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Show Results For
- All HBS Web
(2,908)
- People (4)
- News (721)
- Research (1,839)
- Events (3)
- Multimedia (10)
- Faculty Publications (1,009)
- 12 Jul 2004
- Research & Ideas
Michael Porter’s Prescription For the High Cost of Health Care
Under positive-sum competition, providers would not attempt to match competitors' every move. Instead, they would develop clear strategies around unique expertise and tailored facilities in those areas where they can become distinctive. Most hospitals would retain a... View Details
- Web
Online Entrepreneurial Marketing Course | HBS Online
go-to-market execution. The course did an excellent job of blending theory with practical applications, featuring case studies from real startup founders and marketing leaders." Chudhary Kashif Grow your organization’s new product or... View Details
- 03 Apr 2019
- Book
Fintech's Game-Changing Opportunities for Small Business
Artificial intelligence, machine learning, and big data will transform financial services and small-business lending long before they impact driverless cars, predicts Harvard Business School Senior Fellow Karen G. Mills. “As we speak,... View Details
- 07 Jul 2020
- Research & Ideas
Market Investors Pay More for Resilient Companies
The steep market drop in the early days of the COVID-19 crisis is being used as a laboratory to study the importance of companies investing in stakeholder relations with their employees, suppliers, and customers, and how those investments could be strategic resources... View Details
- 12 Oct 1999
- Research & Ideas
Where Main Street Meets Wall Street
funds have made an important contribution to both the democratization and the strengthening of the American economy," says HBS professor Jay O. Light, an expert on the financial services industry. And now, according to Light and... View Details
- 11 Jul 2006
- First Look
First Look: July 11, 2006
and, eventually, through its decision to execute a management buyout to exit the public market. Explored at the corporate level is the tension between Edison's effort to generate profits and achieve excellent educational outcomes. Brief... View Details
Keywords: Sean Silverthorne
- 01 Jun 2002
- News
Dinner Celebrates Professorships
remarks on the importance of faculty mentors and being part of an extraordinary community dedicated to excellence in teaching and research. Photo: Thomas J. Fitzsimmons David B. Yoffie, the Max and Doris Starr Professor of International... View Details
- 26 Apr 2011
- News
BioMine Strikes Gold
their pitch. Europe Alexander Azoulay, MBA '03 David Merle, MBA '03 Superdome building integrated photovoltaics India Vikram Sharma, MBA '06 Crossover Energy sustainable energy services Latin America Thomaz Srougi, GMP 6 2009 Dr. Consulta... View Details
Robert F. McDermott
diversified financial services enterprise with over $30 billion in assets. His deep commitment to customer service and concern for employee satisfaction were recognized by... View Details
Keywords: Finance
- 01 Dec 2003
- News
For Education Reform, PELP Is on the Way
“Leading and managing in the complex and dynamic environment of an urban K–12 school system is an incredibly difficult challenge,” observes HBS Dean Kim B. Clark. “One of the toughest problems is that although there are many excellent... View Details
- 01 Jun 2020
- News
Unleashed
As this existential crisis unfolded, a customer called FedEx in tears because her wedding dress hadn’t arrived yet, with less than twenty-four hours until the ceremony. A frontline service employee named... View Details
Keywords: Jen McFarland Flint
- 01 Mar 2012
- News
1st-Year MBAs Learn from Global Partners
months of classroom preparation, teams of MBAs arrived January 8 in 12 cities in 10 developing countries, where they worked to complete new product or service projects for 140 partner organizations. (A small number of students who could... View Details
- 01 Sep 2014
- News
New Idea: On-Demand Package Delivery
potential customers on Facebook and LinkedIn, and purchase mover’s dollies to help them make deliveries. The cofounders successfully tested Boxxify throughout April and May in Boston’s Back Bay, where their research showed only 3 percent... View Details
Keywords: Francis Storrs
- 01 Apr 1997
- News
Manager's Notebook
partner is extremely important." Rayport and Hagel envision a new type of service company emerging in which certain firms - which they term "info-mediaries" - serve as trusted liaisons between customers and... View Details
Keywords: Judith Ross
- 01 Mar 2004
- News
Drug Imports a Hot Topic at Alumni Health-Care Conference
Conference Coverage on the Working Knowledge website. European Business Conference Seeks to Understand Differences Americans expect to find luxury goods at the mall. Europeans don’t. American shoppers expect to be waited on. U.K. View Details
- 01 Jun 2005
- News
Transforming the IRS
Rossotti Courtesy HBS Press When Charles O. Rossotti (MBA ’64) was appointed commissioner of the Internal Revenue Service in 1997, it was the most feared and loathed of all federal government agencies. People told him that he was taking... View Details
- 18 Mar 2009
- Research & Ideas
Marketing After the Recession
closely to your customers and revise your market segmentation assumptions. Assess your target customers' trust in your brand. Clearly, trust in financial services brands has taken a beating. Many well-known... View Details
- 06 Sep 2013
- News
More Seats at the Table
excelling in the predominantly male-run world of business. "These women who make it through the corporate, investment banking, consulting, and even the legal gauntlet, and at 50 or 55, are ready and qualified to sit on a corporate... View Details
- Web
About Us | Information Technology
Dave Habeeb on location at Pal's Sudden Service Dave Habeeb shooting CEO Thom Crosby interacting with Pal's staff A queue of customers ready to order from the drive-thru at Pal's Sudden View Details
- 01 Mar 2007
- News
Pharma Suits a Farm Gal
the San Diego–based company, earned Graham a spot as one of five finalists for the MarketWatch CEO of the Year award, the Dow Jones News Service (December 6, 2006) reported. Graham has reached rarefied heights after growing up on a small... View Details