robert S., Rosabeth Moss Kanter, Antonio Moreno, Bradley Staats, and Sarah Mehta. "Best Buy Health: Enabling Care at Home." Harvard Business School Case 624-009, February 2024. (Revised December 2024.)

                    Crystal Guo

                    Crystal Guo is a doctoral student in the Health Policy Management PhD program at Harvard. Prior to pursuing her PhD, Crystal received her B.A. in English and Economics from the University of California, Berkeley in 2019 and completed her Health Policy and Management,... View Details
                    Keywords: health care
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