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  • All HBS Web  (9,351)
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  • All HBS Web  (9,351)
    • People  (24)
    • News  (1,989)
    • Research  (5,716)
    • Events  (60)
    • Multimedia  (91)
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  • 05 Oct 2009
  • Research & Ideas

The Vanguard Corporation

responsible for your supplier's supplier and your customer's customer. We also need leaders who are relationship-oriented, willing to have partners sit at the table, willing to... View Details
Keywords: by Sean Silverthorne
  • August 2021
  • Case

Danone S.A.: Becoming a Mission-Driven Company (A)

By: Benjamin C. Esty and Emilie Billaud
Emmanuel Faber became CEO of Danone SA, the French food and beverage company, in 2014. Right from the start, he ran the company with a dual commitment to both profit and purpose (i.e., ESG objectives). In fact, in 2018, he said, “It’s time to make sustainable business... View Details
Keywords: Business and Stakeholder Relations; Corporate Governance; Leadership; Corporate Social Responsibility and Impact; Mission and Purpose; Environmental Sustainability; Goals and Objectives; Consumer Products Industry; Food and Beverage Industry; France; Europe
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Esty, Benjamin C., and Emilie Billaud. "Danone S.A.: Becoming a Mission-Driven Company (A)." Harvard Business School Case 722-354, August 2021.
  • 14 Nov 2011
  • Working Paper Summaries

The Impact of Corporate Sustainability on Organizational Process and Performance

Keywords: by Robert G. Eccles, Ioannis Ioannou & George Serafeim; Accounting
  • 15 Nov 2018
  • HBS Seminar

Lamar Pierce, Olin Business School

  • March 2001 (Revised August 2003)
  • Case

Wilkerson Company

By: Robert S. Kaplan
The president of Wilkerson, faced with declining profits, is struggling to understand why the company is encountering severe price competition on one product line while able to raise prices without competitive response on another product line. The controller proposes... View Details
Keywords: Activity Based Costing and Management; Competition; Profit; Product; Consumer Products Industry
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Kaplan, Robert S. "Wilkerson Company." Harvard Business School Case 101-092, March 2001. (Revised August 2003.)
  • 2013
  • Case

Travelers Insurance: Focusing on Climate Change and Natural Catastrophe Risk

By: Andrew J. Hoffman
The dilemma Evan Blue faces stems from a report by sustainability advocacy group Ceres that calls on companies to take climate change into consideration in their risk models and develop response strategies. The fictional vice president of Traveler's Insurance is tasked... View Details
Keywords: Climate Change; Business Strategy; Risk and Uncertainty; Insurance Industry
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Hoffman, Andrew J. "Travelers Insurance: Focusing on Climate Change and Natural Catastrophe Risk." William Davidson Institute Case 1-429-347, 2013.

    Tiona W. Zuzul

    Tiona Zuzul is an Associate Professor in the Strategy Unit. She teaches the MBA elective Making Difficult Decisions, a PhD seminar in Strategy Research Development, and contributes to various executive education programs. Professor Zuzul studies how leaders’... View Details

    • 02 May 2022
    • News

    Can the Case Method Survive Another Hundred Years?

    • Video

    Khalid Al Rumaihi

    Khalid Al Rumaihi, Executive Chairman of Bahrain based Amriya Group W.L.L., shares his views on the responsibility of business to society- being sensitive to customers, employees, shareholders and the environment. View Details
    • 02 Oct 2019
    • What Do You Think?

    What Grade Would You Give Walmart CEO Doug McMillon?

    ammunition in response to shootings in and around Company stores. None of those giving him low marks indicated they would stop shopping at Walmart. But if these same responses... View Details
    Keywords: by James Heskett; Retail
    • 11 Aug 2012
    • News

    Down With Shareholder Value

    • Research Summary

    Climate Adaptation

    By: John D. Macomber
    It's clear that challenges like wildfires, river flooding, extreme heat, and storm surge are increasing. How will homeowners, businesses, instituations, goverments, and all of society decide what and whom to protect and what and whom to not protect? What is the timing?... View Details
    Keywords: Climate Change; Climate Risk; Hurricanes; Fire Protection; Water Management; Insurance And Reinsurance
    • 02 Dec 2019
    • Video

    Fadi Ghandour

    Fadi Ghandour, Founder of Dubai-based courier company Aramex and a leading entrepreneur in the Gulf, speaks about the "youth bulge" in the Arab world, his decision to prioritize educational provision... View Details
    • Forthcoming
    • Article

    Comparing the Value of Perceived Human Versus AI-Generated Empathy

    By: Matan Rubin, Joanna Z. Li, Federico Zimmerman, Desmond C. Ong, Amit Goldenberg and Anat Perry
    Artificial intelligence (AI) and specifically large language models demonstrate remarkable social–emotional abilities, which may improve human–AI interactions and AI’s emotional support capabilities. However, it remains unclear whether empathy, encompassing... View Details
    Keywords: AI and Machine Learning; Emotions; Perception; Interpersonal Communication
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    Rubin, Matan, Joanna Z. Li, Federico Zimmerman, Desmond C. Ong, Amit Goldenberg, and Anat Perry. "Comparing the Value of Perceived Human Versus AI-Generated Empathy." Nature Human Behaviour (forthcoming). (Pre-published online June 30, 2025.)

      Comparing the Value of Perceived Human versus AI-generated Empathy

      Artificial intelligence (AI) and specifically large language models demonstrate remarkable social–emotional abilities, which may improve human–AI interactions and AI’s emotional support capabilities. However, it remains unclear whether empathy, encompassing... View Details
      • December 2022
      • Article

      Divergence Between Employer and Employee Understandings of Passion: Theory and Implications for Future Research

      By: Jon M. Jachimowicz and Hannah Weisman
      There is an increasingly prevalent expectation in contemporary society that employees be passionate for their work. Here, we suggest that employers and employees can have different understandings of passion that potentially conflict. More specifically, we argue that... View Details
      Keywords: Employee Relationship Management; Human Capital; Performance Effectiveness; Management Style
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      Jachimowicz, Jon M., and Hannah Weisman. "Divergence Between Employer and Employee Understandings of Passion: Theory and Implications for Future Research." Research in Organizational Behavior 42 (December 2022).
      • 15 Nov 2019
      • News

      Remaking Capitalism E2: Professor George Serafeim, Rob Zochowski

      • 18 May 2023
      • Video

      Myisha Cherry presents "Misuses of Anger: Audre Lorde, Self-Hatred, and the Anger it Fuels"

        Seth Neel

        Seth Neel is an Assistant Professor housed in the Department of Technology and Operations Management (TOM) at HBS, and a Faculty Affiliate in Computer Science at SEAS. He is Principal Investigator of the Trustworthy AI Lab in Harvard's new View Details
        • January 2022
        • Article

        Who Creates New Firms When Local Opportunities Arise?

        By: Shai Benjamin Bernstein, Emanuele Colonnelli, Davide Malacrino and Timothy McQuade
        We examine the characteristics of the individuals who become entrepreneurs when local opportunities arise. We identify local demand shocks by linking fluctuations in global commodity prices to municipality level agricultural endowments in Brazil. We find that the firm... View Details
        Keywords: Firms; Entrepreneurs; Demand Shocks; Entrepreneurship; Personal Characteristics; Demographics; Opportunities; Brazil
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        Bernstein, Shai Benjamin, Emanuele Colonnelli, Davide Malacrino, and Timothy McQuade. "Who Creates New Firms When Local Opportunities Arise?" Journal of Financial Economics 143, no. 1 (January 2022): 107–130.
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