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  • November 1998 (Revised December 1998)
  • Case

Jeanne Lewis at Staples, Inc. (A)

By: Linda A. Hill and Kristin Doughty
Jeanne Lewis, after six years with Staples, Inc., is promoted to senior vice president of marketing. She is to work for fifteen months alongside her predecessor, a legacy in the organization, "learning the ropes" before he moves on. This case is set nine months after... View Details
Keywords: Organizational Change and Adaptation; Management Style; Change Management; Marketing Strategy; Management Succession; Competitive Advantage; Problems and Challenges; Management Teams; Retail Industry; United States
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  • March 1999
  • Teaching Note

H.E. Butt Grocery Company: A Leader in ECR Implementation (A) & (B) (Abridged) TN

By: F. Warren McFarlan
Teaching Note for (9-196-061) and (9-198-016). View Details
Keywords: Retail Industry
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  • May 1994
  • Teaching Note

Kathryn McNeil (A) & (B) TN

By: Joseph L. Badaracco Jr. and Jerry Useem
Teaching Note for (9-394-111) and (9-394-112). View Details
Keywords: Retail Industry
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  • November 1992 (Revised December 1994)
  • Case

Northridge and Southridge Malls

By: William J. Poorvu
Keywords: Retail Industry
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  • June 1991 (Revised January 1996)
  • Teaching Note

Marks and Spencer Ltd. (A), (B), and (C), Teaching Note

By: David J. Collis
Teaching Note for (9-391-089), (9-391-090), and (9-792-007). View Details
Keywords: Retail Industry; United Kingdom; Europe; Canada
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  • June 1991 (Revised January 1996)
  • Teaching Note

Tysons Corner, Teaching Note

By: Donald A. Brown and William J. Poorvu
Teaching Note for (9-390-052). View Details
Keywords: Retail Industry
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  • 07 Feb 2017
  • First Look

First Look at New Research: February 7

2017 New York: Oxford University Press Managing Risk in Reinsurance: From City Fires to Global Warming By: Hauter, Niels Viggo, and Geoffrey Jones, eds. Abstract—This is the first book to provide a comprehensive history of the reinsurance View Details
Keywords: Sean Silverthorne
  • 17 Jan 2012
  • First Look

First Look: January 17

products survive in equilibrium, even with competition. Download the paper: http://www.hbs.edu/research/pdf/12-055.pdf Got Local Food? Authors:Baris Ata, Deishin Lee, and Mustafa H. Tongarlak Abstract We study the operational tradeoffs of a View Details
Keywords: Sean Silverthorne
  • 14 Feb 2017
  • First Look

First Look at New Research: February 14

the scientists themselves. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52220 January 2017 American Economic Review Are Online and Offline Prices Similar? Evidence from Large Multi-Channel Retailers By: Cavallo,... View Details
Keywords: Sean Silverthorne
  • 01 Sep 2009
  • News

E Ink’s Wild Ride

for retail chains,” Wilcox recalls. Along with retail signage, E Ink entered new fields such as watches, even as it worked to develop its futuristic e-reader display. By 2003, it had become clear that the... View Details
Keywords: Julia Hanna; e-books; e-reading; News, Library, Internet, and Other Services; Information; Computer and Electronic Product Manufacturing; Manufacturing
  • 23 Mar 2010
  • First Look

First Look: March 23

other sources of entrepreneurial influence: we find that peer influences are strongest for those who have less exposure to entrepreneurship in other aspects of their lives. Family Control of Firms and Industries Authors: Belén Villalonga... View Details
Keywords: Martha Lagace
  • May 16, 2016
  • Article

Food Safety Economics: The Cost of a Sick Customer

By: Dina Gerdeman and John A. Quelch
Chipotle Mexican Grill’s ongoing struggle to win customers back months after a contaminated food crisis highlights the challenges companies face with keeping food safe.

Chipotle has seen its shares tumble and recently reported its first-ever quarterly loss... View Details
Keywords: Food Safety; Organic Food; Supply Chain Management; Globalization Of Food Business; Mérieux NutriSciences: Marketing Food Safety Testing; Food Safety Modernization Act 2011; Plant-Based Agribusiness; Transition; Economic Systems; Food; Health; Supply and Industry; Logistics; Practice; Problems and Challenges; Quality; Safety; Business Strategy; Corporate Strategy; Customization and Personalization; Agriculture and Agribusiness Industry; Agriculture and Agribusiness Industry; Agriculture and Agribusiness Industry; Agriculture and Agribusiness Industry; Agriculture and Agribusiness Industry; Agriculture and Agribusiness Industry; Agriculture and Agribusiness Industry; Agriculture and Agribusiness Industry; Mexico; North America; United States; Canada
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  • 26 Apr 2016
  • First Look

April 26

taken by Kenny starting in 2014 as he sought to reorient the company amidst changes in media, digital, and mobile technologies. Kenny balances promoting new stream digital business growth with managing difficult legacy television industry... View Details
Keywords: Sean Silverthorne
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

  Working PapersAdding Bricks to Clicks: The Contingencies Driving Cannibalization and Complementarity in Multichannel Retailing (revised) Authors:Jill Avery, Thomas J. Steenburgh, John Deighton, and Mary Caravella Abstract This paper... View Details
Keywords: Martha Lagace
  • 09 Jun 2015
  • First Look

First Look: June 9, 2015

instance, estimates of U.S. annual losses indicate $1 trillion paid in bribes, $270 billion lost due to unreported income, as well as $42 billion lost in retail due to shoplifting and employee theft. In this article we draw on insights... View Details
Keywords: Sean Silverthorne
  • 25 Feb 2020
  • News

Beyond the Plastisphere

1,000 metric tons of OceanCycle’s certified material every month; he plans to announce several large retail and brand partnerships early this year. By 2021 Goodwin expects OceanCycle’s customers to be using tens of thousands of metric... View Details
Keywords: Alexander Gelfand; Plastics and Rubber Products Manufacturing; Manufacturing
  • 16 Sep 2013
  • Research & Ideas

Earnings Calls That Get Lost in Translation

as Japan and China, tend to have the hardest time communicating effectively. Also, all industries are not equal in their use of complicated speech. The financial industry has the highest level of linguistic... View Details
Keywords: by Dina Gerdeman
  • 26 Jul 2006
  • Research & Ideas

The Strategic Way to Go to Market

players are good at it, like Haworth and Atlas Copco. Distributors and retailers could be channel stewards too. Wal-Mart, Best Buy (consumer electronics), and HEB (supermarkets) are all discussed in the book. Q: You point to the auto... View Details
Keywords: by Sean Silverthorne
  • 19 Feb 2013
  • First Look

First Look: Feb. 19

have become quite influential and controversial in the technology industries they touch. The goal of this paper is to shed light on the role and efficiency tradeoffs of these new patent intermediaries. Finally, we offer a provisional... View Details
Keywords: Sean Silverthorne
  • 10 Feb 2014
  • News

King of His Castle

of industry such as Andrew Carnegie. "They were interesting stories of integrity that stayed with me," he says. After graduating, Appling spent several years at McKinsey & Company, then took a job at Seimens. In 2006, he began at Bright... View Details
Keywords: Jill Radsken; Arts, Entertainment