Learning By Doing - Publications - Faculty & Research

12 Sep 2023
What Do You Think?

Who Gets the Loudest Voice in DEI Decisions?

statement? Nike’s decision to feature in its ads Colin Kaepernick, an American footballer whose patriotism has been questioned, ultimately resulted in what was described by one observer as a “bold success.” On the other hand, brands like... View Details

Keywords: by James Heskett

28 Sep 2020
Research & Ideas

How Leaders Can Navigate Politicized Conversations and Inspire Collaboration

receptiveness, according to Gino: Actively acknowledge the other perspective. You can do this by saying things like: "I understand that...," or "You are saying ..." Acknowledging the opposing view doesn't... View Details

Keywords: by Kristen Senz

20 Dec 2022
Op-Ed

Employee Feedback: The Key to Retention During the Great Resignation

do not inspire. Leaders who have proven that they will listen by going through this (sometimes very unnerving) process earn their people’s trust and commitment which, in turn, boosts company performance. Key... View Details

Keywords: by Michael Beer

06 May 2019
Research & Ideas

Consumers Blame Business for Global Health Problems. Can Business Become the Solution?

measures. The Global Reporting Initiative captures ESG information from over 80 percent of the world’s largest corporations. Every company wants to be known as a good global citizen, and ESG reporting helps by demonstrating transparency... View Details

Keywords: by Danielle Kost; Health

24 Feb 2014
Working Paper Summaries

Integrated Reporting and Investor Clientele

Keywords: by George Serafeim; Accounting

10 Jun 2002
Research & Ideas

How to Look at Globalization Now

Case Study and a Model," you tackle this widely held belief. Is it borne out by reality? What surprised you about the experience of STAR TV in Asia? Ghemawat: It is widely believed that globally standardized product varieties are... View Details

Keywords: by Martha Lagace

07 May 2012
Research & Ideas

The Art of Haggling

openly reveal their own interests from the get-go. The seller learns that the buyer plans to use the cottage only in the summer, and in the course of negotiation agrees to look after the property in the off-season. Here both sides win:... View Details

Keywords: by Katie Johnston

20 Apr 2021
Book

A Simple Question That Can Guide Companies to Epic Success

New Video: Books@Baker Interview with Felix Oberholzer-Gee Click to watch. Some companies gain advantage by commanding premium prices. Others lean on their world-class talent. But, a small slice of companies manages to View Details

Keywords: by Danielle Kost

22 Nov 2010
Research & Ideas

Seven Strategy Questions: A Simple Approach for Better Execution

your primary customer will allow you to devote all possible resources to meeting their needs and minimize resources devoted to everything else. This is the path to competitive success. It's easy to try to duck the tough choice implied by... View Details

Keywords: by Robert Simons

06 Sep 2011
Research & Ideas

How Small Wins Unleash Creativity

of creative productivity. "We found that of all the events that characterized the best inner work life days, by far the most prominent was making progress," Amabile says. "And of all the events that characterized the worst... View Details

Keywords: by Carmen Nobel

02 Dec 2013
Research & Ideas

Companies Choreograph Earnings Calls to Hide Bad News

executives a question. That's the procedure that HBS Associate Professor Lauren H. Cohen followed to find out more about the odd dealings he'd observed at a company that was the subject of one of his case studies. But he wasn't given the opportunity to ask a question,... View Details

Keywords: by Julia Hanna; Financial Services

18 May 2007
Working Paper Summaries

An Empirical Approach to Understanding Privacy Valuation

Keywords: by Luc Wathieu & Allan Friedman

12 May 2021
Book

The Hard Truth About Being a CEO

they get there." Not only do CEOs struggle to learn how to run a company from a lonely role at the top, but they often quickly find that the network of coworkers they relied on for years are no longer... View Details

Keywords: by Michael Blanding

21 Mar 2018
Research & Ideas

Why Artificial Intelligence Isn't a Sure Thing to Increase Productivity

future, 50 percent of all tasks currently done by humans could be done by machine learning and artificial intelligence,” says Prithwiraj (Raj) Choudhury, assistant professor at... View Details

Keywords: by Michael Blanding; Technology; Information

10 Jan 2023
Op-Ed

Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage

book Transitions, by William and Susan Bridges, outlines three stages of transition—the ending, the neutral zone, and the new beginning—and encourages the reader to pause and understand each of these phases during their own transitions.... View Details

Keywords: by Julia Austin

18 Nov 2002
Research & Ideas

Where Morals and Profits Meet: The Corporate Value Shift

Do you see a marked difference in the types and degrees of ethical breaches occurring in the past, compared to more recently? Paine: Business ethics, of course, is as old as business itself, but formal academic study of the subject is, as... View Details

Keywords: by Carla Tishler

2012
Book

Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy

By: Amy C. Edmondson

Continuous improvement, understanding complex systems, and promoting innovation are all part of the landscape of learning challenges today's companies face. I show that organizations thrive, or fail to thrive, based on how well the small groups within those... View Details

Keywords: Change; Interpersonal Communication; Learning; Values and Beliefs; Innovation and Invention; Management; Performance Improvement; Groups and Teams; Research; Strategy; Complexity; Value

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17 Feb 2015
HBS Case

HBS Cases: The Battle for San Francisco

been a draw for innovators of a different sort—technology workers who began populating the suburbs of the South Bay, which came to be known as Silicon Valley, in the 1970s and '80s. In recent years, they have increasingly put down roots in San Francisco itself,... View Details

Keywords: by Michael Blanding; Technology

15 Aug 2011
Research & Ideas

A New Model for Business: The Museum

for-profit businesses today." Product curation, by necessity, requires talent and care. "Most consumers bristle at constraints on choice or heavy-handed guidance about what they should want, even though (ironically) they value it when... View Details