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  • All HBS Web  (3,385)
    • People  (5)
    • News  (660)
    • Research  (2,117)
    • Events  (13)
    • Multimedia  (10)
  • Faculty Publications  (1,244)
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  • 07 May 2018
  • Research & Ideas

Why Online Retailers Should Hide Their Best Discounts

high-value customers.” It would almost be as if a high-end retailer such as Louis Vuitton or Gucci told people to go their outlet store first, Ngwe says. Huge gain in sales In a series of experiments involving a real online fashion View Details
Keywords: by Michael Blanding; Retail
  • 07 Dec 2010
  • First Look

First Look: Dec. 7

(Ex-Im), and his team struggled to find a way to help finance the sale of Boeing aircraft to Emirates. Ex-Im responds to the challenges in the credit market with an innovative... View Details
Keywords: Sean Silverthorne
  • 20 Jul 2010
  • First Look

First Look: July 20

Publications Market Reaction to and Valuation of IFRS Reconciliation Adjustments: First Evidence from the UK Authors: Joanne Horton and George Serafeim Publication: Review of... View Details
Keywords: Martha Lagace
  • 03 Sep 2009
  • What Do You Think?

Are Retention Bonuses Worth the Investment?

Summing Up What is the time and place for retention bonuses? Retention bonuses have their time and place but have to be used sparingly, according to many respondents to this month's column. Others were not... View Details
Keywords: by Jim Heskett
  • 16 Sep 2002
  • Research & Ideas

The Irrational Quest for Charismatic CEOs

influence may not have nourished an internal candidate needed to take the firm past its early, entrepreneurial stage. The closed CEO labor market and the consequences it has... View Details
Keywords: by Martha Lagace
  • 29 Apr 2013
  • Research & Ideas

Are First-Time Buyers Left Out of Real Estate’s Rebound?

Recent reports that sales of new single-family homes rose in March are proof points that "the housing market recovery remains on track." We asked Nicolas P. Retsinas to reflect on the re-emergence... View Details
Keywords: Construction; Real Estate
  • 14 Sep 2015
  • Research & Ideas

Rewriting the Rules of Service Competition

who are “owners” in the sense that they willingly suggest new ways of doing business while referring new customers to services they “own,” at least psychologically. That’s what organizations such as Intuit, USAA, and Rackspace do,... View Details
Keywords: by James Heskett, W. Earl Sasser & Leonard A. Schlesinger; Retail
  • 06 Nov 2012
  • First Look

First Look: November 6

correlation and its disappearance are both due to market participants' gradually learning to appreciate the difference between good-governance and poor-governance firms.... View Details
Keywords: Sean Silverthorne
  • 03 Nov 2009
  • First Look

First Look: Nov. 3

sales message? Finally, will Verne's green benefits enable the company to overcome obstacles in the sales process, or will they alternatively overcomplicate an already complex View Details
Keywords: Martha Lagace
  • 26 Jan 2004
  • Research & Ideas

What Developing-World Companies Teach Us About Innovation

discussed. Because Natura has a network of more than 200,000 direct sales consultants (much like the U.S.A.'s Avon or Mary Kay), new product ideas can be quickly tested in the market View Details
Keywords: by Donald N. Sull, Alejandro Ruelas-Gossi & Martin Escobari
  • 12 Jun 2006
  • Research & Ideas

The Promise of Channel Stewardship

but an insufficient grasp of the details, and CMOs (chief marketing officers) often view go-to-market decisions as being tactical. What passes for channel strategy often rests with View Details
Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products
  • 01 Nov 2012
  • Research & Ideas

Book Excerpt: Judgment Calls

bear. Written by Harvard Business School Visiting Professor Thomas H. Davenport and independent consultant Brook Manville, the book shares the tales of organizations that made successful choices through team-led decisions. This excerpt... View Details
Keywords: by Thomas H. Davenport & Brook Manville; Consumer Products
  • 11 Sep 2012
  • First Look

First Look: September 11

Local Expressions Author:Geoffrey Jones Abstract This working paper examines the creation of the global natural food and beauty categories before 2000. This is shown to have been a lengthy process of new category creation involving the... View Details
Keywords: Sean Silverthorne
  • 12 Mar 2013
  • First Look

First Look: March 12

But there's a growing consensus that ads don't work on mobile devices; consumers just don't like them. Instead of creating tiny banner ads, smart marketers will turn to apps to reach customers and engage... View Details
Keywords: Sean Silverthorne
  • 20 Mar 2005
  • Research & Ideas

Lessons of Successful Entrepreneurs

listen," said Fialkow, a college dropout who helped create UPromise and a number of other successful ventures. The goal is to get to market as quickly as possible, Fialkow continued. If you have a good... View Details
Keywords: by Sean Silverthorne
  • 19 Jul 2016
  • First Look

July 19, 2016

proposals on material versus immaterial issues affect firms’ subsequent ESG performance and market valuation. We find that 58% of the shareholder proposals in our sample are filed on immaterial issues. We... View Details
Keywords: Sean Silverthorne
  • 03 Jan 2007
  • First Look

First Look: January 3, 2007

management team is wondering if it can take more control of distribution instead of leaving it to the Bordeaux wine merchants. Also, can the Chateau build marketing and sales... View Details
Keywords: Sean Silverthorne
  • 19 May 2003
  • Research & Ideas

Expensing Options Won’t Hurt High Tech

hardship for entrepreneurial high-tech firms that do not have the cash to attract and retain the engineers and executives who translate View Details
Keywords: by Zvi Bodie, Robert S. Kaplan & Robert C. Merton
  • 12 Apr 2011
  • First Look

First Look: April 12

more likely to use equity in the transaction, and buy companies in a related industry. The market tends to react more negatively to the announcement of the acquisition of a venture capital-backed company,... View Details
Keywords: Sean Silverthorne
  • 10 Nov 2008
  • Research Event

Social Media Leads the Future of Technology

sticking point currently for businesses is spanning the gap between the physical and the digital world, he continued. "Right now there are significant problems understanding how to take what we are getting at point of View Details
Keywords: by Martha Lagace
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