Meetings - Publications - Faculty & Research

16 Jun 2020
Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

COVID-deaccession, it is even more critical for firms to become more customer centric by researching and understanding their customers’ new problems caused by fear, isolation, physical distancing, and financial constraints, and attempt to structure their offerings to... View Details

Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service

Web

Stata Temporary Files and Stata Tmp - Research Computing Services

volume is too small for a person's code pattern when writing and/or merging a number of files a once, if Stata exits abnormally, or if a large number of Stata jobs land on one node and are doing lots of file work. Does This Affect You? If you View Details

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Virtual Job Search Teams - Alumni

program, you will meet virtually with a career coach and your team of fellow HBS alumni. You will leave the program with completed self-assessment, updated collateral, networks identified, and more. Program Outline Who should join a... View Details

05 Jul 2022
What Do You Think?

Have We Seen the Peak of Just-in-Time Inventory Management?

distribution channel. Fluctuating demand at the retail level would generate exaggerated fluctuations—a “whipsaw” effect—in expected demand and inventory planning at the back end, or manufacturing level, in an effort to meet possible... View Details

Keywords: by James Heskett; Manufacturing; Shipping; Transportation

13 Feb 2014
Research & Ideas

Managing the Family Business: Leadership Roles

policies, agreements, and plans, as well as forums (like boards, family councils, and annual meetings of the owners) to develop the plans, agreements, rules, and policies, to address important issues and to work out differences. One very... View Details

Keywords: by John A. Davis

05 Mar 2009
What Do You Think?

How Frank or Deceptive Should Leaders Be?

of mediocre performance. On the other hand, there may be reasons why good leaders have to have an optimistic bias. As one CEO put it in a meeting last week, "I can't lead from a position of pessimism." Even though CEOs may... View Details

Keywords: by Jim Heskett

26 Apr 2016
First Look

April 26

traditional rating and ranking system. The new process involved informal monthly meetings between managers and their reports, and it more closely tied bonuses to business performance. Would it serve to motivate employees? Could its... View Details

Keywords: Sean Silverthorne

08 Mar 2019
Research & Ideas

Seven Negotiation Lessons from Amazon's HQ Disaster in Queens

the game to meet local concerns, the Seattle giant had had enough and punted. After the fact, however, the New York mayor stated: “We gave Amazon the opportunity to be a good neighbor and do business in the greatest city in the world... View Details

Keywords: by James K. Sebenius; Real Estate; Construction

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Online Leadership Principles Course | HBS Online

Enrollment Stories FAQs Enroll Now Key Concepts Understand your motivational drivers, emotional intelligence, and communication methods to establish a personal leadership style Apply or adapt your leadership style to meet specific... View Details

08 Feb 2022
Research & Ideas

Silos That Work: How the Pandemic Changed the Way We Collaborate

meetings and Teams chats. The researchers were not given access to the contents of the emails, meetings, and chats, only their frequency rates within organizations and the communication patterns they revealed. The sheer size and scope of... View Details

Keywords: by Jay Fitzgerald

14 Dec 2007
Op-Ed

When Your Product Becomes a Commodity

speed from launch to maturity is faster than ever before. Marketers can do three things to delay the inevitable forces of commoditization. Innovate. A new product that better meets consumer needs, even an upgrade of an existing product,... View Details

Keywords: by John Quelch

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Terms of Use - Alumni

without notice to users any user content that does not meet the standards set by the Alumni Website Full Terms of Use (pdf) . Email My Class or Section/Alumni Messaging Service The Alumni Messaging Service has been provided to facilitate... View Details

03 Jan 2023
Book

Confront Workplace Inequity in 2023: Dig Deep, Build Bridges, Take Collective Action

mirror—and it's a nonjudgmental mirror—so that they can see what they believe.” After working with upper-level management, Opie meets with employees working at lower levels, which she prefers to do off-campus and outside of working hours... View Details

Keywords: by Pamela Reynolds

08 Aug 2023

HBS Information Session in New York City

Join us for an in-person information session about the Harvard Business School MBA Program. This event is designed for prospective applicants to learn more about the MBA Program and life at HBS. The event will include an admissions presentation and the opportunity to... View Details

15 Sep 2022
Research & Ideas

Looking For a Job? Some LinkedIn Connections Matter More Than Others

not just with their immediate coworkers, but also people they meet at conferences, workshops, networking events, and collaborations across companies. In addition, he says, workers should be receptive to the people reaching out to them.... View Details

Keywords: by Michael Blanding

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Founder - Entrepreneurship

Student Journey Founder Required Curriculum Elective Curriculum Throughout your Founder Path, get feedback on your idea, testing plan, business model, and more from experienced entrepreneurs and VCs by meeting 1:1 with Rock Executive... View Details

13 Jul 2020
Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

Ken Frazier right now? Ken Frazier: I have to tell you, it is incredibly hectic. The good news is my family is well. My children are well, my spouse is well. We had our 35th anniversary dinner last night. All of that is good, but I'm busier than I've ever been. I find... View Details

Keywords: by Staff; Pharmaceutical

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Reconceiving Products & Markets - Institute For Strategy And Competitiveness

Three Levels of CSV Reconceiving Products & Markets Redefining Productivity in the Value Chain Improving the Local & Regional Business Environment Reconceiving Products & ... Reconceiving Products & Markets Case Study The Lifebuoy Soap Story View Details

Research Summary

Current Research

Information Dissemination in Capital Markets

Seeking to bridge economic theory and the role of individuals, Professor Brochet researches the transmission of information in capital markets. He has investigated the effects of information... View Details

05 Jul 2006
What Do You Think?

How Important Is “Executive Intelligence” for Leaders?

Three words that best describe effective people in any organization: smart and happy. Both the order and the conjunction are important . . . ." Harry Tucci went even further, saying: "The concept of executive intelligence is a very useful measure of success... View Details

Keywords: by James Heskett

Publications