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  • September 2018 (Revised May 2021)
  • Teaching Plan

Eastern Bank: Innovating Through Eastern Labs

By: Karen Mills, Dennis Campbell and Aaron Mukerjee
Eastern Bank is a 200-year-old New England mutual bank with a community focus. Eastern specializes in small business lending, having made strategic investments to become the top SBA lender in New England in the midst of the Great Recession, when other banks were... View Details
Keywords: Banks; Fintech; Innovation; Innovation ＆ Entrepreneurship; Innovation And Strategy; Technological Change; Technology And Innovation Management; Entrepreneurial Management; Intrapreneurship; Banks and Banking; Innovation and Invention; Entrepreneurship; Innovation Strategy; Technological Innovation; Information Technology; Management
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  • 2015
  • Book

MOVE: Putting America's Infrastructure Back in the Lead

By: Rosabeth M. Kanter
Americans are stuck. We live with travel delays on congested roads; shipping delays on clogged railways; and delays on repairs, project approvals, and funding due to gridlocked leadership. These delays affect us all, whether you are a daily commuter, a frequent flyer,... View Details
Keywords: United States; Railroad History; Airlines; Airline Industry; Air Transportation; Passenger Transportation; Cities; Urban Planning; Freighting; Change; Leadership; Public Policy; Change Leadership; Public Finance; Infrastructure; Policy; Technological Innovation; Change Management; Leading Change; Urban Development; Project Finance; Entrepreneurship; City; Transportation; Transportation Industry; Shipping Industry; Rail Industry; Air Transportation Industry; United States
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  • June 2008
  • Article

The Multiunit Enterprise

By: David A. Garvin and Lynne C. Levesque
A multiunit enterprise is a geographically dispersed organization built from standard units (stores, restaurants, or branches) that are aggregated into larger geographic groupings (districts, regions, and divisions). Although this organizational structure has become... View Details
Keywords: Globalized Firms and Management; Organizational Structure; Global Range; Research; Business Ventures; Problems and Challenges; Business or Company Management; Business Headquarters; Organizational Design; Talent and Talent Management; Goals and Objectives
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  • Person Page

Cities, Structures, and Climate Shocks: Cross Registration 2024 Fall

By: John D. Macomber

HARVARD | BUSINESS | SCHOOL

CITIES, STRUCTURES, AND CLIMATE SHOCKS

Senior Lecturer John D. Macomber

HBS 1487

Fall, 2024

Cross... View Details

  • 02 Jun 2010
  • First Look

First Look: June 2

and David KironHarvard Business School Case 810-105 On January 5, 2010, 48-year-old Richard Canny was on his way to meet the governor of Indiana. He was reading his newly issued press release announcing that THINK planned to start... View Details
Keywords: Martha Lagace
  • 01 Sep 2023
  • News

Startup Success Beyond Silicon Valley

Professor Paul Gompers visited Endeavor Saudi Arabia, a nonprofit that promotes startups in emerging markets. Pictured are Alpana Thapar and Fares Khrais (both of the Middle East and North Africa Research Center), Gompers, Lateefa Alwaalan (Endeavor Saudi Arabia), and... View Details
Keywords: Jennifer Mele
  • Web

Founder - Entrepreneurship

Student Journey Founder Required Curriculum Elective Curriculum Throughout your Founder Path, get feedback on your idea, testing plan, business model, and more from experienced entrepreneurs and VCs by meeting 1:1 with Rock Executive... View Details
  • 28 Dec 2010
  • Working Paper Summaries

The Psychological Costs of Pay-for-Performance: Implications for Strategic Compensation

Keywords: by Ian Larkin, Lamar Pierce & Francesca Gino
  • 13 May 2010
  • Working Paper Summaries

Just Say No to Wall Street: Putting A Stop to the Earnings Game

Keywords: by Joseph Fuller & Michael C. Jensen; Financial Services
  • 2017
  • Working Paper

Digital Agility: The Impact of Software Portfolio Architecture on IT System Evolution

By: Alan MacCormack, Robert Lagerström, Martin Mocker and Carliss Y. Baldwin
The modern industrial firm increasingly relies on software to support its competitive position. However, the uncertain and dynamic nature of today’s global marketplace dictates that this software be continually evolved and adapted to meet new business challenges. This... View Details
Keywords: Information Systems; Software; Architecture; Modularity; Agility; Coupling; Applications and Software; Design; Decisions; Performance
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  • 2025
  • Working Paper

The Impact of Input Inaccuracy on Leveraging AI Tools: Evidence from Algorithmic Labor Scheduling

By: Caleb Kwon, Antonio Moreno and Ananth Raman
Are the inputs used by your AI tool correct and up to date? In this paper, we show that the answer to this question: (i) is frequently a “no” in real business contexts, and (ii) has significant implications on the performance of AI tools. In the context of algorithmic... View Details
Keywords: AI and Machine Learning; Employees; Performance Effectiveness
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  • Article

Accuracy First: Selecting a Differential Privacy Level for Accuracy-Constrained ERM

By: Katrina Ligett, Seth Neel, Aaron Leon Roth, Bo Waggoner and Steven Wu
Traditional approaches to differential privacy assume a fixed privacy requirement ϵ for a computation, and attempt to maximize the accuracy of the computation subject to the privacy constraint. As differential privacy is increasingly deployed in practical settings, it... View Details
Keywords: Differential Privacy; Empirical Risk Minimization; Accuracy First
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  • November 2014
  • Case

Nestlé SA, 2014

By: John R. Wells and Galen Danskin
In 2014, Nestlé was the largest producer of packaged foods and beverages in the world. 2013 revenues were $103.7 billion and operating profits $16.1 billion (15.5% of sales). The company owned 29 mega brands, each generating more than Euro 1 billion ($1.25 billion).... View Details
Keywords: Consumer Products; Acquisitions; Strategy; Goods and Commodities; Nutrition; Emerging Markets; Corporate Social Responsibility and Impact; Competitive Strategy; Consumer Products Industry; Europe
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  • 2003
  • Book

The Slow Pace of Fast Change: Bringing Innovations to Market in a Connected World

By: Bhaskar Chakravorti

Innovation's encounter with the market results in a game of both high risk and high stakes. Often its outcome defies common sense: Superior new products flop, unlikely ideas become runaway hits, and—despite rapid technological advances and intense... View Details

Keywords: Game Theory; Network Effects; Innovation and Invention; Product Marketing; Economics
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  • Web

Creating an Inclusive Recruiting Process for Candidates with Diverse Abilities - Recruiting

meet with these people; this is when you'll have a break' -- that gave me a sense of what the experience was going to be like and allowed me to prepare myself for that,” Hamilton said. Hamilton believes there is a connection between... View Details
  • Web

Shad Hall | About

for Shad Hall is intended to meet the needs of the HBS community and includes classes and outreach initiatives that encourage wellness and fitness. The three-story, brick and concrete structure houses a multipurpose gym, indoor track,... View Details
  • Web

Online Business Strategy Course | HBS Online

meeting each week’s course module deadlines and fully answering questions posed therein. This helps ensure your cohort proceeds through the course at a similar pace and can take full advantage of social learning opportunities. In addition... View Details
  • 15 Mar 2017
  • Blog Post

An Average Day at HBS

with an earlier alarm than I ideally would want, followed by discussion group. At discussion group, you have the chance to meet with five other first-year students (who aren’t in your section) to talk through that day’s cases. It is a... View Details
  • Web

Adding a Social Dimension to Strategy - Institute For Strategy And Competitiveness

seating areas with wireless internet for meals and meetings Each store carries local produce and has the authority to contract with the local farmers. Company provides low-interest loans if needed Nutrition information and education... View Details
  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

employees is absolutely critical as companies strive for an outside-in perspective. If the organization does not have people who can explore, comprehend, and meet its customers' needs, the pursuit of customer-centricity is doomed from the... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products