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Show Results For
-
All HBS Web
(9,142)
- People (24)
- News (1,922)
- Research (5,535)
- Events (56)
- Multimedia (81)
- Faculty Publications (3,711)
- April 2012
- Article
Celebrate Innovation, No Matter Where It Occurs
By: Nitin Nohria
The author offers opinions on technological innovations and innovations in business. It is argued that the country of origin of a technological innovation is less economically important than the ability of a society to capitalize on that innovation and convert it into...
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Nohria, Nitin. "Celebrate Innovation, No Matter Where It Occurs." Harvard Business Review 90, no. 4 (April 2012).
- 02 Jul 2012
- Research & Ideas
Why Good Deeds Invite Bad Publicity
robust direct link between CSR and financial performance” It is true that in areas such as environmentally sustainable practices, customers have been willing to pay responsible producers a premium for...
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- Video
Vimal Shah
Vimal Shah, Co-Founder and Chairman of Kenya-based Bidco Africa, explains the ethical and economic basis for the group’s commitment to waste minimization, rejecting what he refers to as superficial Corporate Social Responsibility to instead foster opportunities across...
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- 2009
- Working Paper
Corporate Social Entrepreneurship
By: James E. Austin and Ezequiel Reficco
Corporate Social Entrepreneurship (CSE) is a process aimed at enabling business to develop more advanced and powerful forms of Corporate Social Responsibility (CSR).
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Keywords:
Corporate Social Responsibility and Impact;
Corporate Entrepreneurship;
Social Entrepreneurship
Austin, James E., and Ezequiel Reficco. "Corporate Social Entrepreneurship." Harvard Business School Working Paper, No. 09-101, March 2009.
- 05 May 2020
- News
Why the Crisis Is Putting Companies at Risk of Losing Female Talent
- 05 Jul 2023
- Cold Call Podcast
How Unilever Is Preparing for the Future of Work
- October 1989
- Case
Exxon Corp.: Trouble at Valdez
Discusses the events leading to and repercussions following the 11 million gallon oil spill in Prince William Sound off the Alaskan coast. This was the largest spill in U.S. history. Examines the response to the spill by Exxon management, government agencies, and...
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Keywords:
Natural Environment;
Crisis Management;
Energy Sources;
Shipping Industry;
Energy Industry;
Alaska
Goodpaster, Kenneth E. "Exxon Corp.: Trouble at Valdez." Harvard Business School Case 390-024, October 1989.
- 11 AM – 12 PM EST, 25 Jan 2018
- Webinars: Trending@HBS
Becoming Effective Change Makers: The Power of Networks
Instituting change in an organization or in a sector of society has always been the bane of leaders. However, some leaders do succeed--often spectacularly--at transforming their organizations and even whole sectors of society. What makes some change makers triumph in a...
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- 16 Oct 2018
- News
The Discomfort of Asking Coworkers About Their Salaries, Quantified
- 07 Feb 2019
- HBS Seminar
Davide Malacrino, International Monetary Fund
- Article
Impact-Weighted Financial Accounts: A Paradigm Shift
By: Ethan Rouen and George Serafeim
The last decade has seen an exponential increase in corporate sustainability activities and efforts by investors to use these activities in their portfolio formation, valuation, and stewardship activities. This paper explains the need for a uniform strategy to measure...
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Keywords:
Impact-Weighted Accounts;
ESG (Environmental, Social, Governance) Performance;
Corporate Social Responsibility and Impact;
Measurement and Metrics;
Standards
Rouen, Ethan, and George Serafeim. "Impact-Weighted Financial Accounts: A Paradigm Shift." CESifo Forum 22, no. 3 (May 2021): 20–25.
- January 2021 (Revised February 2021)
- Case
Carnival Corporation: Cruising Through COVID-19
By: Stuart C. Gilson and Sarah Abbott
In March 2020, in response to the global pandemic, the cruise industry ceased operations. Carnival was the largest cruise line operator in the world, and CEO Arnold Donald and his management team worked to position the company to survive. They slashed operating...
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Keywords:
Debt Issuance;
Equity Issuances;
Convertible Debt;
Cruise Lines;
Restructuring;
Capital;
Crisis Management;
Cash Flow;
Health Pandemics;
Borrowing and Debt;
Travel Industry;
United States
Gilson, Stuart C., and Sarah Abbott. "Carnival Corporation: Cruising Through COVID-19." Harvard Business School Case 221-028, January 2021. (Revised February 2021.)
- January 2015 (Revised October 2015)
- Case
Trouble at Tessei
By: Ethan Bernstein and Ryan W. Buell
In 2005, Teruo Yabe is asked to revive Tessei, the 669-person JR-East subsidiary responsible for cleaning its Shinkansen ("bullet") trains. Operational mistakes, customer complaints, safety issues, and employee turnover are at or near all-time highs, even as the...
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Keywords:
Service Management;
Employee Engagement;
Employee Motivation;
Leadership And Managing People;
Quality Improvement;
Efficiency;
Japan;
Operational Transparency;
Employee Coordination;
Transparency;
Leadership;
Service Delivery;
Service Operations;
Employees;
Quality;
Transportation Industry;
Japan
Bernstein, Ethan, and Ryan W. Buell. "Trouble at Tessei." Harvard Business School Case 615-044, January 2015. (Revised October 2015.)
- Article
Look 'Outside the Building' for the Future of Leadership
The author discusses what she terms “outside the building” issues, such as climate change, pandemics, and racial/gender justice. These complex issues are “beyond the boundaries of single organizations.” As she writes, “I call this new leadership for the future...
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Keywords:
Change Leadership;
Advanced Leadership;
Innovation;
Complex Systems;
Impact;
Leadership;
Change;
Leading Change;
Innovation Leadership
Kanter, Rosabeth M. "Look 'Outside the Building' for the Future of Leadership." Leader to Leader 100 (Spring 2021): 31–34.
- April 1964 (Revised September 1982)
- Case
Empire Glass Co. (B)
Details the behavior of line managers, management staff, and workers in response to long-established control system developed by corporation headquarters.
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Lawrence, Paul R. "Empire Glass Co. (B)." Harvard Business School Case 109-044, April 1964. (Revised September 1982.)
- December 2014 (Revised February 2023)
- Module Note
Legal Analysis: Customers
By: Lena G. Goldberg
This Note introduces the Module on Responsibilities to Customers taught in Leadership and Corporate Accountability, a required course in the Harvard Business School MBA program. The Note outlines the asymmetries inherent in the company-customer relationship and...
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Keywords:
Customers;
Corporate Accountability;
Ethics;
Legal Liability;
Customer Relationship Management
Goldberg, Lena G. "Legal Analysis: Customers." Harvard Business School Module Note 315-062, December 2014. (Revised February 2023.)
- February 2022 (Revised March 2022)
- Case
Hertz in Bankruptcy: A Wild Ride in Pandemic Times
Hertz filed for Chapter 11 bankruptcy in response to asset-backed securities (ABS) obligations and the COVID-19 pandemic. Enthusiastic Robinhood investors and shrewd negotiating tactics helped Hertz stabilize. Roughly nine months into the bankruptcy, Hertz received...
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Keywords:
Bankruptcy Reorganization;
COVID-19 Pandemic;
Insolvency and Bankruptcy;
Health Pandemics;
Valuation;
Capital Structure;
Negotiation;
Private Equity;
Travel Industry;
United States
Antill, Samuel, Stuart Gilson, and Kristin Mugford. "Hertz in Bankruptcy: A Wild Ride in Pandemic Times." Harvard Business School Case 222-064, February 2022. (Revised March 2022.)
- Response
Kiva as a Test of Our 'Societal Creativity'
Response to "Kiva and the Birth of Person-to-Person Microfinance" by Matt Flannery (Innovations case discussion)
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Austin, Robert D. "Kiva as a Test of Our 'Societal Creativity'." Innovations: Technology, Governance, Globalization 2, nos. 1/2 (Winter–Spring 2007): 57–62.
- October 2017 (Revised April 2019)
- Case
Data Breach at Equifax
By: Suraj Srinivasan, Quinn Pitcher and Jonah S. Goldberg
The case discusses the events leading up to the massive data breach at Equifax, one of the three U.S. credit reporting companies, the organizational and governance issues that contributed to the breach, and the consequences of the breach. The case supplement provides...
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Srinivasan, Suraj, Quinn Pitcher, and Jonah S. Goldberg. "Data Breach at Equifax." Harvard Business School Case 118-031, October 2017. (Revised April 2019.)