Knowledge Use and Leverage - Publications - Faculty & Research

12 Oct 1999
Research & Ideas

Rapid Response: Inside the Retailing Revolution

knowledge of what sells and what doesn't, flexible manufacturing capabilities that can respond appropriately to demand, lean rather than fat and costly inventories, View Details

Keywords: by James E. Aisner; Apparel & Accessories; Fashion; Consumer Products; Manufacturing; Retail

29 Jun 2015
HBS Case

Consumer-centered Health Care Depends on Accessible Medical Records

can be used in powerful ways, ideally leading to better patient care, lower health care costs and, ultimately, healthier patients. “Trust on the part of both the consumer and doctor is hugely important in... View Details

Keywords: by Dina Gerdeman; Health; Technology

08 Oct 2007
Research & Ideas

Management Education’s Unanswered Questions

charismatic CEO. The founders saw a profession in terms of using one's knowledge for the advancement of societal interest. What I found even more interesting was the legitimation View Details

Keywords: by Martha Lagace; Education

04 Apr 2017
First Look

First Look at New Research, April 4

anyway. On the contrary, citizens registered due to the visits became more interested in and knowledgeable about the elections as a result of being able to participate in them, View Details

Keywords: Sean Silverthorne

13 Aug 2008
Research & Ideas

The Inner Life of Leaders

progress in life and in business. HBS Working Knowledge asked Zaleznik to reflect on the inner life of leaders. Martha Lagace: Your book is an intellectual and introspective... View Details

Keywords: by Martha Lagace

11 Mar 2001
Research & Ideas

Group Therapy

discovered that family ties in that country are so prevalent that they are not as useful as interlocking directorates and pyramidal equity structures in delineating business group boundaries. Furthermore,... View Details

Keywords: by Peter Jacobs

June 2024
Case

SnapTravel: Betting on 'Super.com'

By: Reza Satchu and Tom Quinn

This case explores SnapTravel, a travel startup offering discounted hotel rooms, and its founders’ desire to pivot to a “super app” that saved customers money across many different purchase types. During the COVID-19 pandemic, Hussein Fazal and Henry Shi saw SnapTravel... View Details

Citation

Educators

23 Dec 2002
Research & Ideas

Setting the Stage: A Young Scholar at HBS

eventual entry of commercial banks, brokers, and other intermediaries into serving the middle-class market. My thesis at Penn examined how and why these institutions were established View Details

Keywords: by Laura Linard; Banking; Financial Services

22 Dec 2003
Research & Ideas

How to Build a Better Board

problem: Board members are time-pressured part-timers who lack the knowledge they need to successfully oversee the companies they serve. The remedy isn't necessarily in staggered terms or requirements for outside directors—rather it's... View Details

Keywords: by Martha Lagace

16 Sep 2008
First Look

First Look: September 16, 2008

leadership change that does not rely on Schumpeterian creative destruction: platform envelopment. By leveraging common components and shared user relationships, one platform provider can move into another's... View Details

19 Nov 2001
Research & Ideas

Alfred Chandler on the Electronic Century

clones. The Approach—the Paths Of Learning My basic purpose in this volume is to carry out the fundamental task of the historian: to record where, when, how, and by whom technical knowledge was... View Details

Keywords: by Alfred D. Chandler, Takashi Hikino & Andrew Von Nordenflycht; Computer; Consumer Products; Electronics; Manufacturing; Technology

11 Jun 2020
In Practice

Are Digital Organizations Better at Overcoming COVID?

You About Spending and Happiness (Wall Street Journal) Read COVID-19 coverage from Working Knowledge Ariel D. Stern: For leaders, digital tools expand and enhance services ... View Details

Keywords: by Danielle Kost

19 Nov 2001
Research & Ideas

Wrapping Your Alliances In a World Wide Web

alliance partners and to enable communities of manufacturers to work in harmony. Point-to-point Links The most obvious intercompany use of the Internet is probably construction of a point-to-point link... View Details

Keywords: by Andrew McAfee

03 Nov 2015
First Look

November 3, 2015

are low, and some useless care is bought even when patients face the full cost. In the presence of behavioral hazard, welfare calculations using only the demand curve can be off by orders of magnitude or... View Details

Keywords: Sean Silverthorne

11 Apr 2000
Research & Ideas

Financial Services 24/7

Business Administration. "There are many challenges for firms in figuring out how to position themselves," notes Crane, who has taught finance and banking at HBS for many years. As consumers get more accustomed to View Details

Keywords: by Susan Young

06 Nov 2000
Research & Ideas

The Determinants of Corporate Venture Capital Success

promising area, XTV recruited Howard Shao and John Newton, both former engineering executives at the Ingress Corporation (a relational database manufacturer), to lead the technical effort. Shao spent the first six months assessing the... View Details

Keywords: by Paul Gompers & Josh Lerner

18 Aug 2011
Lessons from the Classroom

Business Plan Contest: 15 Years of Building Better Entrepreneurs

An online shipping platform that uses social networks and smartphones. Low-cost medical care and monitoring that helps seniors to live at home. The "Skype" of broadband,... View Details

Keywords: by Julia Hanna; Education

September 2019
Case

Shell: A Company of Opportunity?

By: Joseph B. Fuller and Emer Moloney

The Opportunity Hub was a cloud-based platform that enabled managers to market projects they were working on and associated resourcing needs as “Opportunity Owners” and employees, or “Opportunity Seekers,” to browse these statements of need and engage when they had... View Details

Keywords: Business Divisions; Change Management; Competency and Skills; Experience and Expertise; Talent and Talent Management; Energy; Energy Sources; Non-Renewable Energy; Renewable Energy; Human Resources; Employees; Retention; Collaborative Innovation and Invention; Innovation and Management; Innovation Strategy; Technological Innovation; Jobs and Positions; Job Design and Levels; Knowledge Sharing; Knowledge; Knowledge Use and Leverage; Labor; Human Capital; Labor Unions; Leading Change; Resource Allocation; Organizational Change and Adaptation; Performance Evaluation; Performance Productivity; Strategic Planning; Projects; Motivation and Incentives; Business Strategy; Social and Collaborative Networks; Technology Platform; Chemical Industry; Energy Industry; Information Technology Industry; Technology Industry; United Kingdom; Netherlands