Platforms And Ecosystems - Publications - Faculty & Research

05 Dec 2023
Research & Ideas

Are Virtual Tours Still Worth It in Real Estate? Evidence from 75,000 Home Sales

data from the real estate platform Redfin for 75,178 houses sold in the greater Los Angeles area from March 2019 to March 2021. The time period gives a snapshot of how the effect might linger beyond lockdowns. They combed listings for... View Details

Keywords: by Rachel Layne; Real Estate

September 2024 (Revised March 2025)
Case

Epic: The Future of Health Information Technology

By: Regina E. Herzlinger and Brian L. Walker

How should the founder and leadership team of a health IT company with more than 45 years of market leadership prepare for the future, while navigating founder transitions and industry changes? Founded by Judy Faulkner in the late 1970s, Epic pioneered electronic... View Details

Keywords: Technological Innovation; Entrepreneurship; Health Care and Treatment; Private Ownership; Customer Focus and Relationships; Information Management; Organizational Change and Adaptation; Business Strategy; Competition; Health Industry; Electronics Industry; Information Technology Industry

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Initiatives | About

students, and alumni connect with practitioners in the field to develop insights that drive impact. They provide powerful platforms to address complex, multi-dimensional topics that demand a new managerial... View Details

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Finding Job Opportunities - Alumni

Careers Finding Job Opportunities Careers Finding Job Opportunities Starting to get the job search underway but feeling overwhelmed? These tools can help you stay organized and informed as you start to explore your options. Finding Job... View Details

26 Nov 2018
HBS Seminar

Emily Truelove, MIT Sloan School of Management

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Finance Curriculum - Faculty & Research

Managing Family Wealth: A FIELD Immersion (also listed under Entrepreneurial Management) Lauren Cohen Spring 2026 Q3Q4 3.0 Field Course: Private Equity Projects and Ecosystems (also listed under... View Details

07 Jul 2008
Research & Ideas

Innovation Corrupted: How Managers Can Avoid Another Enron

"In the end, Enron was at the center of a truly delinquent society. Once Enron's ethical drift took hold, its collapse was only a matter of time," says HBS professor emeritus Malcolm S. Salter. As he explains in this Q&A and... View Details

Keywords: by Martha Lagace; Energy; Utilities

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Marketing - Faculty & Research

In 2025 TikTok is working to grow its brand and performance advertising business, along with a new integrated full-funnel solution. As an emerging media platform with unique ad formats View Details

26 Sep 2023
Research & Ideas

Unpacking That Icky Feeling of 'Shopping' for Diverse Job Candidates

the pseudonym ShopCo. Her ethnographic study of the company, which was regarded as progressive and engaged in DEI, is detailed in a new paper in the September issue of Administrative Science Quarterly. A progressive tech firm shuns a... View Details

Keywords: by Kristen Senz

18 Jun 2024
Research & Ideas

What Your Non-Binary Employees Need to Do Their Best Work

When Katherine Coffman presents her research findings about how gender stereotypes shape the behavior of men and women in the workplace, she is often asked: What about non-binary individuals? “People understandably keep asking, ‘What... View Details

Keywords: by Michael Blanding

Airbnb During the Pandemic—Stakeholder Capitalism Faces a Critical Test

As the covid pandemic spread in early 2020, global travel ground to a halt. For Airbnb, the San Francisco-based platform for renting accommodations, the impact was both swift and severe as revenues plummeted more than 70% over the prior year. Responding to the... View Details

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Technology & Operations Management - Faculty & Research

Buybox. Customers benefit from lower prices and higher average quality levels when competition in Buyboxes is high. After the introduction of the Buybox, the marketplace also becomes more concentrated. Our paper contributes to the... View Details

11 Apr 2023
Research & Ideas

Is Amazon a Retailer, a Tech Firm, or a Media Company? How AI Can Help Investors Decide

Traditional investing classifications consider Walmart a consumer staples retailer, but the company owns more than 6,000 retail and distribution properties around the world—the portfolio dwarfs those of many commercial real estate firms.... View Details

Keywords: by Danielle Kost; Consumer Products; Real Estate; Financial Services; Retail

21 Jun 2022
HBS Case

Free Isn’t Always Better: How Slack Holds Its Own Against Microsoft Teams

work becomes a fixture in business. The winner is anyone’s guess, says HBS Professor David Yoffie, who co-wrote the case. “It is a dramatic story,” says Yoffie, the Max and Doris Starr Professor of International Business View Details

Keywords: by Lane Lambert; Information Technology; Technology

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Podcast - Business & Environment

in the circular economy. Extending Apparel Lifespan: ThredUp CEO James Reinhart 04 JUN 2025 | Climate Rising James Reinhart, CEO of ThredUp, one of the largest online resale platforms for secondhand clothing. James co-founded the company... View Details

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Blavatnik Fellowship in Life Science Entrepreneurship - Health Care

collective funding 2025–26 Fellows Erik Aznauryan PhD 2021 Erik Aznauryan is the co-founder and CEO of HarborSite, a genetic engineering platform company pioneering novel gene insertion tools to treat... View Details

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Negotiation, Organizations & Markets - Faculty & Research

6–10. Dungeons & Dragons: Repairing Ecosystem Trust (B) By: Gabriel Rossman, Oliver Schilke and Julian Zlatev May 2025 | Supplement | Faculty Research Supplements the (A) case, 924-008. Citation Purchase... View Details

February 2018
Supplement

Qualtrics (C)

By: Doug J. Chung and James M. Lattin

Qualtrics was an online survey research platform and since the beginning, the company had relied entirely on an inside sales model—sales done remotely without face-to-face contact with clients. The low-cost inside sales model, along with an emphasis on a strong sales... View Details

Keywords: Inside Sales Model; Sales; Strategy; Growth and Development Strategy; Organizational Change and Adaptation