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  • All HBS Web  (7,150)
    • People  (10)
    • News  (2,035)
    • Research  (4,275)
    • Events  (32)
    • Multimedia  (7)
  • Faculty Publications  (2,953)
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  • November 1993
  • Supplement

Sierra On-Line (C): The Insiders' Perspective, An Interview with Ken and Roberta Williams

Presents the insiders' perspective using an interview format. Ken and Roberta Williams, Sierra's founders, discuss issues raised in the (A) and (B) cases and present their vision to become the world leader in educational software. Teaching Purpose: Analysts typically... View Details
Keywords: Performance Evaluation; Financial Statements; Management Teams; Education Industry
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Wilson, G. Peter, and Elizabeth H. McNair. "Sierra On-Line (C): The Insiders' Perspective, An Interview with Ken and Roberta Williams." Harvard Business School Supplement 194-051, November 1993.
  • Program

Driving Digital Strategy

advantage of the opportunities presented by digital transformation Learn how new technologies are impacting business Make digital transformation a key part of your organization's strategy Create and manage the capabilities that drive... View Details
  • Article

Milestones in Marketing

By: John A. Quelch and Katherine Jocz
Marketing flourished in U.S. business schools in the prosperous years following World War II. Students preparing for assistant-product-manager positions at the likes of Procter & Gamble, Lever, and General Foods enrolled in courses in marketing management, management... View Details
Keywords: Education; Business History; Marketing; Practice
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Quelch, John A., and Katherine Jocz. "Milestones in Marketing." Business History Review 82, no. 4 (Winter 2008): 827–838.
  • Web

Application Requirements - Doctoral

Management Admissions Test (GMAT). Submitted test scores are valid for no longer than five years. If you are applying for admission for Fall 2026, we will accept at-home versions of the GRE. You may submit scores from tests taken no... View Details
  • 12 Oct 1999
  • Research & Ideas

Throwing Your Opponent: Strategies for the Internet Age

three years to one of three to six months. But beyond that, they say, "Internet time" is characterized by several other salient traits. "For companies competing in the new information economy," Yoffie and Cusumano write, "the Internet is... View Details
Keywords: by Daniel Penrice
  • 31 Aug 2010
  • First Look

First Look: August 31

interactions reduce inefficiencies from information asymmetry. Second, banks price loans to cross-sell other fee business. These effects are additive. A one standard deviation increase in both bank relationship strength and cross-selling... View Details
Keywords: Sean Silverthorne
  • 21 Dec 2016
  • Blog Post

Why We Recruit: CPP Investment Board

Organization Melissa Dalmacio, Senior Advisor, Campus Recruitment, CPP Investment Board Describe your organization in three to five sentences. CPP Investment Board (CPPIB) is one of the most respected and fastest-growing institutional investors in the world. With... View Details

    Peter Tufano

    Peter Tufano is a Baker Foundation Professor at Harvard Business School and Senior Advisor to the Harvard Salata Institute for Climate and Sustainability. From 2011 to 2021, he served as the Peter Moores Dean at View Details

    Keywords: asset management; asset management; asset management; asset management; asset management; asset management; asset management; asset management; asset management; asset management; asset management; asset management; asset management; asset management; asset management; asset management; asset management; asset management; asset management; asset management
    • Web

    Programs & Events - Alumni

    Programs & Events To view more HBS and clubs events, please log in and use the tools at left to filter and refine your results. Information on current and future reunions is available on the Reunions webpage. Please contact Alumni... View Details
    • November 2011
    • Case

    Celeritas, Inc.: Leadership Challenges in a Fast-Growth Industry

    By: Michael Beer and Ingrid Vargas
    In 2011, Celeritas is a leading data communications company in the crowded, highly competitive, and ever-evolving enterprise-network optimization market. Having experienced rapid growth since its founding in 2003, Celeritas has recently seen sales decline and has begun... View Details
    Keywords: Technology; Morale; Conflict; Organizational Change; Team Building; Organizational Change and Adaptation; Information Technology; Leadership; Communication; Groups and Teams; Attitudes; Conflict and Resolution; Information Technology Industry; Information Technology Industry
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    Beer, Michael, and Ingrid Vargas. "Celeritas, Inc.: Leadership Challenges in a Fast-Growth Industry." Harvard Business School Brief Case 114-360, November 2011.
    • Program

    Transforming Customer Experiences

    Summary Superior customer service can differentiate your business in the marketplace—if you design the right offerings and execute flawlessly. Led by HBS thought leaders who are experts in customer experience management, this program delves into the fundamentals of... View Details
    • April 1996 (Revised April 2004)
    • Case

    Virtual Vineyards

    By: Jeffrey F. Rayport, Alvin J. Silk, Lisa Klein Pearo and Thomas A. Gerace
    Virtual Vineyards markets wine from small California vineyards directly to consumers through its site on the World Wide Web. It also facilitates fulfillment of customer orders. The case focuses on the ways in which Virtual Vineyards provides value to end consumers... View Details
    Keywords: Customer Focus and Relationships; Technological Innovation; Management; Service Operations; Internet and the Web
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    Rayport, Jeffrey F., Alvin J. Silk, Lisa Klein Pearo, and Thomas A. Gerace. "Virtual Vineyards." Harvard Business School Case 396-264, April 1996. (Revised April 2004.)
    • 05 Sep 2023
    • Book

    Failing Well: How Your ‘Intelligent Failure’ Unlocks Your Full Potential

    results. “An intelligent failure is an undesired result in new territory,” says Edmondson, the Novartis Professor of Leadership and Management at HBS. “There’s no way you can know for sure whether it will work out without trying it.”... View Details
    Keywords: by Michael Blanding
    • 02 Apr 2009
    • Working Paper Summaries

    The Flattening Firm and Product Market Competition: The Effect of Trade Liberalization

    Keywords: by Maria Guadalupe & Julie M. Wulf
    • 2014
    • Working Paper

    Private Equity's Diversification Illusion: Economic Comovement and Fair Value Reporting

    By: Kyle Travis Welch
    This study examines how accounting has informed private equity diversification claims and demand for private equity investments. Despite research showing private equity lacks portfolio diversification benefits, those marketing private equity assets continue to... View Details
    Keywords: Fair Value; Access To Capital; IAS 39; FAS No. 157; FASB; IASB; ASC 820; Covariance Risk; Accounting Beta; Accounting; Private Sector; Valuation; Corporate Finance; Asset Management; Cost of Capital; Private Equity; Accounting Industry; Financial Services Industry; Europe; North and Central America
    Citation
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    Welch, Kyle Travis. "Private Equity's Diversification Illusion: Economic Comovement and Fair Value Reporting." Working Paper, January 2014.
    • October 1981 (Revised June 1985)
    • Case

    Walton Instruments Manufacturing--1980

    Provides an opportunity for students to examine the impact of different manufacturing control methods on the manufacturing infrastructure. Information flow, inventory control, quality control and process flows interact and different trade-offs are examined. Introduces... View Details
    Keywords: Quality; Production; Management Practices and Processes; Infrastructure
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    Jaikumar, Ramchandran. "Walton Instruments Manufacturing--1980." Harvard Business School Case 682-027, October 1981. (Revised June 1985.)
    • 03 Sep 2014
    • Working Paper Summaries

    Supply Chain Screening Without Certification: The Critical Role of Stakeholder Pressure

    Keywords: by Susan A. Kayser, John W. Maxwell & Michael W. Toffel
    • 06 Nov 2023
    • Research & Ideas

    Did You Hear What I Said? How to Listen Better

    important for managers to remember at a time when many are struggling to retain workers. “There’s so much work showing that when employees are heard at work, they are going to flourish and thrive,” Collins says. “They experience greater... View Details
    Keywords: by Michael Blanding
    • Web

    Site Map

    Site Map Site Map General Information HBS Home About Annual Report Baker Library | Bloomberg Center Campus Contemporary Art Employment Information Technology Map / Directions News Policies, Rules &... View Details
    • August 23, 2018
    • Article

    Using a New EHR System to Increase Patient Engagement, Improve Efficiency, and Decrease Cost

    By: Katy French, Barbra Bryce Speer, Alexis B. Guzman, Tayab Andrabi, Iris Recinos, Keith A. Shook, James R. Incalcaterra, John C. Frenzel and Thomas W. Feeley
    Patients and providers are frustrated with seemingly endless data entry. We used our patients’ vested interest in their own health care by actively engaging them in the entry of their own medical information into the EHR. Prior to the implementation of the new EHR we... View Details
    Keywords: Health Care and Treatment; Analytics and Data Science; Performance Efficiency; Cost Management
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    French, Katy, Barbra Bryce Speer, Alexis B. Guzman, Tayab Andrabi, Iris Recinos, Keith A. Shook, James R. Incalcaterra, John C. Frenzel, and Thomas W. Feeley. "Using a New EHR System to Increase Patient Engagement, Improve Efficiency, and Decrease Cost." NEJM Catalyst (August 23, 2018).
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