Publications

October 1984
Case

Citibank Indonesia

Describes a dilemma faced by Citibank's country manager for Indonesia. His superiors have asked him to raise his profit goal for 1984. But to produce increased profits he would either have to reduce the amount lent at below-market rates, particularly to prime customers... View Details

Keywords: Cost vs Benefits; Multinational Firms and Management; Banks and Banking; Banking Industry; Indonesia

1990
Chapter

Competitive Advantages in British Multinational Banking since 1890

By: G. Jones

Keywords: History; Multinational Firms and Management; Competitive Advantage; Banks and Banking; Banking Industry; United Kingdom

01 Sep 2007
News

How to Take a Stand On UBS and Climate Change

financial services companies as it determines its stand on a matter of increasing public prominence. Oberholzer-Gee teaches the case in Strategies Beyond the Market, a second-year elective that focuses on the interplay between business... View Details

Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services; Finance

February 2021 (Revised June 2021)
Case

Barbarians at the Gate or Turnaround Gurus? Private Equity and the Rise of the LBO

By: Tom Nicholas and John Masko

During the 1980s, leveraged buyouts (LBOs) and the private equity (PE) firms responsible for carrying them out revolutionized both investment and management in the U.S. Between 1980 and 1989, buyout activity in the U.S. surged from $1 billion per year to $60 billion.... View Details

Keywords: Leveraged Buyouts; Mergers and Acquisitions; Business Conglomerates; Restructuring; Borrowing and Debt; Private Equity; Bonds; Investment Return; Institutional Investing; Profit Sharing; Business History; Management Style; Private Ownership; Performance Effectiveness; Value Creation; Financial Services Industry; United States

15 Jun 2021
News

Diversifying HBS's Case Collection

progress. And to improve data collection, the School instituted a new, voluntary, self-identification form that case protagonists are asked to complete. “The School and our faculty are making an all-out effort to lay the foundations for a... View Details

Keywords: Jennifer Gillespie

17 Mar 2023
News

Dean Datar Meets with Alumni in New York

offered insights into work that is underway on the role of business in society, digital innovation, and reimagining learning. "I don't think there is another institution other than business and free enterprise that has done more good for... View Details

01 May 2013
News

Catherine E. Kuehn Price, MBA 1986 & Malcolm K. Price, MBA 1987

institution they believe in without compromising their family’s financial security. “Harvard is great at providing vehicles that allow you to achieve your philanthropic goals,” he says. “I also would argue... View Details

August 2020
Case

Mary Guerrero and the Advancement of Latinx Talent: Developing an Employee Resource Group at a Top Tier Bank (A)

By: Rosabeth Moss Kanter and Amy Hernandez Turcios

Mary Guerrero was a first-generation Latina and an investment banking analyst at a top tier bank on Wall Street—Bulge Bracket Bank (BBB). She was committed to increasing representation of Latinx talent at her firm. She was already doing a lot of individual work to make... View Details

Keywords: Latin America; Bank; Representation; Scale; Inclusion; Coalition; Resources; Latinx; Talent and Talent Management; Diversity; Ethnicity; Banks and Banking; Leadership

September 2010 (Revised January 2012)
Case

Mobile Banking for the Unbanked

By: V. Kasturi Rangan and Katharine Lee

The case describes in detail the workings of two mobile banking operators in Africa—WIZZIT in South Africa and M-PESA in Kenya. It explores the dimensions of strategy that make for success in the market for the unbanked. It raises questions regarding the portability of... View Details

Keywords: Business Model; Financial Institutions; Disruptive Innovation; Marketing Strategy; Corporate Strategy; Banking Industry; Kenya; South Africa

August 2003 (Revised June 2005)
Case

Royal Bank of Scotland, The: Masters of Integration

By: Nitin Nohria and James Weber

Describes the acquisition of Nat West by Royal Bank of Scotland. Describes the strategic rationale for the acquisition and the process by which the integration of the two banks was accomplished. The acquisition is remarkable for how successful it was, given the typical... View Details

Keywords: Mergers and Acquisitions; Integration; Banks and Banking; Success; Banking Industry; Scotland

09 Nov 2021
News

Weighing Big Tech’s Promise to Black America

cash holdings “in financial institutions and organizations that directly support Black communities.” As part of that effort, Netflix deposited $10 million in Hope Credit Union, a Black-owned bank. The pledge... View Details

01 May 2013
News

Celeste A. Guth, MBA 1986

Celeste Guth vividly recalls the day she received her acceptance letter to HBS. “When I opened the admissions packet, I was thrilled beyond belief,” shares Guth, a partner with global responsibility for the Financial View Details

August 2010 (Revised May 2015)
Teaching Note

Bank of America: Mobile Banking and Bank of America: Mobile Banking (Abridged)

By: Sunil Gupta

Teaching Note for 510063 and 512082 View Details

Keywords: Banks and Banking; Strategy; Customers; Technology Adoption; Decisions; Product Launch; Mobile Technology; Banking Industry

Web

Buy Now, Pay Later: Credit and Charity

Economy: The Rise of Credit Reporting Credit in a Consumer Society Research Links Credits “Monte di pietà, an institution of Christian piety, may licitly charge money for outlays, losses, and even for a moderate return.” 4 — Pope Leo X,... View Details

01 Jan 2010
News

Susan L. Decker, MBA 1986

motivate them to see just how high they can jump by believing in them and giving them the freedom to perform.” Sue Decker’s successful Wall Street career began at Donaldson, Lufkin & Jenrette, where as an equity analyst, she consistently received the number one rating... View Details

01 Mar 2012
News

What Makes Israel Tick?

1951). The group also traveled to the Palestinian West Bank to assess the status of financial and social institutions required for successful statehood. Poorvu Family Professor of Management Practice Arthur... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Management, Scientific, and Technical Consulting Services; Professional Services

January 1997 (Revised March 1997)
Background Note

Note on Money and Monetary Policy

By: David A. Moss and Wyatt C. Wells

Offers a brief overview of economic thinking about the nature of money and about how the central bank can affect the economy through monetary policy. View Details

Keywords: Sovereign Finance; Government Administration; Policy; Central Banking; Money; Inflation and Deflation; Financial Crisis