Publications

2023
Chapter

Organizational Development

By: Min Basadur, Tim Basadur and Goran Calic

Our review of the field of Organizational Development (OD) reveals an extensive range of tools which attempt to help organizations improve performance. We believe that OD should be studied differently: As a continuous process of change-making or innovation. How this... View Details

Keywords: Change; Cognition and Thinking; Creativity; Organizational Change and Adaptation; Innovation and Management

Register to Read

Web

Innovation and Renovation: Optimizing Product Line Architecture - Course Catalog

own companies or joining an established organization. Course Content and Organization The course is organized around four modules. Many of the cases were newly developed within... View Details

January–February 2013
Article

Golfing Alone? Corporations, Elites and Nonprofit Growth in 100 American Communities

By: Christopher Marquis, Gerald F. Davis and Mary Ann Glynn

We examine the link between corporations and community by showing how corporate density interacts with the local social and cultural infrastructure to affect the growth and decline of the number of local nonprofits between 1987 and 2002. We focus on two sub-populations... View Details

Keywords: Business and Community Relations; Civil Society or Community; Business Model; For-Profit Firms; Business Growth and Maturation; Profit; Local Range; Welfare or Wellbeing; Business Processes; Corporate Entrepreneurship; Trends; Management Practices and Processes; United States

Find at Harvard

Read Now

06 Jul 2020
News

Fit for Context Leadership

March 2011
Case

Grand Circle Travel: Where Risk Comes with the Territory

By: Herman B. Leonard

A worldwide travel company is intrinsically exposed to risks of natural and man-made disasters. How do you organize a business for success when it must on a nearly daily basis cope with hazards ranging from minor mishaps to large-scale catastrophes? Alan and Harriet... View Details

Keywords: Crisis Management; Risk and Uncertainty; Safety; Transportation; Organizational Design; Decision Choices and Conditions; Organizational Structure; Mission and Purpose; Competitive Advantage; Travel Industry

Web

Executive Education Courses - Institute For Strategy And Competitiveness

Executive Education Courses Executive Education Courses Strategy for Health Care Delivery (Fall) November 16 -18, 2022 Summary Innovative health care organizations worldwide are moving toward better value measurement models to improve... View Details

14 Feb 2018
News

A ‘Hopeaholic’ Promotes Diversity, Inclusion, and Equality in the Workplace

and equality is meaningful and challenging,” she adds. “I know my goal to develop organizations and society on this issue is a lofty one; View Details

15 Mar 2021
Blog Post

Be Unapologetically Yourself: Interview with Singer-Songwriter and Banking Strategist Andrea Mendoza

Ironman and he brings that identity to work,” Mendoza shared. “This creates opportunity for others to do the same and as a leader within the organization I can set an example... View Details

Article

Reflections on the 2013 Decade Award: 'Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited' Ten Years Later

By: Mary Benner and Michael Tushman

This paper reflects on Benner and Tushman (2003): "Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited." Our paper received the Academy of Management Review's best paper award in 2003 and the decade award in 2013. We consider the... View Details

Keywords: Organizations; Innovation and Invention; Performance Productivity; Innovation and Management

Find at Harvard

October 2014 (Revised June 2015)
Case

Quiet Logistics (A)

By: Robert Simons and Natalie Kindred

This two-part case focuses on how to identify and manage strategic uncertainties in an innovative, entrepreneurial start-up company. In the (A) case, students learn about Quiet Logistics, an e-commerce fulfillment company working with high-end apparel retailers such as... View Details

2010
Working Paper

The Many Faces of Nonprofit Accountability

By: Alnoor Ebrahim

What does it mean for a nonprofit organization to be accountable? Nonprofit leaders tend to pay attention to accountability once a problem of trust arises—a scandal in the sector or in their own organization, questions from citizens or donors who want to know if their... View Details

Keywords: Corporate Accountability; Corporate Disclosure; Governing Rules, Regulations, and Reforms; Leadership; Mission and Purpose; Performance Evaluation; Nonprofit Organizations; Business Strategy

Read Now

15 Aug 2016
Research & Ideas

Black Swans and Big Trends Can Ruin Anyone's Internet Prediction

iPod. As I finished writing Speed Trap, the music industry was celebrating the shutdown of Napster, and the major labels were busy organizing their own download services. A few months later, like a bolt out... View Details

Keywords: by Thomas R. Eisenmann; Technology

13 Aug 2024
Op-Ed

Can AI Save Physicians from Burnout?

term. AI automations of clinical documentation offer significant benefits for physician productivity and well-being. However, to ensure AI does more good than harm, complementary changes to financial... View Details

Keywords: by Susanna Gallani, Lidia Moura, and Katie Sonnefeldt; Health

01 Apr 1996
News

Stasis and Turmoil: HBS Research for the Real World

are wreaking havoc on the workplace. Reengineering, for example, destabilizes and changes the rules by which organizations operate, he says. "Many of these programs are... View Details

25 Jan 2012
Working Paper Summaries

Who Lives in the C-Suite? Organizational Structure and the Division of Labor in Top Management

Keywords: by Maria Guadalupe, Hongyi Li & Julie Wulf

January 1996 (Revised May 2005)
Case

Ben & Jerry's Homemade Ice Cream, Inc.: A Period of Transition

By: David J. Collis and Melinda B. Conrad

Bob Holland takes over as CEO of this iconoclastic ice cream company in February 1995 when it faces a major crisis. Holland must now develop a strategy that both adapts to the external environment and is consistent with the company's unique heritage. View Details

Keywords: Strategy; Business Strategy; Adaptation; Crisis Management; Organizational Culture; Food and Beverage Industry

08 Jul 2015
What Do You Think?

Do Americans Work Too Much and Think About Work Too Little?

colleagues on the Harvard Business School faculty, legendary teacher and thinker Tony Athos. In an organization with a culture of long hours and FILO (first in last out) norms... View Details

Keywords: by James Heskett; Financial Services

August 2010 (Revised July 2012)
Supplement

Leaders Who Make a Difference: Joel Klein Brings Accountability to NYC DOE: Day 2

By: Joseph L. Bower and Sonja Ellingson Hout

Joel Klein took over the NYC Department of Education in 2002 and radically transformed the strategy and organization remarkably with improvements in performance. Day 2 focuses on Klein as a strategist, organization builder and driver of performance. Supplementary... View Details

Keywords: Organizational Change and Adaptation; Leading Change; Organizational Structure; Corporate Strategy; Education; Performance Improvement; Public Administration Industry; Education Industry